888 Casino Ontario: Is It a Legit Site or a Risky Bet?

Verdict: SAFE TO PLAY HERE Player Beware ConnexOntario 19+ Only
Amanda Evans Reviewed by Amanda Evans
Updated: Wed. Jul. 16, 2025 4 Minute Read

888 Casino Ontario is a legit online gaming platform and a sister casino to the famous 888 Casino. The casino has a license from Internet Gaming Ontario, which confirms its legitimacy. It also adheres to the regulations of the Alcohol and Gaming Commission Ontario, which oversees all betting and gambling activities in the province.

888 casino ontario logo
Games are primarily provided by NetEnt and Pragmatic Play

It's also worth mentioning that the site undergoes eCOGRA's regular audits to ensure a fair and responsible gambling environment. Despite all these, the online casino receives mixed reviews, with many complaints and regrets.

Founded in 1997, the casino offers over 2,000 titles from top providers, such as Evolution and Pragmatic Play. It is, however, disappointing that I couldn't play demo games before signing up.

Even though 888 Ontario uses an encrypted SSL protocol, I always prefer using a robust password. Thanks to the site's responsible gambling tool, if need be, I can use deposit and self-exclusion limits to keep my spending in control and manage my gambling habits.

Besides, the site has a strict user policy outlining how my data is gathered and stored. The site offers over a dozen withdrawal options, but some players have had a rough time when trying to get their winnings[1].

Although the casino offers a mobile app, it frequently experiences technical issues while playing games. And the mobile browser UI isn't always as fast-loading as advertised. Heads up: the app doesn't have all the games available on the desktop version. Anytime I want to enjoy such titles, I have to switch devices.

My Verdict:

888 Casino Ontario is a licensed site. However, Visa and Apple Pay keep me waiting for my withdrawals for up to 6 days. Quite disappointing.

What's Covered In This Review:

Player Beware: Chronic Cashout Delays Reported by Multiple Players

Last Updated: Wed. Jul. 16, 2025

Even though the 888 Ontario gaming site holds a valid licence, it doesn't seem to fully abide by the guidelines. According to player reviews, the operator has several unresolved user complaints. Players claim that the site offers slow withdrawals, with some, including CAD 1,900, pending for weeks or even months[2].

Players also reported that their accounts were disabled after hitting a big win. This particular player revealed that their account was disabled after winning $10,900[3].

In addition, experts say that 888 Ontario has unfair terms and conditions that allow it to evade payouts. As such, I suggest reading the casino's terms and conditions before using it.

888 Ontario Licensing & Security - Fully Licensed, eCOGRA Approved

VHL Ontario Limited is the gaming operator behind the success of this gaming site licensed under AGCO and iGO oversight. The casino also gets regular testing from the internationally recognized body eCOGRA, which focuses on inspection and certification of casinos.

The 888 Ontario uses encrypted SSL protocols to protect all sensitive data. I liked the fact that the site has partnered with third-party testing agencies that conduct software and random number generator (RNG) audits to ensure players enjoy fair gaming.

2,000+ Games - Enough or Can It Do Better?

With over 2,000 games from 20+ top software providers such as NetEnt, Pragmatic Play, and Evolution, I have enough games to play. I can start spinning the online slots for real money or head straight to the table games section.

Live dealer games offer the most immersive gaming experience with high stakes, live croupiers, live chat with fellow punters, and big wins. Besides games, I can bet on over 29 sports, including hockey, football, and basketball.

Payment Options - Fast Deposits But Slow Withdrawals

Did you know that 888 Casino Ontario has a casino payout percentage of 97.52%? I thought you should be aware because other casinos offer much lower rates! On this site, I can deposit using any of the 6 available banking options: MasterCard, Apple Pay, MuchBetter, Paysafecard, Visa, and Interac.

With minimum deposits start at $10 CAD, I can start playing games with a low budget. It's also worth noting that the casino allows players to withdraw from $5 CAD and as much as $30,000 CAD daily. Apple Pay and Visa process cashouts in less than six days, while Wire Transfer could take 8 days. Interac and MuchBetter are my favorite withdrawal methods because they offer the fastest cashouts - 2 days.

888 casino ontario games screenshot
888 Ontario hosts over 2,000 games

888 Casino Ontario Bonus

888 Casino Ontario has a deposit bonus. However, you may need to visit the casino's official website to check them out. (The Alcohol & Gambling Commission of Ontario prohibits the advertising of casino bonuses on sites like ours.)

Customer Support - Tons of Negative Reviews

Whenever I encounter an issue, the first thing that comes to my mind is the 'Help Centre'. There, I can find a list of FAQs that could help me resolve my issue. If this does not work, I simply open the live chat feature at the bottom of the page to seek help from one of their support agents. Sadly, the live chat feature is only available 12 hours a day.

Besides live chat, I can opt to send an email, which, in most cases, may take longer than expected. Unfortunately, the 888 Ontario does not offer a phone number for instant help. Also, the help team has received tens of negative reviews, with some calling it a disgrace![4]

Responsible Gambling - Set Limits with Tools

After signing up on 888 Ontario, I knew I had to practice responsible gambling. If I want to tame my gambling habits, the site has plenty of problem gambling support I could use. First, I can check out the symptoms of problem gambling, and use on-site tools such as deposit and self-exclusion limits.

Second, I can also find links to support groups and to relevant bodies that can help me overcome problem gambling. Remember, the gambling licensing bodies require all licensed casinos in Ontario to have responsible gambling tools and resources.

Final Opinion - Play Branded Games, But Expect Cashout Delays

As a fully licensed site, 888 Casino Ontario has over 2000 games with some 888-branded titles that suit different types of players. With its several safe and secure banking options, depositing cash is quite easy. However, the withdrawals may take longer than expected. When the site fails to honor withdrawal requests, the first step would be to try to solve the dispute with the casino operator. If this approach fails, I recommend reaching out to the iGO for assistance.

Apparently, the AGCO and iGO haven't fined this casino. But in the UK and the US, there have been T&Cs concerns. However, Canadians living in those regions can still access the site to enjoy its games on their mobile devices.

Sources

  1. Won $156,256.00 on 888 casino and now they ain't wanna pay me, what are my options!? : r/gambling - reddit.com
  2. 888 Casino - Delayed Withdrawal of 1900 CAD - Complaint Unsolved - AskGamblers - askgamblers.com
  3. 888 Casino - Account randomly disabled after winning - Complaint Unsolved - AskGamblers - askgamblers.com
  4. 888casino Reviews | Read Customer Service Reviews of www.888casino.com - trustpilot.com
 Amanda Evans
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Amanda Evans - Chief Editor

Amanda has been involved with all aspects of the content creation at Top10Casinos.com including research, planning, writing and editing. The dynamic environment has kept her engaged and continually learning which along with 18+ years iGaming experience helped propel her into the Chief Editor role.

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