Quatro Casino

Quatro Casino Review 2024

3
Accepting Players from United States

Quatro is an immensely popular free spins casino and a member of the reputable Casino Rewards Group. Licensed and regulated in three jurisdictions, the gambling site caters to international players, especially those in Canada, Europe, the United Kingdom, and New Zealand. In this Quatro Casino review, we will assess the welcome package, ongoing promotions, terms and conditions, loyalty program, game selection, software providers, banking methods, mobile compatibility, security measures, and more to give you all the information you need to make an informed decision prior to signing up for a new account in 2024.

Sign-Up Offer 700 Free Spins on - + 100% Match Bonus Up to $100
Pros and Cons
  • Part of the Casino Rewards Group
  • eCOGRA Seal of Approval
  • 850+ Games
  • Multi-Tiered Loyalty Program
  • High Wagering Requirements
  • 48-Hour Pending Period
Highlights
  • Quatro Casino paid out the first Mega Vault Millionaire Mega Jackpot where a lucky player won over $8.3 million!
  • Claim up to 700 free spins and a $100 welcome bonus on your initial deposit on both desktop and mobile devices.
Top Software: Microgaming
Top Payment Methods:
Visa Mastercard Neteller
How we rated Quatro Casino
  • Bonus (4)
  • Games (3.5)
  • Software (3.5)
  • Banking (4)
  • Fair Play (4.5)
  • Support (4)
  • Name: Quatro Casino
  • Launched: 2009
  • Licenses: Kahnawake
  • Live chat: No
  • Minimum Deposit: $10
  • Withdrawal: $50
  • Email: [email protected]
  • Payout Rate: 95.42%
  • Sofware(s): Microgaming
  • Payment Options: Visa Mastercard Neteller Skrill Interac Echeck Diners Club Ecopayz Entropay iDebit Nordea Trustly UseMyServices Wirecard Envoy Eps
More Information on Quatro Casino
Quatro Casino website screenshot Quatro Casino software screenshot Quatro Casino cashier screenshot
Written by James Donnelly 23 minute read

Quatro Casino has been operating since 2008 and has long been a preferred choice for players across the globe. Owned and operated by the Casino Rewards Group, its licensed and regulated by the Kahnawake Gaming Commission, the Malta Gaming Authority, and the UK Gambling Commission. Fairness is guaranteed by eCOGRA, and high levels of safety is offered thanks to the most advanced encryption technology. As one of the top European online casinos, players can explore over 850 games from leading software providers, including Games Global and Evolution.

You'll also appreciate the six-tiered loyalty program where you can unlock extra perks and benefits along with a multitude of safe and reliable banking methods for all your deposit and withdrawal needs. Quatro supports a variety of popular currencies, such as USD, EUR, GBP, NZD, and CAD, while providing 24/7 customer support through live chat and email. With an average payout rate of 97%, you will have the freedom to play on both desktop and mobile devices without having to download any additional software. Read our Quatro Casino review to discover why it's such a popular choice for international players in 2024.

eCOGRA Seal of Approval Fair Gaming Guaranteed
Quatro Casino is regularly tested for fairness by eCOGRA, offering monthly payout reports with an average payout rate of 97%.
Players Wins Over $3.9 Million on Mega Moolah With a Complimentary Bonus
G.M walked away with $3,905,087 after playing Mega Moolah with a complimentary bonus. You can read all about it by visiting the Casino Rewards website under the Millionaire's Club category.
More than 850 Games New Titles Added Monthly
Explore over 850 games from Evolution and Games Global on desktop and mobile. Test your skills on live dealer titles, video poker, keno, bingo, scratchcards, online slots, progressive jackpots, table games, and more.
Quatro Casino bonus

Quatro Casino Sign Up Bonus and Ongoing Promotions

The biggest attraction for both new and existing players at Quatro Casino is the sign up bonus and ongoing promotions. When you register a new account At Casino Quatro in 2024, you can take advantage of 700 free spins and $100 match bonus on your initial deposit. Catering to both budget players and high rollers, the Quatro welcome package comes with 4 deposit levels, starting at a minimum deposit of $10. As one of the best Casino Rewards free spins bonuses, you can enjoy your free spins on 7 different slots spread across the first 7 days.

