Tonybet Ontario Review - Intuitive Design & Navigation, Slow KYC and Withdrawals
Verdict: PLAY WITH CAUTION Player Beware ConnexOntario 19+ Only
Tonybet Casino Ontario is an online casino that's been operating in Ontario since 2022, which makes it one of the longest-standing iGaming sites in the province. The casino provides a substantial welcome bonus, more than 2,000 casino games, round-the-clock customer support, and a solid selection of payment methods. I looked at Tonybet Ontario myself to see if the casino is worth playing at, examining each aspect of its operation in detail.
I spent quite a bit of time playing on the site, and I have a lot to share. Before we get into the details, here is a quick look at the most basic things you need to know:
What You Need to Know
- A long-standing casino with a reasonable reputation
- Licensed by AGCO and in full compliance with the license
- More than 2,000 unique game titles
- Round-the-clock customer support is available
- Payments with Interac and credit cards
What I Liked: Lots of games on PC and mobile, and easy navigation through slots and live casino games.
What I Didn't Like: Very slow and intrusive KYC, coupled with extra pending time for withdrawals.
My Rating: 3.5 out of 5
Keep reading to find out more details about my experience at Tonybet Ontario.
My Experience - Great Gameplay but Painfully Slow Cashouts
Let's start with the basics. When I first joined Tonybet, I quickly navigated to the casino section, which offers quite a few useful navigation features. A main menu contains tabs like All Games, Popular, New, Bonus Buy, Slots, Drops & Wins, etc. Next to those is a search field, useful if you are looking for a specific game, as well as a dropdown menu where you can choose to show only games from a specific provider.
The basic navigation and gameplay were great, but what really irked me was the KYC process and withdrawals[1]. When I got into the later stages of my review process, I decided to try and pay out some cash from my account. I was asked to provide more than a fair share of personal documents. Even when I did, the process took a while, and my withdrawal was not immediately released when the documents were cleared. Instead, it took over 24 extra hours for the funds to finally be released.
All things considered, I gave Tonybet Ontario a 3.5 out of 5 rating, which is somewhat unfortunate, as the gameplay experience was quite thrilling.
What's Covered In This Review:
Player Beware: Withdrawals Can Be Very Slow
Last Updated: Tues. Jul. 08, 2025
Even before I started playing at Tonybet Casino Ontario, I was made aware that the withdrawal process could be painfully slow. I found a number of complaints by players on reputable review platforms, all indicating that withdrawals can take a very long time. The reasons behind the slow withdrawals include a prolonged KYC procedure, a pending period past the KYC, and the operator's tendency to look for reasons not to pay players in some cases.
While I was able to get my funds released after several days of back and forth, some players reported a worse experience. In some cases, player funds were seized with no clear explanation, while in others bonus terms breaches were cited as the reasoning. In either case, a number of players never managed to cash out their winnings at all, while the majority did but with a significant delay. If you decide to play here, be ready to wait for your cashout, and make sure to complete your KYC (which can be quite intrusive) early on.
Tonybet Ontario Bonus
I would love to share more information on the Tonybet bonus, but unfortunately, I can't. Like other online casinos, Tonybet Ontario does provide a welcome bonus, but AGCO rules state that I am not allowed to discuss it in detail. Head over to the operator's site to learn more about it.
Tonybet Casino Games & Software - No Play for Unregistered Players
Like so many Ontario casinos, Tonybet forced me to create an account to be able to access the platform. As annoying as that may be, I went on and registered with the casino before even having access to the very basics. Yet, once I did, the experience was quite pleasing, as I could access both demo mode and real money mode for well over 2,000 unique titles. The casino has superb navigation, which allowed me to quickly find the kinds of games I prefer. I could filter for my favorite software providers like Pragmatic Play, Wazdan, and IGT, while all live casino games were found in a separate tab altogether.
It took me just a single click to navigate to Bonus Buy games, which are my personal favorites. There I found titles like Big Bass Hold & Spinner, Buffalo Untamed, and A Christmas Carol, all of which are among my favorites. A good selection of betting stakes and a variety of gameplay styles were all quite satisfactory.
