Lucky Casino Ontario: Great Games But Few Banking Options
Verdict: SAFE TO PLAY HERE Player Beware ConnexOntario 19+ Only
One of the more recent provincial casinos to catch my eye is Lucky Casino Ontario, which was founded in 2018 but only entered Ontario in 2024. Players have a library of 1,676 games put together by 18 different software developers, including big beasts like Evolution, Games Global, NetEnt, and more. For this review I've looked through those and every other aspect that prospective new players might want to know about.
Here's a quick look at some of the major points of this casino:
What You Need to Know:
- Entered Ontario in January 2024
- Approved by iGaming Ontario/AGCO
- 1,600+ games
- Interac supported
- Sports betting available
What I liked: - Deposits and withdrawals from just $10
What I Didn't Like: - Only three supported payment methods
My Rating: - 3.5 out of 5
Keep reading to fill out the basics above with all the details below.
My Experience - Good Games And Navigation, Small Font
Sometimes, online casinos can be pretty badly designed but I found navigating Lucky Ontario to be relaxing and intuitive. Finding and searching for games was simple, nothing was hidden in a weird place (except the licensing arrangement), and information was presented clearly. Overall, it was no hassle at all to browse around.
At the risk of sounding like an old man I wish the terms and conditions/responsible gambling pages had either a larger font size or a different font. It's not illegible, just a needless strain.
What's covered in this review:
Player Beware: Possible Withdrawal Problems
Last Updated: Tues. Jul. 29, 2025
There are no glaring issues at Ontario's Lucky Casino which is probably in part due to the fact it's only been open since 2024 making it a relatively new site. I did my usual checks though. There are only 2 player reviews listed on Trustpilot and both of which were negative and relating to withdrawal issues[1].
I also checked AskGamblers but didn't find anything for the Ontario site (the international site has some complaints but these have been resolved). The last place I checked was the player reviews from CasinoGuru[2]. Most of the recent reviews were positive, but the ones from a year ago complained about poor customer support and very low game payouts. It might be wise to err on the side of caution and test withdrawals and support here before spending a lot.
Lucky Ontario Casino Bonus
Lucky Ontario does offer a welcome bonus, but I'm afraid I can't give you the lowdown because this counts as advertising and is banned by the AGCO. You'll have to check for yourself to see if the deposit match or free spins promos seem appealing. Just remember to check the fine print.
Games and Developers - 1,675 Games At Lucky Casino Ontario
Eighteen developers is a good number, and there are great studios here including, NetEnt, Play'N Go, Evolution (live specialist), Pragmatic Play, and Games Global. The homepage has Popular, New, Slot, and Table Game Categories, (the top left sidebar and top of the homepage is divided into Casino, Live, and Sports).
Searching is available by the game name. Total games of 1,676 is pretty average, but I'll always take quality over quantity. The live casino has 156 games, more than many Ontario online casinos, with blackjack (58 tables), baccarat (41), roulette (31), and other games including new game shows, craps, and poker. The live games are from numerous developers with Evolution providing the lion's share.
I also like that you can filter games by provider, if you go to the developer page then click your preferred option.
Payment Methods - On The Skinny Side
Interac, Visa, and Mastercard are the only supported banking methods, which surprised me a bit. While these are popular choices it's unusual for an Ontario casino not to support more (such as e-wallets). However, I do like that both the deposit and withdrawal minimum is just $10 (you can technically withdraw less but this incurs a fee, otherwise fees do not apply).
Maximum deposits are $2,500 and withdrawals have a maximum of $5,000 (and can only be made with Interac/Visa). There's also a $100,000 monthly withdrawal limit that may be applied, though progressive jackpot wins are exempted. I'm an old-fashioned sort of player, but even I use PayPal so seeing no e-wallets whatsoever and only cards/Interac does make this a weak spot for Lucky Casino Ontario.
Customer Support - Lack Of Contact E-mail
The first port of call for a problem is the Help Desk. Help articles are divided by category, or you can search directly. There's a pretty good number of articles but if these fail to assist then customer support can be contacted. Unfortunately, at Lucky Ontario this seems to only be via live chat, with neither telephone nor e-mail support apparently available. Yes, it's slower, but I quite like e-mail for matters that are not urgent and it's hardly cutting edge tech so its absence is a bit disappointing.
Licensing, Security, Responsible Gambling - Slight Room For RG Improvement
I'm slightly surprised that Lucky Ontario doesn't present its licensing info at the footer of each page (which is standard operating procedure) but can confirm it's licensed by the Alcohol and Gaming Commission of Ontario (number OPIG1290291). Player info is protected by means of encryption.
When it comes to responsible gambling, the casino provides players with the capacity to set daily/weekly/monthly limits on deposits and losses. These are good but the absence of a session time limit or time reminder is a shame. Players can also self-exclude for a minimum of 6 months, and I can't help but be surprised there's seemingly no cooling off option (effectively, self-exclusion for a shorter period of time). So while the tools are good they could be a little more comprehensive.
There are also external links to third party organisations that can help with problem gambling, such as ConnexOntario, the RGC, and iGaming Ontario's responsible gambling page.
Lucky Ontario On Mobile - Optimised, But No Apps
Give me a big screen on a desk any day, but if you prefer smartphone/tablet gaming Lucky Ontario is optimised to work seamlessly on those devices. However, you won't find iOS or Android apps. Some will find this a downside, although because games are specifically designed now to work on mobile devices it shouldn't be a major drawback.
FAQS
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Can I play free slots in demo mode?
Yes, and this is a great way to try out a slot and find out if it tickles your fancy without risking any cash right away. -
What's the minimum deposit accepted at this online casino?
Minimum deposits start at $10, making this a good choice for bettors who prefer modest stakes. -
What's the legal gambling age in Ontario?
Players in Ontario must be 19 or older in order to legally gamble at online casinos. -
What's the fastest way to cashout my winnings?
Visa and Interac are the two ways to withdraw and have the same time frame. -
Is there a Lucky Ontario app for my iPhone?
No, mobile players can still access the site (which is optimised for mobile devices) but there is no app for iOS (or Android).
Final Verdict - Good Casino, Except The Banking
Lucky Casino Ontario has plenty of things I liked, from the straightforward navigation to a great assortment of developers. Slots are almost always plentiful at online casinos and it's nice to see a sizeable live casino too (and the new sports betting section is an added perk). The responsible gambling tools available are good, but do have a little room for improvement.
The lack of mobile apps is a minor negative, as many casinos don't have these, but there is a bigger drawback. No contact e-mail is poor. I'm exactly the kind of old-fashioned player who might use cards, but just having a couple of those plus Interac without any kind of e-wallet or pre-paid option is well below average. For players, this could stand anywhere between irrelevant and a deal-breaker, depending on personal preference, but as a reviewer it's a significant weak spot.
Sources
- Luckycasino Reviews | Read Customer Service Reviews of luckycasino.ca - trustpilot.com
- Lucky Casino Review - Expert & Player Ratings [2025] - casinoguru-en.com
