SlotsMagic Casino Ontario - Good Game Section, But Worrying Withdrawal Issues

Verdict: SAFE TO PLAY HERE Player Beware ConnexOntario 19+ Only
Amanda Evans Reviewed by Amanda Evans
Updated: Sun. Aug 17, 2025 5 Minute Read

Slots Magic Ontario was one of the first online casinos to obtain an AGCO licence in 2022[1]. It is worth noting that Slots Magic existed way before it entered the Ontario iGaming market. Until 2014, Slots Magic operated under the name Jackpot Party Casino, and it had a strong foothold in various gambling markets.

slots magic casino ontario logo
Play games from IGT, Big Time Gaming and 40+ other providers

In 2014, SkillOnNet acquired Jackpot Party and instantly renamed it Slots Magic. Fast forward more than a decade, Slots Magic is a casino that boasts 4,200+ games and allows players to make fast and secure transactions with reputable payment methods.

Just before I test the casino's key feature, there are a few factors I want you to be aware of.

What You Need to Know:

What I liked:Extensive slots filtering options.

What I Didn't Like:Advanced filtering options are non-existent for games other than slots.

My Rating:4 out of 5

Join me as I scratch below the surface in this Slots Magic Ontario review and examine all the casino offers.

My Experience - Great Slots Navigation, But Lacks in Other Game Categories

Just as any other online casino player, I am all about a simple user interface that allows straightforward navigation. In that sense, I was quite happy to see all the different slot filtering options. I was able to select games based on their volatility, providers, themes, features, and so on.

Then, as I further explored the game lobby, I noticed that game categorisation doesn't hold up as well. For example, live casino enthusiasts can just see general game categories like roulette, game shows and other card games, while RNG-table games and instant win games don't even have a sub-section on their own.

To find such games, I needed to use the Search bar and manually type in a name. I understand that slots are highly sought-after, but I would like to see consistency across all game sections, so this is a slight negative I would assign to Slots Magic Casino Ontario.

What's Covered In This Review:

Player Beware: Withdrawal Issues and Unresponsive Customer Support

Last Updated: Sun. Aug 17, 2025

By digging underneath the obvious, a few issues at Slots Magic appeared, which made my remarks on game categorisation seem a bit silly. I was eager to see the experiences of existing players, so one issue I encountered was a player noting that they were not allowed to withdraw with the same payment method they used to deposit. They say that they tried to explain the issue to the Slots Magic support team, but it all turned out to be an 'endless circle of emails'[2].

Other players go a bit further. They note that the withdrawal process gets seriously delayed and the site drags verification procedures. The customer support allegedly gives scripted responses and does not help with withdrawal issues[3].

So, I'd be careful with my money at Slots Magic Ontario. Limit the amount you deposit and never keep big sums in your account. And, if you do encounter withdrawal issues, do not hesitate to report them to AGCO.

Slots Magic Ontario Bonus - New & Regular Player Promotions

I know that you are eager to see all the different ways you can boost your bankroll, claim bonuses and get rewards at Slots Magic, but AGCO rules prohibit me from expanding on bonuses and promotions. For that, I will have to redirect you to the official Slots Magic Ontario website, where you can find all important bonus information. Sorry for not being much of a help here!

Games and Providers - Quantity and Quality on Par With Leading Casinos

Games are the heart of every online casino in Ontario, so I was quite content to see the diversity of the lobby at Slots Magic. There are more than 4,200 casino games and 60+ providers to choose from, and the game lobby looks straightforward to navigate, with the following game sections available:

Just below the game categories, you will notice some advanced slots filtering options I mentioned above.

A nice touch that I quite liked here is that every game features an 'information' tab. There, you can see a short overview of the title, alongside key information - betting range, maximum win, and other important features, depending on the game itself.

slots magic casino ontario games screenshot
Slots Magic Ontario hosts 4,242 games

Payment Methods at SlotsMagic - Low Minimum Deposit Rates & Fast Withdrawals

The list of payment methods available includes all the options Ontario players typically use when gambling online:

You can deposit as little as $10 which is an amount that even players on a budget should be comfortable with.

As for withdrawals, the minimum amount you can cashout is $20, with SlotsMagic stating that it processes withdrawals within a few hours before releasing the funds.

Customer Support - I Wasn't Able to Contact Live Chat Before Registering

The Help Centre at SlotsMagic features a couple of methods through which you can request assistance including live chat and email. To be able to use the live chat feature, you will need to log in or register, while email is available to all existing and potential users.

Licensing, Security and Responsible Gambling - In Line With AGCO Requirements

Slots Magic has an iGO license and is regulated by the Alcohol Gaming Commission of Ontario and operated by a company called SkillOnNet Ltd.

That company owns more than 30 casino domains, and it holds a 'Random Number Generator Certificate' by iTechLabs[4].

SlotsMagic Ontario also has a comprehensive responsible gambling section where you can see direct links to responsible gambling organisations, information on underage gambling, responsible gambling tips, as well as the numerous player protection tools including deposit limits, login time limits, loss limits, etc.

Slots Magic Casino on Mobile - A Mobile App For Instant Access

Most of the gambling in Ontario nowadays seems to occur on mobile, so I was quite pleased to see that Slots Magic casino has a mobile app that players can download from the Google Play Store or the App Store.

To get the app, just scroll to the website's footer, find the Apps section and click either on the Apple or Android buttons, depending on your device.

FAQs

Slots Magic Final Thoughts - Ticking The Important Boxes, But Serious Player Complaints

Based on my meticulous reviewing criteria, I can say that SlotsMagic Ontario is a prominent casino with a great range of games, local payment methods, and a user-friendly interface. It is evident though that some players have noted serious withdrawal and customer support issues, so these need to be addressed if this operator is to impprove its reputation in Ontario.

Sources

  1. SkillOnNet launches in Ontario with PlayOjo, SlotsMagic and SpinGenie - focusgn.com
  2. SlotsMagic Withdrawls, an endless circle of emails - Casinomeister Forum - casinomeister.com
  3. SlotsMagic Reviews | Read Customer Service Reviews of www.slotsmagic.com - trustpilot.com
  4. RNG_Certificate_SkillOnNet_ON.pdf - image-tech-storage.com
 Amanda Evans
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Amanda Evans - Chief Editor

Amanda has been involved with all aspects of the content creation at Top10Casinos.com including research, planning, writing and editing. The dynamic environment has kept her engaged and continually learning which along with 18+ years iGaming experience helped propel her into the Chief Editor role.

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