Casino Time Ontario: Poor Gameplay and Bad Payouts
Verdict: SAFE TO PLAY HERE Player Beware ConnexOntario 19+ Only
Casino Time Ontario is an online gaming site launched in 2024. Operated by Casino Time Inc., it offers over 2,300 games, including more than 300 live dealer games. It also has an iGO license, multiple responsible gambling tools, and uses SSL encryption to secure transactions and user data.
However, it lacks a mobile app. Also, some users have raised concerns about bad gameplay and poor payouts.
In this review, I'll share everything you should know about Casino Time. So, you'd better be prepared to learn about its licensing, customer support, game collection, banking alternatives, and mobile version.
What You Need to Know:
- It has a live chat for instant help
- More than 2000 games, including live dealer options
- It does not have a mobile app
- It has a valid iGO license
What I liked: It has over 300 live casino games to ensure I can enjoy immersive gaming when I'm done with the slots
What I Didn't Like: The casino lacks a mobile app
My Rating: 3 out of 5
Read on to find out why I have given Casino Time Ontario a 6 out of 10 rating.
My Experience at Casino Time Ontario - Limited Banking Options and No Mobile App
To start with, I couldn't access slots or live dealer games before signing up. I created my account, used Interac to fund my account, and played slots. However, other players have experienced issues like poor gameplay and bad payouts at this gaming site.
I also frowned at the casino's banking options, which are only three. I wish they could add more options to provide variety to users. It lacks a mobile app, even though I could access games and play them on my iPhone browser.
What's Covered In This Review:
Player Beware: Poor Gameplay and Bad Payouts
Last Updated: Fri. Aug 15, 2025
This casino has received its fair share of negative reviews from players who complained about poor gameplay and bad payouts[1]. However, while reviewing the site, my gameplay was good and I received good payouts.
Players also complained about its limited banking options and the small selection of software providers[2]. This is true because the operator offers only three banking options and a dozen software providers even though the collection is still good enough for me.
Casino Time Ontario Bonus
I'd like to assure you that Casino Time Ontario has a bonus. However, due to legal requirements, I'm not permitted by the AGCO to share bonus details on our site. Please visit the website to check it out ASAP.
Games and Software - I Couldn't Access the Games Before Signing Up
The thrill and excitement start with spinning the reels of the online slots before advancing to the progressive jackpots. However, as a new user, I was forced to create an account so that I could access the games. Notably, the casino has more than 2,300 games, including a 360+ live dealer section. This game collection is still good because other sites are offering only 1,000 titles.
I started with slots and bingo, tried tabletop games such as blackjack, and then joined high-stakes betting in the live dealer section. Honestly, it has quick guides on how to play its various games. This is a good feature because many players may be new to gaming.
The operator works with over 23 software providers to ensure players have enough games to play. Some of the software providers include Pragmatic Play, Hacksaw Gaming, Reel Play, and 1x2 Gaming
Payment Methods - Options Limited to 3
Casino Time Ontario offers only 3 banking options namely, Visa, MasterCard, and Interac e-transfer, for depositing and withdrawing cash from your account. Some players have, however, complained about the small selection of banking options. So, the operator needs to work on that. I also find it small because other Ontario casinos offer more than 8 options to choose from.
Right after creating my account, I deposited using Interac e-transfer, and the transaction was processed within seconds. I learned the lowest deposit and withdrawal amount starts at C$10 which is a bit high because some sites like 888 Casino have set it at only C$5.
I noticed that the operator has not indicated any fees you may incur while cashing out your winnings. However, the payment provider you opt for may charge a small fee to process your withdrawals. Also, my withdrawal via Interac was processed within 30 seconds, which is a good thing because many sites take days to process withdrawals.
Customer Support - Live Chat isn't Available 24/7
While gaming at Casino Time Ontario, I encountered an issue with my casino account. Without hesitation, I checked the FAQ section since it carries important questions and comprehensive answers that could help me.
I also contacted the support team via the live chat option, which was instant. However, I could only seek help via live chat from 9am-1am EST, making it unreliable to players who need 24/7 assistance. Also, note that you cannot use live chat before creating an account at this casino. If the problem persisted or needed more attention, I could simply email them at customersupport@casinotime.ca.
Licensing, Security, Responsible Gambling - License Expires in 10 Months, Will It Be Reissued?
Before writing any casino review, I always ensure it has a valid license. Honestly, if it doesn't hold a valid gambling license, I've no business joining it or even reviewing its offers. I learned that Casino Time Inc. operates Casino Time Ontario using an iGO license (No. OPIG1240874), which expires in May 2026 and is also regulated by the AGCO.
It's also worth highlighting that all your data and transactions will be safe and secure, thanks to the site's SSL encryption protocol.
I could also set loss limits, wager limits, time out, session limits, and wager per bet limits. If gambling issues seem to be drowning your life, you can seek help from responsible gambling sites for Ontario or Canada, such as ConnexOntario.
Casino Time on Mobile - I Used My iPhone Browser to Play Games
The lack of a mobile app for Casino Time Ontario shouldn't scare you away. You see, the casino allows you to play games on your mobile device. Be it a smartphone or an iPhone, you can simply start gaming on the go using the browser of your choice. I created my account on my iPhone, funded my account using Interac, and started playing slots.
FAQs
-
What's the lowest amount of money I can deposit at this online casino?
I started gaming at only C$10, so you can also start playing games with the same amount. -
How do I seek help when I encounter an issue while playing at this casino?
I reached out to the customer support through live chat. But you can contact them via email at customersupport@casinotime.ca. -
What's the best banking method to cash out my winnings?
Interac is your right pick since it processed my winnings in less than 30 seconds. I recommend you use the same. -
Is there a Casino Time Ontario app for my iPhone?
Unfortunately, there's no app for iPhones, but you can use any browser to access the casino. -
How can I tell if I'm playing at a regulated Ontario casino?
The casino has all license details at the footer of the homepage. Check it to see if the site is regulated by the AGCO.
Final Verdict - Create Account, But Beware of Poor Gameplay
Casino Time Ontario is a legitimate casino with a valid iGO license. The site also boasts over 2300 titles and a casino payout percentage of up to 97%. It offers 3 options for funding your account, including instant deposits, and processes cashouts in under 30 seconds. Don't worry about the security of your data and transactions because the site uses SSL encryption to secure all of them
At this site, you can get help through the FAQ section, live chat, and email. However, you should keep in mind that you can only receive live chat help from 9am-1am EST, which is about 16 hours. Also, you may encounter poor gameplay and bad payouts. So, you'd better test the games with small bets and gradually increase your stakes with time. Lastly, you can get started with only C$10 and upon winning, you can initiate a withdrawal, which is capped at the same amount as the deposit.
I think this Casino Time Ontario would be a good pick for any player comfortable with only three banking options, 16 hours of live chat help, and over 2.3k games that can be played on mobile devices.
Sources
- Online Casino Canada Reviews reviewed by C.D. on 9/20/2024 - trustpilot.com
- CasinoTime ON Review - Expert & Player Ratings [2025] - casinoguru-en.com