What I found was somewhat lacking was a clear path to virtual table games. While you can find multiple versions of games like roulette, blackjack, video poker, and baccarat through the search field, navigation does not allow you to isolate such games.
Payment Solutions at Tonybet Casino - Long Withdrawal Pending Times
When it comes to payment processing, Tonybet certainly isn't among the best Ontario online casinos I have had a chance to play at. Only four payment methods are offered, which are Visa, MasterCard, Wire Transfer, and Interac. For Canadian players, Interac is the fastest and simplest payment solution, so I decided to use it for my deposit.
The deposit process is fairly smooth, and funds become available for play instantly. Things get a lot messier when time comes to collecting your winnings. The withdrawal process is painfully slow, even if you have already confirmed your account[2]. The operator holds funds in a pending period for up to 48 hours, for no apparent reason. After that, the funds are released, but the waiting time can be a bit of a buzz kill after you land a big win and can't get access to your winnings in a timely fashion.
Customer Support at Tonybet - Available 24/7, But Not Always Helpful
The customer support department at Tonybet Ontario is available via live chat at all times of day and night. However, it seems the customer support is short-staffed, which is why you can often expect delays in response time, as well as very automatic "copy-paste" answers that don't really help with your specific situation.
If you encounter any issues with your account while playing here, expect to have to spend quite a bit of time talking to customer support. Players report even longer disputes over bonuses, withdrawals, and terms and conditions in some cases. This can be quite frustrating and is not a good look for the operator.
Licensing, Security, and Responsible Gambling at Tonybet
Licensing and player security are very important, and Tonybet does a pretty good job in this area. The site is licensed by AGCO (license number #OPIG1239101) and is in full compliance with all regulatory procedures. License terms guarantee fair gaming and responsible handling of all player information and funds, which is good news for the players.
I also looked at the responsible gambling tools and found that Tonybet Ontario allows players to limit their deposits, losses, and session time If you decide it's time to take a break, you can take a forced time-out for a day, a week, a month, or multiple months. Ultimately, a self-exclusion option allows you to completely exclude your account from play.
Gameplay behavior and transaction history options also allow you to clearly look at all the deposits and withdrawals you have made, as well as your own gameplay habits. This helps create a clear picture of where you stand in terms of wins and losses, allowing you to pace yourself and set boundaries more clearly.
Tonybet Mobile Casino - Apps For iOS & Android
While many modern casinos offer instant play in mobile browsers, Tonybet Ontario goes all out with a downloadable app for both iOS and Android devices. I downloaded the Tonybet mobile app to my iPhone and installed it within a few minutes. Once launched, the app gave me full access to the entire plethora of games, as well as the cashier, promotions, and other sections of the site. Mobile gameplay is very fun, and the overall mobile experience is satisfactory.
FAQ
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Is there a Tonybet Ontario casino app for my iPhone?
Yes! There is a downloadable Tonybet app for iPhone users. -
How can I tell if I'm playing at a regulated Ontario casino?
Look for an AGCO license in the footer of the operator's site. -
How often are free spins bonus codes offered?
Free spins may be offered on occasion at Tonybet as part of special promotions. -
Is it really possible to win money from casinos that operate online in Ontario?
Yes! Ontario online casinos offer fair gaming. While the casino has an edge, it is possible to win in lucky sessions. -
Is Tonybet online casino legit?
Yes! Tonybet is licensed by AGCO and is completely legitimate.
Tonybet Casino Ontario - Good Casino, But Payment Issues Arise
The gameplay and overall experience at Tonybet Ontario is good. The casino has plenty of games to play; they are all available across different devices, and the platform runs smoothly at all times. I was able to find all my favorite games and play them at any stakes I choose, and even try them in demo mode. While the overall experience is good, it's all tainted by the operator's slow processing of payment requests. The KYC procedure needs to be simplified, and the withdrawal pending time needs to be removed or at least shortened to give players the best possible experience.
Sources
- Tonybet delaying payment of winnings due to intrusive SOW - Casinomeister Forum - casinomeister.com
- Don't use Tonybet.com the scammed me : r/gambling - reddit.com
