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Zodiac Casino

Zodiac Casino Review 2024

4
Does not accept players from United States

Zodiac, a distinguished member of the Casino Rewards Group, captivates players globally, especially in Canada, New Zealand, and Europe, with its prosperous astrological theme. Established in 2002, its licensed and regulated by four regulatory bodies and is eCOGRA-certified. In this Zodiac Casino review, we delve into the promotions and bonuses for new and existing players, the extensive game catalogue, account opening procedures, deposit/withdrawal options, security measures, terms and conditions, mobile compatibility, and more in 2024.

Sign-Up Offer 80 Free Spins on - + 100% Match Bonus Up to $480
Pros and Cons
  • eCOGRA Certified
  • Part of the Casino Rewards Group
  • Huge Games Global Progressive Jackpots
  • Playable on all Mobile Devices
  • Country restrictions apply
  • High wagering requirements on sign up bonus
Highlights
  • Member of the Prestigious Casino Rewards Group with with more than 15 million players worldwide.
  • Excellent minimum deposit casino. Get 80 free spins for $1 on sign up.
Top Software: Microgaming
Top Payment Methods:
Visa Mastercard Neteller
How we rated Zodiac Casino
  • Bonus (4)
  • Games (4)
  • Software (3.5)
  • Banking (4)
  • Fair Play (4)
  • Support (4.5)
  • Compatibility (4)
  • Name: Zodiac Casino
  • Launched: 2001
  • Licenses: Kahnawake
  • Live chat: No
  • Minimum Deposit: $1
  • Withdrawal: $50
  • Email: [email protected]
  • Payout Rate: 95.43%
  • Sofware(s): Microgaming
  • Payment Options: Visa Mastercard Neteller Paypal Skrill Interac Echeck Paysafecard Visa Electron Wire Transfer Maestro POLi Abaqoos Diners Club Ecopayz eKonto Entropay Giropay iDeal iDebit Instant Banking By Citadel Kalibra Card Moneta Przelewy24 SOFORT Banking Ticket Premium UseMyServices Wirecard
More Information on Zodiac Casino
Zodiac Casino website screenshot Zodiac Casino software screenshot Zodiac Casino cashier screenshot
Written by James Donnelly 23 minute read

Launched in 2002, Zodiac is an immensely popular online casino owned and operated by the Casino Rewards Group. With over 850 games from Games Global and Evolution, it is licensed and regulated by the UKGC, MGA, KGC, and the ACGO for players in Ontario. It's one of the best online casinos in 2024 due to it's multi-tiered loyalty program, average payout rate of 97%, and 24/7 customer support service through live chat and email. You'll also benefit from a wide variety of trusted payment methods, and several supported currencies, such as CAD, EUR, USD, and GBP among others. In this 2024 Zodiac Casino review, we'll discuss all of this and more.

Zodiac Casino - Bonus Codes and Promotions Reviewed

Zodiac Casino is bursting at the seams with promotional offers for both newcomers and existing players in 2024. While we were unable to claim a free spins no deposit bonus, you can start your experience with 80 free spins with a $1 deposit to become an instant millionaire on the popular Mega Money Wheel game. The Zodiac free spins are valued at $0.10 a spin and needs to be claimed within 7 days after account registration. This certainly makes up for the lack of a Zodiac no deposit bonus.

Once you've claimed your 80 chances for $1, you can also look forward to match deposit bonuses that will be spread across your next 4 deposits. Players from various parts of the world will have the opportunity to claim up to $480 in welcome bonuses on their second, third, fourth, and fifth deposits.

You will need to bear in mind that your first and second deposit bonuses will be subject to 200x wagering requirement before its transferred to your cash balance. You can find a full breakdown, all the T&Cs, and everything else you need to know on our Zodiac casino bonus page.

Promotions for Existing Players

Once you've claimed the 80 free spins for $1 and the $480 in welcome bonuses, you'll be considered an existing player. This will give you the ability to claim weekly and monthly Zodiac casino bonus codes, including reload bonuses and cashback deals. The reload promotions will usually include a 25% reload bonus up to $200 for a minimum deposit of $20. This can also include additional free spins to make the offer more attractive.