The sign up bonus and winnings accumulated from free spins need to be wagered 200 times to meet playthrough requirements. Fortunately, any subsequent bonuses you claim only need to be wagered 30 times. Speaking of other promotional offers, existing players will also be thrilled to learn that Quatro offers excellent reload promotions and cashback deals along with phenomenal loyalty rewards. Ongoing promotions are emailed to you on a regular basis, so make sure to check your emails regularly to avoid missing out. You can learn more about these exciting offers by visiting our Quatro Casino bonus page.

Reload & Cashback Promotions

Quatro is considered by many to be one of the top Casino Rewards VIP casinos online, and for good reason. Apart from providing a generous welcome package, you can also look forward to some exciting ongoing promotions to ensure you keep coming back for more. One of these offers is the reload bonus where you'll usually receive a 25% match up to $200 for a minimum deposit of $20. This can obviously vary from one player to the next, and might even include free spins as an added incentive.

While you won't find information about existing player bonuses on the website, we can confirm that Quatro delivers weekly and monthly emails with these attractive offers. Another promotion worth claiming is the cashback bonus. Players can claim between 10% and 50% back on their losses. This will be based on your Status Level within the loyalty program. Cashback bonuses give you a second opportunity to play your favourite games without making additional deposits on your account.

Loyalty & VIP Rewards

Apart from providing an assortment of promotions and bonuses to both new and existing players, Quatro online casino also delivers one of the top loyalty programs in the industry. The loyalty program at Quatro is powered by Casino Rewards, offering six different loyalty tiers. Each tier comes equipped with loads of perks and benefits to greatly enhance your online gaming experience. Below, we'll take a closer look at how you can earn VIP and Status Points, the different Status Levels, Perks and Benefits you can unlock, and the exclusive draws you can enter in 2024.

  • VIP & Status Points - When you start wagering real money at Quatro, you'll accumulate VIP Points. You will earn 1 VIP Point for every $10 you wager, depending on the type of game you are playing. Once you reach 50 VIP Points, you will earn 1 Status Point. This will be used to determine your Status Level.
  • Status Levels - You'll find 6 Status Levels within the loyalty program at Quatro, including Green, Bronze, Silver, Gold, Platinum, and Diamond. You'll require 1 Status Point to unlock Bronze, 6 Status Points for Silver, 81 Status Points for Gold, 201 Status Points for Platinum, and 401 Status Points for Diamond.
  • Perks and Benefits - With each Status Level, you will unlock extra perks and benefits to enrich your gaming experience. This includes some of the best no deposit bonuses, birthday bonuses, faster withdrawals, early access to new games, higher deposit limits, exclusive getaways, merchandise, and free entries into draws to mention but a few.
  • Exclusive Draws - Apart from providing additional perks and benefits, you can also enjoy free entries into exclusive draws at Quatro, such as the Time of Your Life Sweepstakes (TOYL) and the VIP Lucky Jackpot Draw. These provide instant cash prizes and once-in-a-lifetime experiences that you won't find anywhere else. You receive additional entries for every Status Level to further increase your chances of winning big.

Summary of Bonuses & Rewards

Quatro is bursting at the seams with promotional offers, giving newcomers access to free spins and a generous sign up bonus on their initial deposit, while existing players will benefit from ongoing promotions like cashback deals and reload offers. There's also the attractive loyalty program that delivers a vast selection of perks to greatly enhance your playing experience. It's safe to say that there is something for everyone at Quatro when it comes to bonuses.

