Yukon Gold Casino Ontario : Advertising Paints A False Picture
Verdict: SAFE TO PLAY HERE Player Beware ConnexOntario 19+ Only
Yukon Gold Ontario Casino runs under the management of Apollo Entertainment Ltd, which holds a valid license to operate 6 other gaming sites in Canada.
Though marketed as an operator that generously rewards players, the big wins are hard to come by. If that wasn't bad enough, there's also the scandal that dragged Apollo Entertainment Ltd's name through the mud in 2023 for failing to comply with Ontario gaming regulations on several counts.
The smoking gun that ended up costing Apollo Entertainment CAD$100,000 in fines was massive losses amounting to over $2 million by a member of one of their casinos.
Going by recent user comments on Trust Pilot, significant losses are still part of the experience when you play at Yukon Gold Casino. For its part, the casino highlights the need for responsible gambling and includes a comprehensive self-assessment test for users on the site.
There are numerous reports from players who love the services provided by the operator, which are a result of the licensing in multiple regions. Outside Ontario, Yukon Gold operates under Fresh Horizons Ltd and is licensed by the Kahnawake Gaming Commission[1].
Our Verdict:
No major red flags comes up against Yukon Gold Casino specifically, as the 6-figure fine in 2023 was issued to Apollo Entertainment. However, be ready to be spammed by never-ending promotional emails in all languages from the casino, as reported by several Canadians on Casinomeister's website[2].
Get the full details in our Yukon Gold Ontario Casino review.
What's Covered In This Review:
Player Beware: 6-Figure Fine Imposed On Owners For Violations
Last Updated: Mon. Jun. 09, 2025
Apollo Entertainment was caught up in a scandal that resulted in the company being fined $100,000 by AGCO[3]. Failure to intervene when a player lost $2 million in four months was marked as a violation of responsible gambling regulations.
Since Yukon Gold is among the brands owned by Apollo Entertainment, that could easily have happened to a member of the site. Knowing this, we urge you to tread with care and limit what you spend. After all, the casino is known to ignore when players gamble impulsively.
Yukon Gold Casino License In Ontario - License Still Valid After AGCO Fines
Apollo Entertainment secured a license to offer gaming services in Ontario in 2022. Yukon Gold is one of the seven brands owned by the company. Shortly thereafter, malpractices cost Apollo Entertainment $100,000 in fines in 2023.
Ontario gaming laws require operators to enforce responsible gaming amongst Canadians. Therefore, reports of a player losing $2 million in one of Apollo Entertainment's casinos violated regulations.
Luckily, the fine levied on the parent company did not affect the license. As such, Yukon Gold Casino continues to offer gaming services legally in Ontario.
After the incident, responsible gambling measures were put down. Members are advised to reach out to customer support for help with putting limits on their accounts.
1,000+ Games - Do They Pay As Advertised?
One thing you'll notice on the landing page is the aggressive marketing of big wins. However, the reports from users on gaming forums point to the contrary.
For a long time, Yukon Gold worked with Games Global as the main games supplier. In recent years, more developers have come on board, resulting in a lobby that offers a great variety.
Members can pick from 7 jackpot games. Based on our findings, the highest paying games are network jackpots based on Mega Moolah, such as Immortal Romance Mega Moolah and Atlantean Treasures Mega Moolah.
Partnering with Pragmatic Play did well for this operator in the live casino. Fans can enjoy real-time action on more than 10 live roulette and blackjack tables. Top choices include Fortune Roulette and Blackjack X.
6 Payment Methods - Instant Deposits, Slow Withdrawals
Members can pick their preferred banking method from a choice of 6, which are:
- Neteller
- Astropay
- Skrill
- Interac
- Bank Transfer
- Paysafecard
Transaction limits differ depending on your preferred banking option. Most Canadians opt for Interac, which has a $10 minimum deposit limit.
After requesting a withdrawal, there is a 48-hour wait period. During this time, players can reverse funds back to the casino. Further delays can be experienced if the operator deems it fit to conduct verification of your details.
A maximum limit of $4,000 weekly applies. Following this, players with huge account balances have to spread out withdrawals over several weeks. Although common in the industry, we don't like these limits.
Yukon Gold Ontario Bonus
Yukon Gold Casino Ontario has a sign up bonus, and new players get to partake in a highly rewarding loyalty program. Specifics about the offers available for Ontario are listed on the casino.
We have to adhere to regulations by the Alcohol & Gambling Commission, which don't allow such promos to be posted on this page.
Chatbot Support - Expect Delays For Human Agents
In trials to reach out to customer support, we hit a dead end. Instant chat responses clearly came from a chatbot. After insisting on speaking to a human agent, we were put in a queue for 10 minutes. Even after the tedious wait, we did not get help. A message came through reporting a system failure and asked us to try later.
If you don't mind the long wait, you can request support via the email support@crhelpdesk.com. When doing this, pick a topic you need help with from a list of options. The drop-down list includes:
- Bonuses and promotions
- Deposits
- Withdrawals
- Logins/Password
- Account Verification
- Other queries
Set Limits With Help From Support
The operator encourages players to set self-limits by contacting the support team. But we doubt if the unhelpful responses we got from the chatbot can help members. Seeing as we could not reach a human agent, we now understand how a member in one of the sister casinos incurred losses amounting to $2 million.
Nonetheless, the landing page has an eCOGRA stamp of approval. On the responsible gambling page, there are links to Gamblers Anonymous and the National Council on Problem Gambling. We noted the lack of a Canadian responsible gambling site which is something that most Ontario online gambling sites feature.
Final Opinion - Aggressive Advertising Paints A Fake Reality
Going by first impressions, you might be fooled into trusting that Yukon Gold pays out huge winnings often. In reality, huge wins only come by once in a long while.
There is a winners list on the casino, which posts daily wins. But the user comments we reviewed across popular gambling forums had many complaints from players who have lost money.
The allure of winning millions after spending next to nothing heavily features on the casino's landing page. However, it does not mention the tough conditions that members must satisfy to receive winnings.
That does not take away from the fact that huge wins are possible. To win big, you have to win the grand prize from progressive jackpots on the site.
Overall, the casino features are comparable to industry standards and they are a 20+ year veteran in igaming, but it's hard to look past the aggressive advertising.
Sources
- KGC - Certificates - gamingcommission.ca
- Yukon Gold email issues - Casinomeister Forum - casinomeister.com
- AGCO issues $100,000 in penalties to Apollo Entertainment for violations of internet gaming responsible gambling standards - agco.ca