Apart from providing generous reload promotions, Zodiac also comes equipped with cashback deals. International players can claim between 10% and 50% back on their weekly or monthly losses. This will obviously depend on your loyalty level. Cashback promotions provide a second opportunity to win big without making another real money deposit. Make sure to check your emails regularly to avoid missing out on these existing player bonuses!

Loyalty Program at Casino Rewards

Any player who completes the signup process and becomes a real money player at Zodiac online casino will immediately enjoy the benefits of the Casino Rewards Loyalty Program. Considered the best loyalty program in the industry, you'll have access to some top perks and benefits to reward you for your loyalty. Below, we'll take a closer look at how to earn VIP and Status Points, perks and benefits you can unlock, the VIP Lucky Jackpot Draw, and the Time of Your Life Sweepstakes draw.

  • VIP and Status Points

    To start earning VIP Points, you will need to make a deposit at Zodiac and play your favourite games. You will earn 1 VIP Point for every $10.00 wagered, depending on the type of game you are playing. When you've accumulated 50 VIP Points, you will unlock 1 Status Point. Status Points are used to determine your loyalty level. You'll start on the Green tier and advance to the Bronze tier with 1 Status Point. 6 Status Points are required for Silver, 81 Status Points for Gold, 201 Status Points for Platinum, and 401 Status Points for Diamond.

  • Perks and Benefits

    Once you've unlocked the Bronze Status level, you can start enjoying the additional perks and benefits that are associated with this loyalty program. The higher you climb the loyalty tier, the more rewards you'll unlock to further enrich your gaming experience. Some of the top perks and benefits worth playing for include the best Casino Rewards no deposit bonuses, birthday bonuses, early access to the newest titles, tailor-made promotional offers, free tickets to exclusive draws, faster withdrawals, higher deposit limits, dedicated account managers, bigger and better bonuses, and more.

  • VIP Lucky Jackpot Draw

    The VIP Lucky Jackpot Draw takes place 3 times a day throughout the year, giving you the unique opportunity to claim up to 5 different jackpot prizes, depending on your Status level. You will receive 1 free entry into the draw for your current Status level along with 1 extra ticket for every Status Level below yours. To enter the draw on a daily basis, you simply need to sign in to your real money account. When you unlock the Diamond tier, you'll have 5 opportunities to win a jackpot prize, and you'll need to claim your reward within 8 hours.

  • TOYL Sweepstakes Draw

    Apart from the daily VIP Lucky Jackpot draw, international players will also benefit from the Time of Your Life Sweepstakes (TOYL) draw. This exclusive draw comes around every 3 months and will give you the ability to choose your reward before you participate. This can include unique gifts, such as home appliances, gold bars, and diamonds or a once-in-a-lifetime experience, including African Safaris, a Bahamas Getaway cruise, or an experience where you sleep with wolves. You'll receive 1 free entry based on your Status Level and 1 extra entry for levels below you.

All Bonuses for Newcomers and Existing Players

Zodiac Casino comes fitted with an astronomical selection of promotions and bonuses for new and existing players. You can look forward to free spins for a minimum deposit of $1, a multi-tiered welcome package, and excellent cashback deals and reload promotions for existing players. All of this is further enhanced with the phenomenal loyalty program offering 6 different Status levels. It's safe to say that Zodiac offers some of the best bonuses for budget players.

Bonus FAQs

  • How do I become part of the loyalty program? When you register a new real money account, you will automatically become part of the loyalty program. You will start earning point you're your first real money wager, and you can track your progress on your account as well. Can I claim all bonuses on my mobile device? Yes you can. All promotions and bonuses we reviewed above can be claimed on Android and iOS devices for added convenience. What is the expiry date on the bonuses? The free spins and sign up bonus needs to be claimed within 7 days after account registration. Thereafter, all bonuses credited to your account will only expiry after 60 days.

Summary & Rating of Zodiac Bonuses

The bonuses and promotions offered at Zodiac Casino are excellent and they start from just $1. Our reviewers were disappointed with the high wagering requirements associated with the welcome bonus but the good thing is that the minimum deposit to get started is only 1 dollar and there are plenty of perks and rewards to be gained in the loyalty program.

4/5

Important Terms to Consider at Zodiac Casino

As with any online casino, there are terms and conditions that are in effect at Zodiac. These are the rules and regulations of the site, and they must be abided by all who create a player account. We have done a review of the major terms and have highlighted these below. However, it is suggested that players review all terms so they are familiar with all rules that could affect their gaming experience in 2024.