Quatro Bonus/Promotions FAQ

  • What slots can I play with the free spins bonus? The free spins you receive on your initial deposit will be allocated on 7 different slots across 7 days. This includes Thunderstruck Wild Lightning, Midnight Assassin, 9 Masks of Fire, Immortal Romance, Casino Rewards 20 Year Celebration, Amazing Link: Zeus, and Hyper Strike. What are the deposit levels with the sign up bonus? Newly registered players at Quatro can choose from 4 different deposit levels. This includes $10.00 to $19.99, $20.00 to $49.99, $50.00 to $99.99, and $100 or more. If you want to claim the maximum bonus and free spins, you will need to make a minimum deposit of $100.00. When do I need to claim the welcome bonus? The welcome bonus and spins at Quatro will only be available within the first 7 days after account registration. Once you made your deposit, you will need to login daily to claim your free spins otherwise it will be removed from your account.

Top 10 Opinion on the Bonuses at Quatro

The sign up bonus offered at Quatro is excellent. Ideal for slot enthusiasts, it provides tons of free spins on various games and comes equipped with a decent match deposit bonus. Existing players will also be thrilled with the ongoing promotions and loyalty rewards embedded within the software. While the high wagering requirements on the first and second deposit is unfortunate, it does decrease to after your third deposit. It's still well worth your time and money to enjoy some of the best games in the business.

4 / 5
Quatro Casino terms and conditions

Review of the Terms and Conditions at Quatro Casino

Terms and conditions play an important role in your gambling experience. You will need to read and review all terms and agree to these when you create your Quatro Casino account in 2024. Below, we have done a review of some of the most important terms, but you are responsible for reviewing all current terms and adhering to these at all times.

  • Game Contributions: Different games played may contribute a different percentage of the play-through (up to 100%) towards the required play-through. While reviewing the fine print, we learned that online slots, parlour games, and live dealer titles like Lighting Dice and Deal or No Deal will count 100% towards your wagering requirements. All other games will count 50% or less, so stick to games that offer 100% to easily clear the playthrough requirements.
  • Irregular Play: Quatro Casino reserves the right to withhold any withdrawals and/or confiscate all winnings for irregular play. We strongly recommend that you don't place bets in excess of 25% of the bonus value. While you have an active bonus, you also shouldn't place even money bets on roulette, sic bo, or craps, and you can use the autoplay feature or the double up feature until the bonus is transferred to your cash balance.
Quatro Casino games and software

Quatro Casino Games and Software Developers

Quatro Casino comes equipped with a fantastic selection of games on both desktop and mobile devices. You can explore more than 850 games powered by some of the top software developers in the industry. All live dealer titles are supplied by Evolution, while traditional games are powered by Games Global in partnership with several independent software studios. These include Triple Edge Studios, Switch Studios, Pulse 8 Studios, Pear Fiction, Neon Valley, Gameburger Studios, Fortune Factory, All41, Stormcraft, Alchemy, and Sling Shot Studios.

The wide variety of games at Quatro include popular online slots, video poker titles, progressive jackpots, blackjack, baccarat, roulette, specialty games like scratchcards, keno, and bingo, and live dealer games. The majority of the game selection can be played for free in demo mode, allowing you to acquaint yourself with the game rules, payouts, and features. For instance, you can play slots for free to evaluate the bonus features and payline structures before playing for real money. Unfortunately, Quatro doesn't offer tournaments or a sportsbetting section at the time of this review.

Enjoy a Medieval Adventure in the Roar of Thunder Slot

Games Global exclusively developed the Roar of Thunder online slot for Casino Rewards, taking players on an extraordinary reel-spinning adventure through a medieval world. The game comes fitted with 5 reels, 3 rows, and 9 fixed paylines. With a 96.23% RTP, you will find a wide range of bet limits, ranging from $0.09 to $72.00 per spin. You will also be thrilled with the assortment of bonus features to boost your winnings, including wild symbols, a Wild feature, and a free spins feature along with a top prize worth 1,100 times your total stake.

