Quatro Casino Canada: Welcome Bonus Not All it Seems (Be Careful)
Verdict: SAFE TO PLAY HERE Player Beware GambleAware 18+ Only
Quatro Casino Canada is part of the Casino Rewards Group. It launched back in 2009 and holds licences from the Malta Gaming Authority (MGA) and the Kahnawake Gaming Commission[1]. Both of these are highly regarded regulatory bodies. The site's affiliation with independent auditing firm eCOGRA is another reassuring sign this is a place where it's safe to play.
New players can take their pick from one of four different welcome bonuses, with a first deposit of $10, $20, $50 or $100 being matched at 100% by the casino and the same number of spins thrown in. Then the same number of free spins is awarded on each of the first 7 days (so an initial deposit of $100 would lead to 700 free spins In total). That sounds great, until you hear about the wagering requirement.
The wagering requirement is a prohibitively high 200x, for the first and second deposits and wins from free spins. While it drops to 30x after this, the 200x for the first two makes a seemingly decent bonus into one not worth taking.
This is a shame, as the site has a reasonably good set of games from Games Global and Pragmatic Play, and a diverse selection of supported banking methods. While the casino can be used with a mobile device there is no dedicated app.
Our Verdict:
The enormously high wagering requirement of 200x is less than enticing. The games and banking methods are decent without being outstanding, and as other casinos have better welcome bonuses than Quatro Casino Canada it might be worth looking elsewhere. If you don't like the wagering requirements but want to try Quatro Casino, contact support and reject the casino bonus altogether, and play without it!
What's Covered In This Review:
Player Beware: Negative Reports of Denied Withdrawals
Last Updated: Wed. Jul. 02, 2025
High wagering requirements on bonuses are not the only concern we have with this casino. Our research team found many complaints from players who have experienced difficulties in getting winnings from Quatro casino Canada.
We also found claims from players who'd been flagged for having multiple accounts even though they didn't.
The KYC verification process is completed before withdrawals are processed and we have come across reports of accounts being closed and winnings voided[2]. It begs the question: why not conduct verification during signup instead of waiting until players play and win to deny them from cashing out?
Quatro Casino Bonuses & Promotions - Great Bonuses With Unfair Terms
Quatro Casino Canada has a free spins and 100% match welcome bonus that seems very attractive, until you look at the fine print and realize what a scam it actually is. 200x wagering requirements apply to the first and second deposit promos, and 30x requirements on all subsequent promos. There are 4 tiers of bonuses with the max bonus being a 100% match up to $100 + 700 free spins. To get this you have to deposit C$100+, but thankfully there is a low budget offer starting with a minimum deposit of $10:
- C$10-19.99: Get a C$10 bonus and 10 FS per day for 7 days
- C$20-49.99: Get a C$20 bonus and 20 FS per day over 7 days
- C$50-99.99: Get a C$50 bonus and 50 FS per day for 7 days
- C$100+: Get a C$100 bonus and 100 FS per day for 7 days
Each day, the awarded free spins are valid on a different slot and expire if unused. The choices of slots over the 7 days are Thunderstruck Wild Lightning, Midnight Assassin, 9 Masks of Fire, Immortal Romance, 20 Year Celebration, Amazing Link: Zeus, and Hyper Strike.
Over 1000 Games - Good Mix of Slots, Progressive Jackpots, and Table Games
Quatro Casino offers members access to more than 1,000 games sourced from Games Global and Pragmatic Play. It is part of the Casino Rewards group and therefore offers a couple of exclusive games like Mega Vault Millionaire™, Stellar Jewels Rewards Power Combo™, and Casino Rewards Midnight Assassin.
The Jackpots section has the world's most rewarding titles, including Mega Moolah, Treasure Nile, and Cash Splash. For live games, there is a general live casino room and the Pragmatic Play live room. The options in each vary from live blackjack tables, Casino Hold'em Poker, roulette variants, and live Baccarat tables.
Plenty of Deposit & Withdrawal Options, But Long Waits for Cashouts
Quatro Casino Canada supports multiple banking options. These include e-wallets like Interac, Skrill, Pays, and Neosurf. You can also use prepaid cards, credit and debit cards, and crypto (Bitcoin, Ethereum, and Tether) was added in July 2024 for withdrawals. The minimum deposit you can make is C$10, and the maximum withdrawal is set at C$4,000 per week.
The casino has a processing time of 48-hours on all withdrawals. Once withdrawals are approved you receive your winnings in the amount of time it takes for each payment method. E-wallets are between 1-3 days, Visa and Mastercard take 3 working days, and wire transfers take 6-10 days.
Customer Support - Quick Responses and Available 24/7
Quatro Casino quickly responds to customers on live chat. The first point of contact is a chatbot, but you will be handed over to a human operator upon request.
The casino receives complaints through the email support@crhelpdesk.com. There is no phone number listed for players to talk to the casino.
Quatro Casino Canada Licensing & Security - Legit Stamps of Approval
It is safe to play at Quatro. Operations are licensed under the Kahnawake Gaming Commission and the site displays a valid eCOGRA certification. The KGC certificate was issued in 2014 and will expire in 2029.
Independent RNG audits are conducted on games and fairness reports place the average payout on all games at 96.40%. The operator has a Highest Win Rate Guarantee™ stamp, which is issued to Casino Rewards brands. With it, the trust core is raised and the best RTP rates are assured from software providers.
Is Quatro Casino Legal in Ontario?
Quatro Casino does not have a license to offer services within Ontario. With the Kahnawake license, the operator can only register Canadians residing in the other provinces like British Columbia, Manitoba and Quebec, and Saskatchewan.
Handy Responsible Gambling Tools Available - Safe For Players
Self-limit tools available on the site come in handy if you wish to set deposit limits, enter a cooling-off period, or self-exclude. Implementing self-limits can only be done with the help of support.
Access to the site is limited to Canadians aged over 19 years. The operator offers direct links to support resources on Gamble Be Aware, the Kahnawake self-exclusion resources, and NCP Gambling and Gamblers Anonymous.
Under the responsible gambling page, there are recommendations for useful tools like Cyberpatrol, Cybersitter, and Netnanny that you can use to block access to gambling sites by minors.
Final Opinion - Great Casino Rewards Brand But Problematic Withdrawals
Quatro Casino Canada has a very attractive welcome package, and the game collection is great. However, the absurd 200x wagering requirements and multiple claims of problems with cashing out are major concerns.
The progressive jackpots are highly rewarding and the Casino Rewards loyalty program is a nice addition. Our advice is to test Quatro's online casino with small amounts to see if you can stand the delays in withdrawals. If not, have a read of our other online casino reviews for Canada.
Sources
- KGC - Certificates - gamingcommission.ca
- RESOLVED - Quatro Casino cancel my withdrawal and closes my account - lcb.org