  • Game Contributions: Different games played may contribute a different percentage of the play-through (up to 100%) towards the required play-through. We urge all our readers to play parlour games, slots, or live dealer games like Deal or no Deal or Lightning Dice as these games contribute 100%. All other games will only contribute 50% or less, making it difficult to clear the promotion.
  • Bet Restrictions: Zodiac Casino reserves the right to withhold any withdrawals and/or confiscate all winnings for irregular play. with an active bonus, you'll face some restrictions while wagering. You won't be allowed to wager over 25% of the bonus value. You also can't use the Double Up feature, Autoplay feature, or make even money bets on roulette, craps, or sic bo.

Games Global Slots & Evolution Live Dealer Games

Players from around the world will be mightily impressed with the huge selection of games available on both desktop and mobile devices. Zodiac Casino offers over 850 games from world-class software providers. The live dealer platform is provided by Evolution, while traditional games are powered by Games Global in partnership with smaller software studios, such as Northern Lights, Gameburger, Alchemy, Pear Fiction, All41, Stormcraft, Triple Edge Studios, and many others. This will give you access to online slots, progressive jackpots, specialty games, video poker, online blackjack, and some excellent roulette games. Below, we'll take a look at our top featured game, the best jackpots to win big, and the live dealer selection.

Genie's Arabian Riches Pays Out $219,390 at Zodiac on 2nd September 2024

It's always great to report big wins and one lucky player going by H.H started September off with a win of $219,390 on the Genie's Arabian Riches slot. Released in March 2024 by Neon Valley Studios this is a scatter pays slot with a high volatility. H.H also won $7,800 playing this slot on the 1st of September and a further $12,510 on the 5th of September. So far this September, Genie's Arabian Riches has paid out over CA$350,000 with 14 wins across the entire Casino Rewards Group.

There have been hundreds of wins at Zodiac so far in September 2024 including:

  • CA$77,920 on Aquatic Treasures Coast 2 Coast
  • CA$68,805 on Jurassic Park: Gold
  • CA$60,002 on Casino Rewards Hyper Star
  • CA$60,000 on 11 Enchanting Relics
  • CA$56,170 on Firebird Fortunes.
  • Bison Moon Megaways Slot - August '24 Release at Zodiac

    New slots are always exciting and at Zodiac you can expect multiple new releases every month. There are over 20+ new slots to choose from this August and our favourite here at Top10Casinos is the Bison Moon Megaways slot. Players can enjoy free spin with upgrades, a jackpot of up to 10,000x, and up to 117,649 ways to win.

    The extended Link&Win feature with modifiers is excellent and this slot also uses rolling wheels. There's an extras wheel too which adds a symbol to the top of reels 2,3,4, and 5. Wild symbols, special symbols, and multipliers up to 10x are also included as is the Bison Stampede bonus round. Get the Bison Stampede symbol across the reels to activate the bonus wheel. The bonus wheel awards 1 of 4 different modifiers on the current spin and this can be Max Ways, Bison Wilds, No Lows, or Wild Reels. To trigger the Link&Win feature you need to get 6 to 14 Link&Win symbols in any position. Each symbol will reveal a cash prize.

    With up to 20 free spins, and a dynamite symbol that can activate one of five different spins modifiers, there's a lot packed into this game. Spins start from 0.20 and go up to 20.00 and we highly recommend you try it out when you log into your Zodiac account this August.

Enchanted Oceans - An Exclusive Slot from Casino Rewards

You'll find 19 exclusive games that you can only play at the Casino Rewards Group in 2024. One of the most popular exclusive titles in undoubtedly the Enchanted Oceans online slot. With an aquatic theme, you can unearth remarkable treasures hidden at the bottom of the ocean where beautiful mermaids will help you on your journey. The game powered by Aurum Signature Studios comes equipped with 5 reels, 3 rows, and 9 paylines along with scatter symbols, wild symbols, free spins, and multipliers. You will also benefit from a top jackpot prize worth 1,111x your bet and a 96.50% RTP.