Noteworthy Jackpots at Quatro

You'll find a plethora of games that will give you the ability to win some truly amazing jackpots. However, if you are more interested in trigger life-changing sums of money from a single spin or bet, we strongly recommend the progressive jackpot section at quatro. You'll find 9 progressive jackpot games in this category, giving you the chance to win millions. Try your luck on the exclusive Mega Vault Millionaire, or explore titles like Mega Moolah, Treasure Nile, Atlantean Treasures, Immortal Romance Mega Moolah, Casino Rewards 20 Year Celebration, Cash Splash, and Treasure Quest.

Exclusive Games to Play at Quatro

Quatro Casino is home to a phenomenal selection of exclusive games that you won't find anywhere else online. These games have been provided by Games Global and other independent software studios to be enjoyed within the Casino Rewards Group. There are currently 19 exclusive titles waiting to be played, each offering captivating themes and storylines coupled with unique payline structures, vast bet limits, and lucrative bonus features. Below, we included our top 5 exclusive titles worth playing in 2024.

  • Stellar Rewards 7s
  • Cash 'N Rewards Megaways
  • Enchanted Oceans
  • Immortal Creatures
  • Massive Gold Rewards

Live Dealer Games

Live dealer games provide a more interactive and immersive betting experience. These games are streamed in full HD from private studios and use multiple camera angles for the best experience. Players can also interact with dealers and other players in real time on desktop and mobile though a live chat facility. The live dealer section at Quatro is powered by Evolution, and you can explore close to 40 live dealer games, including Live Roulette, Live Game Shows, Live Baccarat, and Live Blackjack. The casino has a dedicated section for live dealer games, and navigation is a breeze with various filters and categories to make finding a specific game effortless.

Live Baccarat: You'll find 15 different live baccarat tables where betting starts at $1.00. You can also choose between several variations, including Blazing Dragon Tiger and Lotus Speed Baccarat, each offering valuable statistics and a captivating atmosphere.

Live Blackjack: You can explore more than 10 live blackjack games on desktop and mobile devices with bets ranging from $1 and $5 to $10, $25, and $150. You can also choose between different variations, such as Speed Blackjack, Eclipse Blackjack, VIP Blackjack, and Classic Blackjack.

Live Roulette: Place real money bets on where the white ball will end up around the roulette wheel on 6 different live roulette games, including Nexus Roulette, Clubhouse Roulette, Auto Roulette, Airwave Roulette, Speed Roulette, and Classic Roulette. Betting limits start at $0.50.

Live Games Shows: Apart from table and card games, you'll also find a wide variety of live game shows, such as Deal or No Deal, 9 Pots of Gold, Card Matchup, Dream Catcher, Lightning Dice, Side Bet City, and Super Sic Bo to mention but a few. Betting starts at $0.20, making it ideal for budget players.

Quatro Games and Software Developers FAQ

  • Can I play live dealer games with bonus funds? Yes. Unlike other gambling sites, Quatro allows you to play live dealer games to meet your playthrough requirements while using bonus funds. Are live dealer games available on mobile devices? Yes. Players will be pleased to know that live dealer games can be enjoyed on Android and iOS devices by visiting the site through a mobile web browser. Which live dealer games contribute 100% towards wagering requirements? Lightning Dice and Deal or no Deal will count 100% towards your wagering requirements. All other live dealer games will contribute 10% or less.

Top 10 Opinion on Games and Software Developers

Quatro Casino offers a fantastic selection of traditional and live dealer games, giving you hours of gaming entertainment on both desktop and mobile devices. You can explore games from Evolution and Games Global along with titles from smaller software studios too. The fact that you can enjoy exclusive games is another benefit while playing at Quatro. Overall, we found the game selection outstanding, but more software providers can be added to provide more variety to players.

