NorthStar Bets Ontario - Great Mobile Apps But Was Fined For Violations
Verdict: PLAY WITH CAUTION Player Beware ConnexOntario 19+ Only
Northstar Bets Ontario launched in May of 2022 and is owned by NorthStar Gaming. It offers iOS and Android mobile apps for download as well as a web version. I had experience with the two platforms before writing this review, and extended my research to the games page, banking section, customer support, and reputation of the brand.
I have shared all the details you need to know about NorthStar Bets Ontario in the sections that make up this page. Here is a summary of the most important ones.
What You Need to Know
- Licensed in Ontario (License is valid until Apr 12, 2026)
- Withdrawals are subject to a 24-hour approval wait
- Downloadable Android and iOS apps
- $10,000 maximum monthly withdrawal limit
- Fined CA$30,000 in 2024
What I liked: Downloadable mobile applications for Android and iOS phones
What I Didn't Like: Negative reviews about customer support
My Rating: 3/5
Continue reading to find out why I feel that this casino deserves the 3/5 rating.
My Experience - Games Presented Well, But Poor Customer Ratings And Fined For Violations
NorthStar Bets Ontario gave me the impression of a serious casino and sportsbook site. I know that few operators invest in mobile applications nowadays, so finding Android and iOS apps that I could download was a plus. I didn't dwell much on the sportsbook as the scope of my review was limited to the online casino.
The first page I landed on had links to all important sections (the casino, sportsbook, live casino, sports insights and the VIP program). Below these is a search area and filters to help you find specific game types. Tapping on each option instantly displays the results right below, then all you have to do is scroll down to find the game you want to play.
My experience in reviewing online casinos has taught me to look at customer reviews to get feedback from real players. (Casinos cannot be trusted fully, as many prioritize profits over player satisfaction). That is the case for NorthStar Bets Ontario, as some players report having dealt with rude customer support agents. Further digging revealed that NorthStar Bets has previously violated AGCO gambling laws. (Who knows if the owners will violate the rules again?)
What's covered in this review:
Player Beware: NorthStar Bets Fined CA$30,000 By AGCO In 2024
Last Updated: Wed. Jul. 30, 2025
AGCO and iGaming Ontario heavily punish casinos that break gambling rules. NorthStar Bet Ontario was fined CA$30,000 after it was found to be allowing access to players outside Ontario. Tests were conducted in Quebec and New York by The Crown Agency, a third-party agent that found out that NorthStarBet.ca could be accessed in regions outside Ontario[1].
As if being caught in the wrong wasn't enough, AGCO further cited the casino for delays in providing information requested by the regulator. Talk of adding salt to injury! The casino only sent the requested details after threats of "further enforcement action" by AGCO. I think this is a major red flag.
NorthStar Bets Ontario Bonuses
I have to tread carefully when sharing information, but I can say that NorthStar Bets Ontario does offer bonuses. AGCO regulations don't allow me to post the specifics on this page. What I can tell you, is that deposit bonuses and free spins are often available. Open the site, then go to the promotions page for more information. Remember to read the fine print before claiming any bonus.
Games and Software Section - Filters Helped Me Find The Games I Wanted
NorthStar Bet Ontario partners with 7 game studios, including Playtech and Games Global, who jointly contribute 1,632 games to the lobby. I loved that I could check through all game categories before creating a user account, and the site has multiple filters to help me navigate to different categories. Filters are lined up across the top of the games page, with options like Megaways, Buy Feature, All slots, Drop and Wins and jackpots.
I believe the design team deserves praise for coming up with a search option that shows results almost instantly and on the same page (unlike some sites where results load on a new page). However, I think they missed out on adding the option of filtering games by developer.
Jackpots are displayed alongside the growing pot (which changes every few seconds), so you see the potential winnings for each game. Mega Moolah had the biggest pot worth $1.68 million at the time I reviewed the casino, followed by King Millions with $553,219.
Live games are listed showing the minimum/maximum bet limit and the number of participants at each table. For roulette, you can view the last 6 winning numbers. These are only available to registered members in other casinos, but NorthStar Bets Ontario gives them to you even before you register.
Payment Methods - 8 Deposit And Withdrawal Options, I Prefer Interac
8 banking options are supported at NorthStar Bets. My favorite was Interac, which supports instant deposit processing and fast withdrawals. Other great choices include Instadebit, PayPal, eCheck and Visa.
Withdrawals have a 24-hour pending period after which, winnings are processed in 1 to 3 business days. (Hate that I cannot withdraw over the weekend) All deposits and withdrawals are free, but your bank may impose administration fees if you use a payment method that links to a bank.
Deposits and withdrawals are limited to a minimum of CA$20, so I suggest reading my other Ontario online casino reviews if you have a smaller budget. The terms do not mention a specific maximum withdrawal limit, but cashouts above CA$10,000 may require extended processing time. This vague wording in the terms threw me off, as I couldn't tell whether it applies to withdrawals above CA$10,000 in a week or in a month.
Customer Support - Multiple Ways To Contact Support, But Some Agents Are Unprofessional
Communication channels to support agents include instant chat, the phone number +1 855 218 7827, and the email support@northstarbets.ca. The site also has a section for frequently asked questions and solutions, so check there before messaging support.
My experience with support was good. The FAQ section helped me breeze through registration. But some players have reported bad experiences with support agents who spoke to them in unprofessional tones.
Licensing, Security, Responsible Gambling - License Expires in April 2026
Northstar Bets Ontario was granted the AGCO license number OPIG1226485 in 2022 and got lucky to retain it after being slapped with a CA$30,000 fine in 2024. I hope the owners learned a lesson and keep out of trouble if they wish to keep the license after it expires in April 2026.
Responsible gambling tools are readily available on the site. Impulsive gamblers can set deposit and loss limits, take time-outs or self-exclude from the site. In case you need professional help, the site has links to Canadian responsible gambling sites like Connex Ontario, the Responsible Gambling Council of Ontario, and the Centre for Addiction and Mental Health.
Mobile Gaming at NorthStar Bets - I Loved The Android App
NorthStar Bets Ontario provides Android and iOS apps for download. I tested the Android app on my phone (a Samsung Galaxy S24) and loved the experience. This works for any other phone running on Android. The iPhone app must be the same or better.
FAQS
-
How do I know the games are fair and the casino is legit?
This operator is listed with iGaming Ontario and has a 96.4% average payout percentage. -
Is there a NorthStar Bets Casino app for my iPhone?
Yes. You can download an app for your iPhone from the App Store -
How can I tell if I'm playing at a regulated Ontario casino?
Check if the operator is listed on iGaming Ontario. -
Is it really possible to win money from casinos that operate online in Ontario?
Yes, but withdrawals are processed only if you have met all terms and conditions. -
Is the NorthStar Bets Ontario a legit online casino?
Yes, it has a valid license and a mix of good and bad player reviews on gambling forums.
Final Verdict - Games And Apps Are Great, But AGCO Issued Fines In 2024
NorthStar Bets has a great games collection, which is presented well and accessible via mobile apps and the website. Deposits and withdrawals are free and the 8 payment methods are good enough. I like that the casino implemented proper geo-locking on the site and retained its license after being fined, but I hope all unprofessional agents have been fired. Any wrongdoing could mean the license is not renewed after April 2026, so I look forward to seeing how well it conducts itself till then.
Sources
- AGCO fines NorthStar Gaming for geolocation fail - igamingbusiness.com