Life-Changing Jackpots at Zodiac

Players from across the globe who are searching for excellent progressive jackpots where life-changing winning opportunities are up for grabs will be more than satisfied with the jackpots available at Zodiac Casino. You can explore 9 progressive jackpot games, ranging from online slots to table games. Test your luck and change your life for the better on games like Treasure Nile, Roulette Mega Moolah, Mega Vault Millionaire, Mega Moolah, Immortal Romance Mega Moolah, Casino Rewards 20 Year Celebration, Treasure Quest, Cash Splash, and Atlantean Treasures.

Highest RTP Slots Online

Slots are by far the most popular games at any gambling site, and with a Zodiac account, players will find some of the most popular slot titles online. The site is home to the best 3 reel slots, 5 reel video slots, progressive jackpot slots, and exclusive slots you can only find within the Rewards Group. Choose between unique storylines and themes, bet limits to suit your pocket, various payline structures, and lucrative bonus features. To help you on your reel-spinning adventure, we included the top 10 online slots from Games Global featuring the highest RTP below.

Game Theme RTP Break Da Bank Again Megaways Money 96.15% Legend of the Sword Arthurian 96.12% Jurassic Park Dinosaur 96.67% Thunderstruck Wild Lightning Norse-Mythology 96.01% Hyper Strike Fruit 96.24% Fortunium Steampunk 96.37% Coin Bash Wealth 96.10% Legacy of Oz Magic 96.11% Elven Gold Fantasy 96.10% Immortal Romance II Vampire 96.30%

Live Dealer Games at Zodiac Casino

Many players who enjoy the thrills and rewards of card and table games will appreciate the offering of live dealer games. These games are streamed from a land location, or a private studio and they are played in real-time, just like at a land-based venue. You can also make use of various camera angles and interact with dealers and other players through a live chat facility. The live dealer section is provided by Evolution, considered the leader when it comes to live entertainment. Below, we included our top picks in various categories to help you get started.

Live Baccarat: Place a wager on whether the Banking position or the Player position will be closest to 9 while playing live baccarat titles on desktop or mobile. Some of our recommended titles include Lotus speed Baccarat and Blazing Dragon Tiger. You can also enjoy these titles at Luxury Casino.

Live Blackjack: The largest selection of live dealer games at Zodiac is Live Blackjack. Beat the dealer to 21 by playing popular titles, such as VIP blackjack, Eclipse Blackjack, Speed Blackjack, or other Live Blackjack games that are well worth your time and money. You'll also have access to these games at Grand Mondial Casino.

Live Roulette: If you enjoy placing inside and outside bets to predict where the white ball will end up around the roulette wheel, you'll be pleased to know that this gambling site offers multiple Live roulette titles. Some of our top picks include Clubhouse Roulette, Auto Roulette, Airwave Roulette, and Nexus Roulette.

Other Live Games: If you want to play something out of the ordinary that still provides endless real money winning opportunities in a live environment, we highly recommend taking a look at live game shows. Some of the top titles in this category include Card Matchup and 9 Pots of Gold.

Zodiac Software and Game FAQ

  • How many games does Zodiac Casino offer? Players will discover more than 850 games on desktop and mobile devices, including progressive jackpot games, live dealer titles, online slots, blackjack, baccarat, roulette, poker, video poker, and specialty games like bingo, keno, and scratch cards. What software providers are available? All traditional games are supplied by Games Global, along with smaller independent software studios, while the live dealer selection is powered by Evolution Gaming. Can I play games in demo mode? Yes you can. Once your account is registered, you'll have the ability to test the games in demo mode with demo credited so that you can familiarize yourself with the features and services before playing for real money.

Verdict of the Software and Games Section

With traditional games and live dealer games from some of the best software providers in the world, it's easy to understand why the game selection is so well-received among international players. You can browse through more than 850 games from Games Global and Evolution, giving you hours of entertainment while playing slots, progressive jackpots, specialty games, video poker, table games, and card games. The game selection is excellent, but we would have liked a bigger variety of software developers.

4/5

Desktop and Mobile - Compatibility and Usability

The Zodiac online casino software is accessible through your desktop and mobile web browser. This means there is no need to download any additional software before accessing the online casino. The desktop version is extremely easy to use, and navigation is a breeze thanks to several filters and a search bar embedded within the software. It loads quickly and efficiently without any delays or interruptions.