3.5 / 5
Consider Alternative Online Casinos
Quatro Casino mobile

Quatro Desktop Usability & Mobile Compatibility

Players will be thrilled to learn that Quatro provides an instant-play platform on desktop and mobile devices. This means there is no need to download any additional software to access your account. Simply visit the official site by clicking on our 'Play Here' buttons and register a new account in seconds. The instant-play interface is attractive, easy to navigate, and very reliable. You'll find several categories at the top and bottom of the interface along with a search bar, making it effortless to find a specific promotion or game.

Quatro does not provide a dedicated mobile casino app for Android and iOS devices. However, the web-based version that you can access on your mobile's web browser is more than enough to keep you engaged. Just like its desktop counterpart, the site is very responsive, and the games load almost instantly. The mobile version gives you the freedom to sign up for a new account, make safe and secure online transactions, claim promotions and bonuses, contact support, and manage your account while away from home.

Feature Quatro Casino App HTML5 Yes Overall Navigation Good Games Navigation Excellent Dedicated App No

Desktop Usability & Mobile Compatibility FAQ

  • Can I play on Android and iOS devices? Yes. The instant-play mobile version is compatible on most Android and iOS devices. This includes Apple products, such as iPhone and iPad, along with Android devices like Huawei, Samsung, HTC, and others. Do I need to download any software to register a new account? No. While this was previously a requirement, Quatro can be accessed through an instant-play platform which means there is no need to download any additional software on desktop or mobile to sign up for a new account. Is the user-interface fast and reliable? Yes. While the software does show its age, it's still very responsive and reliable. You can easy find a game, claim a promotion, or access the cashier section in seconds thanks to multiple filters and categories.

Top 10 Opinion on Desktop Usability & Mobile Compatibility

During our Quatro Casino review, we were pleased with the fact that you don't have to download any additional software on desktop or mobile. While it may look outdated in 2024, the user-interface is still very reliable and responsive. Games load extremely fast, and navigation is a breeze with the addition of categories and filters where you can easily visit the promotions section, loyalty, games, banking, and help. Overall, it's a great interface that just needs to be updated to make it look more modern.

Quatro Casino banking

Banking Methods and Cashier Section at Quatro Casino

Players looking for a comprehensive banking section filled with a wide range of trusted and reputable payment solutions will be excited with the offerings at Quatro Casino. You can choose from debit/credit card options, prepaid cards, mobile payment methods, e-wallets, bank transfers, and more. All deposits are instantly processed, and withdrawals take between 24 hours and 72 hours, depending on your preferred payment method. You also won't face any transactions fees, and all your personal and financial data is protected by the most advanced SSL encryption technology in the industry. You can even choose between various currencies, such as GBP, USD, CAD, EUR, and NZD, among others.

New Cryptocurrency Withdrawals - Added July 2024

Fans of popular cryptocurrencies like bitcoin and tether will be delighted to hear that in July of 2024, the Casino Rewards Group added Bitcoin, Ethereum, and Tether as withdrawal methods across all their sites. This means you can now cashout your Quatro winnings using any of these cryptocurrencies. For players that love the anonymity of Bitcoin this is great new and we're sure it won't be long until these options are also availble for deposits.

How to Deposit

To start playing at Casino Quatro, and claim the welcome package as a newly registered player, you will first need to make a real money deposit of at least $10.00. Below, you'll find a handy step-by-step guide to easily make a real money deposit in 2024.

    • Step 1: Visit the Banking Section Once your account is registered, look for the green 'Deposit' icon at the top, or select the 'Bank' icon at the bottom of the interface.
    • Step 2: Select your Preferred Deposit Method Once the cashier section is loaded, you will be presented with a variety of available deposit methods specific to your country. Simply choose one of the methods from the list.
    • Step 3: Enter your Deposit Amount Once you've chosen your preferred deposit method, you'll be asked to enter your deposit amount. You can also choose from presets, including $10, $20, and $50.
    • Step 4: Register your Deposit Method After entering your deposit amount, you will need to register your deposit method. This can either be accomplished at the casino, or you'll be redirected to the payment method website, depending on the method you selected.
    • Step 5: Claim Bonuses and Play Games Your funds will be instantly credited once your payment method is registered. You will also receive any available bonuses without entering bonus codes. You can now explore the game selection and start playing for real money.

