Betano Ontario - A Prominent Brand, But Withdrawal Issues Can Arise

Verdict: PLAY WITH CAUTION Player Beware ConnexOntario 19+ Only
Amanda Evans Reviewed by Amanda Evans
Updated: Sun. Jul. 20, 2025 5 Minute Read

Having obtained an AGCO licence in 2022, Betano has established itself as one of the most recognisable brands in the Ontario iGaming market. My first impressions were good enough - its game catalogue is neatly organised and counts more than 3,200 titles from leading providers. However, there is so much more than can lie beneath the surface, so join me as I uncover whether Betano Ontario is worth your time.

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Games are provided by IGT, Playtech, Games Global, and Pragmatic Play

What you need to know:

What I liked: One of the better-organised game lobbies I have come across, with numerous sub-categories available for selection.

What I didn't like: Negative player reviews regarding withdrawals worried me during this review

My rating: 4 out of 5

Keep reading my review to discover Betano Ontario's key features, strengths, and weaknesses.

My Experience: Slot Players Dream, But Average VIP Program

As a slot aficionado myself, I was quite happy to see the quantity and quality of games Betano Casino Ontario offers. With more than 3,200 games being available, easy navigation is of the utmost importance, and that is exactly what I encountered.

I was able to browse games based on certain criteria such as their bonus features, provider, sub-category, theme, collection, and whatnot. There is even a section with 'hot games', where I was able to find games that have paid out the most during the past 24 hours - which, in theory, offer better chances of winning.

On the flip side, the loyalty program at Betano Ontario seems a bit dire, to say the least. There is a 'Hall of Legends' section which states that you can earn coins by playing games and get certain rewards as a result. To me, the available rewards just don't seem worthy of such high requirements.

What's Covered In This Review:

Bonus Games Banking Support Licensing Mobile FAQ Conclusion
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Player Beware: Winnings and Withdrawal Restrictions

Last Updated: Sun. Jul. 20, 2025

By scratching below the surface, I managed to uncover real reviews from registered players at Betano Ontario. Unfortunately, I stumbled across some serious complaints. One of those was linked to a player winning a certain amount in a game, but their funds mysteriously disappeared[1].

If this ever happens to you, I suggest you instantly make a complaint directly to AGCO. Per its 'Internet Gaming Complaints' rules, a player can make a complaint if they think the casino has 'broken the rules'[2].

Betano Ontario Bonus

Betano Ontario does offer bonuses and regular player rewards, but according to the AGCO Marketing and Advertising Rules[3], I am not allowed to specify any bonus details. Here's a little teaser from my side: bonuses do exist, so make sure to check out the official Betano website for more information.

Betano Ontario Games: The Operator's Biggest Strength

I know I mentioned it a couple of times already, but the game library at Betano Casino Ontario is among the best-organised ones I have encountered recently.

You can also browse the 3,200+ games based on their RTP, volatility, and features, which include:

As for the live casino game section, it is what you would expect, with several roulette, blackjack, baccarat, poker, and game shows being available.

A big emphasis is put on Playtech's Pig Champions game. Back in 2024, Playtech and Kaizen Gaming (Betano's owning company) signed a collaboration agreement that included the development of a special game called Pig Champions[4].

To ensure such game diversity, Betano Casino Ontario has partnered with more than 20 game providers, with some of the most notable ones including:

Deposits and Withdrawals At Betano Ontario - Secure Options With Low Minimum Limits

Once logged in, you can easily deposit at Betano by clicking the green 'Deposit' button on the top right-hand corner of the screen.

As for the list of payment methods, it includes all popular ones among Ontario players:

You can deposit as little as $5 and withdraw a minimum of $10, which means you won't need to make too big of a financial commitment to start your real money gameplay at Betano Ontario. Withdrawal times can range, depending on the payment method you choose. For example, Interac E-Transfers can take up to 30 minutes, PayPal withdrawals are done within the day, but withdrawals with the eCashout option sometimes take four days.

betano casino ontario games screenshot
Betano Ontario hosts more than 3,200 games

Customer Support - Instant Assistance and A Comprehensive FAQ Section

One of my very first actions when reviewing Betano was getting in touch with support agents. I used the live chat option, and after asking to speak with a human agent, I was connected and got instant replies, so I can only give the highest remarks for this section.

Before you even use the live chat option, I suggest you check out the Help Centre and its featured FAQ. It is all-encompassing, and it includes answers to common questions regarding bonuses, accounts, payments, etc.

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Licensing, Security and Responsible Gambling - No Legal or Security Concerns

I will never review and recommend online gambling sites in Ontario that are not properly licensed and have robust security mechanisms in place to safeguard players' sensitive data. As such, Betano Ontario is licensed by AGCO, with a licence number OPIG1241376, issued on October 14, 2022.

All data you submit at Betano is encrypted through the AES-256-bit encryption that is used by browsers like Chrome, Firefox, and Opera.

In addition, as the AGCO's Safer Gambling policies[5] require, Betano allows users to utilise several tools:

Betano on Mobile - A Fully Functional iOS and Android App

Betano's website is fully optimised for mobile devices, but for even faster access to all your favourite casino features, I suggest you download the operator's native app for iOS and Android. It is available on the Google Play Store and App Store.

I tested the app and it works flawlessly - both in terms of functionality and design. Button placement is intuitive, and there are no lags to note here.

FAQs

Betano Casino Ontario - Ticking All The Important Boxes

Besides a few minor drawbacks, I enjoyed reviewing Betano Casino Ontario and found it to be a good online casino. Its game library has excellent providers, and the payment methods were ones Ontarians prefer to use. I was not a big fan of the Hall of Legends Loyalty Scheme, but I believe it is a minor flaw.

I've given it a rating of 4 out of 5 and would recommend you try to withdraw a small amount of winnings first before committing to playing for larger sums due to the complaints about withdrawals.
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Sources

  1. Betano Casino Ontario - Player's winnings have been confiscated. - casino.guru
  2. Internet gaming complaints | Alcohol and Gaming Commission of Ontario - agco.ca
  3. Marketing and Advertising | Alcohol and Gaming Commission of Ontario - agco.ca
  4. Playtech Live launches Exclusive Bespoke Game with Kaizen Gaming - Playtech - playtech.com
  5. Safer gambling | Alcohol and Gaming Commission of Ontario - agco.ca
Amanda Evans
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Amanda Evans - Chief Editor

Amanda has been involved with all aspects of the content creation at Top10Casinos.com including research, planning, writing and editing. The dynamic environment has kept her engaged and continually learning which along with 18+ years iGaming experience helped propel her into the Chief Editor role.

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