The Zodiac casino mobile platform is very similar to its desktop counterpart, working perfectly on Android and iOS devices. The mobile version gives you access to a similar selection of games, and provides the flexibility to register a new account, make online transactions, claim promotions and bonuses, contact support, manage your account, and more while on the move. The mobile version is easy to use, reliable, and gives you the ability to play in landscape and portrait mode.

Feature Zodiac Casino App HTML5 Yes Overall Navigation Good Games Navigation Excellent Dedicated App No

Zodiac Compatibility and Usability FAQ

  • Does Zodiac Casino have a dedicated mobile app? Unfortunately not. However, the mobile version can be accessed through your mobile's web browser which means there is no need to download any additional software. Can I register a new account on the mobile version? Yes you can. Apart from signing up for a new account, you can also claim bonuses, make safe and secure online transactions, contact support, and manage your account while on the move. Is the mobile version safe and secure? Yes. The mobile version comes equipped with all the security measures found on the desktop version. This includes encryption technology, fair games and payouts, and responsible gambling policies.

Verdict on Compatibility and Usability

The fact that you can access Zodiac on desktop or mobile without downloading additional software is a huge benefit in our opinion. While a mobile app for iOS and Android would have been a nice touch, you'll quickly forget about the lack of a dedicated mobile app once you start using the web-based version. Navigation on desktop and mobile is great, and the software is reliable, easy to use, and hassle-free. It's compatible on all platforms and playing through your browser is convenient.

4/5
Consider Alternative Online Casinos

Trusted Deposit and Withdraw Methods

Zodiac comes equipped with an astonishing selection of safe and reliable payment methods to cater to the international market. At this legitimate site, you can use popular debit/credit cards, prepaid cards, loads of e-wallet options, mobile payment methods, and bank transfers. All deposits at this $1 minimum deposit casino are instant without any additional fees, while withdrawals can take between 2 to 3 business days, depending on your preferred payment method. Below, we included steps on how to effortlessly make a deposit and request a cashout in 2024.

Bitcoin Added in July 2024

Bitcoin, Ethereum, and Tether were added as withdrawal methods at Zodiac casino and all Casino Rewards member sites in July 2024. This update to the payment methods is sure to excite a lot of players and gives a number of additional options when it comes to cashing out your winnings. This also improves our rating as cryptocurrencies were lacking when we created our review. The same minimum and maximum withdrawal limits apply to crypto withdrawals but you will be able to enjoy the almost instant payment process once the pending period has passed.

How to Easily Make a Deposit

When you register a new account, you will need to make a deposit to claim the free spins and sign-up package. The minimum deposit requirement for the free spins is only $1, while the signup package will require a minimum deposit of $10. Below, we provided a step-by-step guide on how to easily make a deposit in 2024.

  1. Go the to the Cashier: When you signed up for a new account, make your way to the cashier section located at the top of the screen.
  2. Select Deposit: Click on the orange 'Deposit' button to launch the cashier section and choose your preferred payment method from the list.
  3. Choose Amount: Choose from the predetermine deposit amounts, or enter your own amount and click on the orange 'Deposit' button.
  4. Register Deposit Method: You will be required to register your deposit method at the casino, or you'll be redirected to the official payment method website to register your payment method.
  5. Start Playing: Once registered, your funds will be allocated to your account instantly, and you don't have to worry about any additional fees.

How to Effortlessly Request a Withdrawal

Once you've accumulated some winnings, you are more than welcome to request a withdrawal on your account. The minimum withdrawal amount is $50.00, while the maximum you can cashout per week is capped at $4,000. Below, we included a step-by-step guide to remove your winnings from your account in seconds.

  1. Visit the Cashier: With more than $50.00 in your account, return to the banking section to start the withdrawal process.
  2. Select Withdraw: Once the cashier section is loaded, look for the 'Withdraw' section next to 'Deposit' to request a cashout.
  3. Enter Amount: The software will show the available balance you can withdraw in your cash balance. Enter the amount you wish to withdraw from your account.
  4. Select Payment Method: The casino will always try and pay your winnings back to your deposit method. However, if this is not possible, you'll need to select an alternative option from the list provided.
  5. Verify Account: Once you selected your amount and payout method, you will need to verify your account. Your funds will also enter a 48-hour pending period before its processed by the finance team.