How to Withdraw

To make a successful withdrawal on your account, you will need to have a cash balance of at least $50.00. Once you have sufficient funds in your cash balance, you can request a withdrawal. Please keep in mind that there's a 48-hour pending period before your cash-in will be processed. Below, you can use our step-by-step guide to request a withdrawal on desktop or mobile.

    • Step 1: Visit the Cashier Section When you are ready to cashout your winnings, return to the banking section where you made your deposit.
    • Step 2: Choose 'Withdraw' At the top of the banking page, you will need to switch to 'Withdraw', located next to 'Deposit'.
    • Step 3: Enter your Withdraw Amount You will be presented with a balance summary along with the option to enter the amount you want to cashout. Enter the amount and make sure its above $50.00.
    • Step 4: Select your Withdraw Method Quatro will automatically attempt to withdraw your winnings to the method you used to make a deposit. If this is not possible, you will need to choose an alternative method from the list.
    • Step 5: Complete the KYI Verification Process Once your withdraw is requested, you will need to provide certain documents to verify your account. This includes a copy of your ID, Passport, or Driver's License and a copy of your most recent Utility Bill.

Fastest Withdrawal Methods at Quatro

Quatro caters to the international market, and is especially popular in Canada, New Zealand, Europe, and the United Kingdom. With a plethora of banking methods at your fingertips, it can be difficult to choose a method, particularly if you want to receive your winnings as quickly as possible. If this is the case, we highly recommend e-wallets, such as EcoPayz, Neteller, Interac, or Skill. You will receive your winnings within 48 hours, regardless of where you are situated in the world. You will also be pleased to know that e-wallets options are available at all member casinos that form part of the Casino Rewards Group.

Banking Methods and Cashier Section FAQ

  • Is my personal and financial information safe and secure? Yes. Quatro online casino uses the latest SSL encryption technology to protect your financial and personal information at all times. How long does it take to process my withdrawal? Once a withdrawal is requested, it will enter a 48-hour pending period. Thereafter, it can take between 2 to 5 days, depending on your selected payment method. Are there any transactions fees? No. You will not face any additional fees or charges when making deposits or withdrawals. However, there is a 2.5% conversation fee if you decide to withdraw to another currency.

Top 10 Opinion on Banking Methods and Cashier Section

The banking section at Quatro is safe and secure thanks to the most advanced encryption technology. You will also find a multitude of trusted and reputable deposit and withdrawal options at your fingertips. There's no transactions fees or charges, and deposits are instant. The only drawback is the 48-hour pending period on withdrawals before its processed by the Finance team. Overall, it's still an excellent cashier section with everything you need to enjoy fast and effortless transactions on both desktop and mobile devices.

4 / 5

How to Register a New Account

When you are ready to sign up for a new account at Quatro Casino, you'll be thrilled to learn that it takes less than 2 minutes on both desktop and mobile devices. To help you register a new account in 2024, we included a step-by-step guide that you can follow below.

  • Step 1: Visit the Casino Website To visit the official Quatro Casino website, you simply need to select any of the blue 'Play Here' buttons on this review.
  • Step 2: Click on 'Play Now!' When the homepage has loaded on a new tab, look for the orange 'Click Here to Play Now' button in the center of the screen.
  • Step 3: Provide your Personal Details You will receive a registration form that will require personal details from you. This includes your gender, first and last name, date of birth, telephone number, home address, occupation, currency, province, and country.
  • Step 4: Confirm your Age & Activate Bonuses When you provided all your personal information, you will need to verify that you are of legal age, and you will have the option to opt-in for promotions and bonuses.
  • Step 5: Copy Username & Password When the registration form is completed, you will receive your username and the password you created during account registration.
  • Step 6: Login and Visit the Cashier Section Use your login details to access your account, and make your way to the banking section to register your preferred payment method and make a real money deposit.

Security Measures, Responsible Gambling, and Fairness

Casino Quatro is a safe, reliable, and fair gambling site that is licensed and regulated in three jurisdictions to cater to the international market. The site is also frequently tested for fairness by eCOGRA, regarded as one of the most reputable third-party auditing companies in the world. With an eCOGRA Seal of Approval, it uses the most advanced SSL encryption technology to protect your financial and personal information, and uses the KYC process to verify all accounts. There are certain countries that cannot play at Quatro Casino, including the United States, Australia, Denmark, and Germany. Below, we'll take a look at its responsible gambling measures, licensing authorities, and how complaints are dealt with in 2024.

Responsible Gambling Protocols

Quatro gives you more control over your spending, and comes fitted with a comprehensive selection of responsible gambling services. You can set your deposit limits on a daily, weekly, or monthly basis by simply contacting support, and you can take cool off periods from 24 hours, or a self-exclusion for up to 6 months. Should you ever feel that you have a gambling problem, or simply want to avoid it, you can take a self-assessment test or contact one of several organizations that specialize in problem gambling, including Gamblers Anonymous. There's even underage gambling prevention embedded within the Quatro software which is an excellent feature in our opinion.

Three Licensing Authorities

Quatro Casino is one of the safest and most reputable gambling sites in the world as evident by the three gambling authorities that regulates the online casino. Quatro is licensed and regulated by the Malta Gaming Authority, the UK Gambling Commission, and the Kahnawake Gaming Commission. These regulatory bodies guarantee fair gaming to all players and ensures that you are always in aa safe and secure environment. The site is also regularly tested for fairness by eCOGRA, and you can view their monthly reports by simply clicking on the eCOGRA icon at the bottom of the homepage.

Complaints and Resolutions

During our Quatro Casino review, we searched for player complaints and how the online casino resolves them. We evaluated the most common complaints from players, the response time from customer support, and how the casino is ranked on other sites across the internet, including AskGamblers, Trustpilot, and LCB. Below, you can review our findings to see how effective Quatro is when it comes to player complaints. The casino responds to complaints within 1 week and usually resolves them effectively by making direct contact with the player.

Site Ranking on Site # of Reviews # of Negative Reviews/Complaints Summary of Complaints Trust Pilot 4.3 1,134 147 (88 Resolved) Long withdrawal times and missing promotions AskGamblers 7.0 34 8 (8 Resolved) Withdrawal delays and account closures LCB 2.9 40 13 (13 Resolved) Country restrictions and pending period on withdrawals

Security Measures, Responsible Gambling, and Fairness FAQ

  • Is Quatro safe and secure? Yes. The gambling site is licensed and regulated by 3 regulatory bodies, and is regularly audited by eCOGRA to ensure fair play. You can also look forward to encryption technology to protect your information at all times. Can I set deposit limits on my account at Quatro? Yes you can. Simply contact customer support and inform a casino representative whether you want to set a daily, weekly, or monthly limit on your deposits. What is the average payout rate at Quatro Casino? According to the monthly eCOGRA report, the average payout rate on all games is 97%.

Top 10 Opinion on Security Measures, Responsible Gambling, and Fairness

Quatro Casino provides a stellar selection of security measures, responsible gambling protocols, and fair gaming practices to international players. Your information is always secured with encryption technology, you have loads of tolls and services to better control your spending, and you can easily view monthly payout reports and enjoy fair gaming with eCOGRA. Overall, the security, fairness, and responsible gaming practices is outstanding in our opinion.