E-Wallets are the Quickest Withdrawal Methods at Zodiac

During our review of the banking section, we discovered that players from across the globe can choose between bank transfers, debit/credit cards, prepaid cards, e-wallets, and mobile payment methods. However, if you want the quickest turnaround time on withdrawals, we at Top 10 highly recommend e-wallets. These payment methods will reflect your winnings within 48 hours. Choose between eCheck, EcoPayz, Interac, Neteller, PayPal, Neteller, or Skrill for the best results.

Zodiac's Banking Section FAQ

  • What is the minimum deposit at Zodiac? To claim the 80 chances, you will only need to make a minimum deposit of $1.00. However, when you start claiming the $480 in welcome bonuses, you'll need to make a minimum deposit of $10 to qualify for the welcome package. How long does a withdrawal take? When you request a withdrawal, your winnings will be placed in a 48-hour pedning period. Thereafter, the finance team will process your withdrawal and allocate the funds to your payment method, taking between 2 to 5 days, depending on your preferred payment method. Are there any additional fees or charges? No. However, if you play in a currency that is not avaialble in your country, you will face conversation fees on your account, so please keep this in mind.

Verdict of Cashier Section

Our review of the banking process was positive. The are plenty of excellent deposit and withdrawal methods available although some will vary depending on where you live. There are no deposit or withdrawal fees added by the gambling site. Crypto withdrawals were added in 2024. Unfortunately, there is a 48-hour pending period on cashouts which can be disappointing.

4/5

How to Signup at Zodiac Online Casino

When you are ready to signup for a new account, you'll be pleased to know that the registration process is quick, easy, and convenient. It will take less than 2 minutes to register, and you only need to provide a few details before you can start playing your favourite games. Below, we provided a step-by-step guide on how to signup at Zodiac Casino in 2024.

  1. Visit the Official Website
    Simply visit the official Zodiac website on your mobile or desktop and click on the 'Play Now!' button in the top right-hand corner.

  2. Complete the Registration Form
    You will be provided with a registration form that you'll need to fill out with your personal details, including first and last name, occupation, email address, gender, date of birth, telephone number, home address, country, password, and currency.

    Complete the Registration Form
  3. Opt-in for Promotions and Confirm your Age
    Once you've provided all your personal details, we strongly recommend that you opt-in for promotional offers and confirm your age on the next step of the registration form.

    Opt-in for Promotions and Confirm your Age
  4. Save Password and Username
    Once registered, you will be supplied with your unique username and the password you created. Make sure to save this information in a safe place for future use.

  5. Login and Make a Real Money Deposit
    With your account details, you are ready use your Zodiac login and visit the cashier section to make your first real money deposit of only $1.

Licensing, Responsibility, and Player Complaints

Zodiac is unquestionably one of the safest and most secure online casinos in the industry. With robust security measures, including the most advanced SSL encryption technology, you can rest assured that all your personal and financial details are protected at all times. Furthermore, you will benefit from responsible gambling policies, and quick resolution on complaints. Below, we'll take a closer look at the responsible gambling policies, licensing authorities, and complaint resolution in more detail.

Gambling Responsibly

Casino Zodiac has one of the most comprehensive responsible gambling policies in the industry. Players who want to prevent a gambling problem, or simply have better control over their spending will be pleased with the responsible measures at this online casino. You can set daily, weekly, and monthly deposit limits, take quick assessment tests, take breaks from 24 hours to six months, enjoy parental controls, and make use of third-party organizations for additional assistance.

Licensing Authorities

Zodiac is regarded as one of the fairest and most reputable brands in the industry due to the licensing authorities that regulated the online casino. It's licensed by four regulatory bodies around the world, including the UK Gambling Commission, The Malta Gaming Authority, the Kahnawake Gaming Commission, and the Alcohol and Gaming Commission of Ontario. Zodiac is also regularly tested for fairness by eCOGRA which ensures fairness on all games.

Zodiac Complaints and Resolutions

The support team at Zodiac is always working to ensure that all players have a positive experience. While there have been some complaints that have been filed over the years, they have all been resolved and at the time of this review, there are no outstanding complaints on file. On average, the support team reviews and responds to submitted complaints within 1 day and the complaint typically has a life of 1 week. We evaluated complaints on various sites and listed our findings below.

Site Ranking on Site # Positive Reviews # of Negative Reviews/Complaints Summary of Complaints Trust Pilot 4.3 3,465 545 (545 Resolved) Withdrawal issues and low RTP AskGamblers 6.5 60 21 (19 Resolved) Delayed payment and no response on emails

Zodiac Licensing, Responsibility, and Complaints FAQ

  • Is Zodiac Casino audited for fairness? Yes. Zodiac is frequently audited for fairness by eCOGRA who specializes in providing evaluation and gaming certification services for online casinos. Is my financial and personal information safe? Yes. Your personal and financial details will always be protected as Zodiac uses the latest encryption technology to protect your sensitive information. Does the casino respond to complaints? Yes. During our review, we found hundreds of complaints filed over the years and more than 90% of the complaints have been resolved by the support desk.

Verdict on Licensing, Responsibility, and Complaints

Zodiac is licensed and regulated by some of the most prestigious regulatory bodies in the world. You will also benefit from robust security measures, such as encryption technology, to protect your information. In addition, you can look forward to excellent responsible gambling policies, and quick turnaround times when making a complaint. The security measures are excellent for international players.

4/5

Customer Support at Zodiac

This online casino offers award-winning customer support at all times and players can connect with highly trained reps to resolve any issues that may arise. The support team can address banking problems, issues with games, problems with bonuses and more. Players will have several ways to connect with a support agent, including live chat and email. The support staff are friendly, professional, and available 24 hours a day and 7 days a week.

Type Details Response Times Live Chat 24/7 Response in 2 minutes Phone Not Available Not Available Email 24/7 Response in 48 hours

Zodiac Customer Service FAQ

  • Does Zodiac provide support via telephone? Unfortunately not. You will only be able to get in touch with a casino representative through a live chat facility and by email. Is support offered around the clock? Yes. The support staff are available 24 hours a day and 7 days a week through email and live chat. Do I need to register to contact support? No. You are welcome to get in touch with customer service via live chat or email before signing up for a new account.

Verdict of Customer Service

We tested the customer support team by asking various questions about the software, game selection, and bonuses on live chat and email. We evaluated the response time and the quality of the answers and were impressed to say the least. The support staff are knowledgeable, professional, and quick to answer any question. The only downside is that you can reach them via telephone.

4.5/5

Other Member Casinos

Founded in 2000, Casino Rewards is a popular gaming platform with several member casinos under its name. Apart from Zodiac, you can play at multiple member sites that form part of the Group. This gives you the ability to claim more promotions and bonuses while transferring your loyalty progress to a sister site. The group has a platform for all types of players. Below, we included our top picks for your convenience.

Fun Fact about Zodiac

In 2019, one lucky player broke the world record for the biggest progressive jackpot win on the popular Mega Moolah online slot by claiming an astonishing $20,060,204.19 in less than 30 minutes of play at Zodiac Casino. This is more than enough reason to register a new account and start playing the jackpot title as you might be the next millionaire in 2024.

Our Verdict of Zodiac Casino
4/5

Top 10 Casino Recommends Zodiac

New Zealand, Canadian and European players have been enjoying the games and endless action provided at Casino Zodiac since it started operating in 2002. As one of the top minimum deposit sites, Zodiac is known to offer fair and honest games, and with an eCOGRA certification, players will know they can trust all of the services that are mentioned in this review. With 80 chances for a $1 deposit, $480 in welcome bonuses, excellent ongoing promotions, and endless loyalty rewards, it's easy to see why Zodiac remains a great choice in 2024. You'll also find plenty of games from renowned software providers to keep you engaged for hours on end.

Top Reasons for our Recommendation
  • Part of the Casino Rewards Group
  • Top Games Global slots and progressive jackpots
  • Fully optimized for mobile gaming
  • Excellent minimum deposit casino
  • 80 free spins for $1 deposit
Sign-Up Offer 100% Match Bonus + Up to $480 Play Here
 James Donnelly
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James Donnelly - Content Writer

James has been a part of Top10Casinos.com for almost 4 years and in that time, he has written a large number of informative articles for our readers. James's keen sense of audience and unwavering dedication make him an invaluable asset for creating honest and informative casino and game reviews, articles and blog posts for our readers.

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