4.5 / 5

Customer Support Reviewed

International players will be thrilled to learn that Quatro Casino comes fitted with a professional customer support team that is available 24 hours a day and 7 days a week. You can get in touch with a casino representative via live chat and email through a wide variety of supported languages, including French, English, German, and more. Response time on live chat is within 2 minutes, while emails can take up to 48 hours. You'll even find an FAQ section where you can view the most common questions and answers if you don't feel like chatting to a representative. Unfortunately, there is no how-to videos or guides, but most things are very easy to understand on the site.

Type Details Response Times Live Chat Chat box on site 24/7, 2 minute response time Phone N/A N/A Email Query box on site 24/7, 48-hour response time

Quatro Customer Support FAQ

  • Can I contact Quatro support on my mobile device? Yes you can. While out and about, you will be able to get in touch with support by sending an email or by discussing your query or request on live chat. Is customer support friendly and knowledgeable? Yes. During our review, we tested the response time, professionalism, friendliness, and knowledge of several support staff, and all of them were always willing to help, and knew how to resolve our query in a timely manner. Is there telephone support at Quatro Casino? No. While this was previously available, the casino removed telephone support and only offers live chat and email in 2024.

Top 10 Opinion on Customer Support

We at Top 10 were more than satisfied with the quality of customer support at Quatro. The support agents are friendly, professional, and always willing to help. The fact that it's available 24/7 is a major plus. We would have liked to see telephone support, but the FAQ section is helpful when you don't want to chat to a casino representative. Overall, you can easily resolve a query or complaint in minutes via live chat. However, be prepared to wait up to 48 hours with emails while playing at Quatro.

Member Online Casinos

Quatro forms part of the Casino Rewards Group who oversees several other member casinos. You can play at minimum deposit casinos, high roller sites, claim no deposit bonuses, and more. There is something for everyone at this online platform. Below, we included our top 3 member casinos that are well worth your time and money in 2024. You can also transfer your loyalty progress, making it ideal if you want to claim more bonuses without losing your loyalty points or status.

What Could Be Improved

While Quatro is one of the top gambling sites for international players in 2024, there are several areas that can be improved to further enhance your experience. During our review, we couldn't help but noticed the outdated software and user-interface. We also would have liked a dedicated mobile app for Android and iOS, more software providers for a bigger game selection, the removal of the 48-hour pending period on withdrawals, and lower wagering requirements on the first and second deposit bonuses.

Our Verdict of Quatro Casino
3/5

Why Top 10 Recommends Quatro Online Casino

Quatro is one of the top free spins online casinos, delivering exceptional value for newcomers with 700 free spins and a $100 bonus. You can enjoy over 850 games from leading software providers, make instant deposits and fast withdrawals through an assortment of trusted payment methods, and benefit from robust security measures to enjoy a safe and secure gaming environment. Fairness is guaranteed by eCOGRA, the site is regulated in 3 jurisdictions, there's 24/7 customer support, plenty of loyalty rewards to unlock, and mobile play is available on Android and iOS. There are some areas that we believe needs some serious attention, but overall, it's a fantastic online casino that is worthy of your time in 2024.

Top Reasons for our Recommendation
  • More than 850 Games
  • eCOGRA and TST Certified
  • MGA, UKGC, & KGC Licenses
  • $10 Minimum Deposit
  • 700 Free Spins + $100 Bonus
Sign-Up Offer 100% Match Bonus + Up to $100 Play Here
 James Donnelly
Written by
James Donnelly - Content Writer

James has been a part of Top10Casinos.com for almost 4 years and in that time, he has written a large number of informative articles for our readers. James's keen sense of audience and unwavering dedication make him an invaluable asset for creating honest and informative casino and game reviews, articles and blog posts for our readers.

Visit my profile for more
Exclusive Casino Bonus Offers & Expert Tips

Stay ahead of the game! Sign up now get inside scoop on the latest bonus offers.

Subscribe to Our Newsletter