Betty Ontario - Great for Slot Players, But Contradictory Wagering Requirements
Verdict: SAFE TO PLAY HERE Player Beware ConnexOntario 19+ Only
Betty Casino Ontario is one of the province's most popular licensed casinos, drawing nearly 40,000 players by the end of 2024[1]. A slots-only, Ontario-focused online casino, Betty offers a decent welcome bonus, Pragmatic Play Drops & Wins, and 25 progressive jackpot slots.
In this review, I've looked at everything Betty Ontario offers players in 2025 to see if creating an account here is worth it.
To kick things off, here's a quick summary for you.
What You Need To Know
- Fully licensed and regulated (AGCO license no. OPIG1268957)
- Female-centric brand[2]
- Pragmatic Play, GGR, Games Global, and IGT slots
- Interac accepted
- Helpful human support (during my test)
What I liked: Extensive games collection from 36+ AGCO-approved providers.
What I didn't like: False promises of zero playthrough requirements, yet the terms and conditions require players to wager bonus and deposit funds at least once.
My rating: 3.5 out of 5
Betty Ontario seems to be a reputable site with no major scandals or fines to report. Games and promotions also appear sound, but we do advise reading the bonus terms carefully.
For more on Betty Casino Ontario, continue reading my review.
My Experience - Few Payment Options, Deceptive Wagering Claims, But Low Minimums
Upon sign up and logging in to the site, I liked the well-organized games menu and intuitive search tool that made the experience a whole lot better. But, to my disappointment, when going through the terms and conditions, I found that winnings from bonus spins can only be withdrawn after wagering the original deposit at least once, contrary to Betty Ontario's 'zero wagering requirement' promise I received before sign up.
Despite feeling a little deceived, I decided to give the gameplay a try. Again, to my surprise, I only found four deposit options. While I was glad that Interac was among them, I expected more variety given the casino's reputation.
And that's how I ended up giving this casino a 3.5 out of 5 rating. I'll consider adjusting this rating in future, if more payment options are added and the brand is more transparent with its offerings.
Keep reading the rest of my Betty Ontario review to find out more.
What's covered in this review:
Player Beware: Reports of Biased Reviews and Unresponsive Support
Last Updated: Sat. Jul. 26, 2025
Before creating an account and depositing at an online casino, I always make a point to do my homework. While Betty is generally a good place to play, there have been plenty of complaints revolving around fake positive casino reviews[3]. Typically, players say it has deceptive marketing pitches, including zero wagering requirements and 5-minute withdrawals.
Likewise, the Better Business Bureau (BBB) gives Betty's parent company, Betty Gaming CA Ltd., an F rating[4]. That's because the company failed to respond to at least one verified complaint from an Ontario player. While I found the casino's support to be super prompt during my review (as I've documented below), indications of such potential difficulties when resolving disputes are not encouraging.
Betty Ontario Bonus
Like other top Ontario online casinos, Betty Casino Ontario offers a welcome bonus. But that's all I can say about the bonuses at the casino. According to the legal requirements from AGCO, a site like this one cannot provide bonus details.
Games & Software - Massive Library, Many Slots, But No Live Games
When you first visit the casino and tap the 'Games' tab, you'll see all 3,156 games available on the site with no need to create an account. Everything is neatly organized in categories such as Most Popular, New Releases, Exclusive Releases, The Betty Suite, and much more. There's also a dedicated progressive jackpots section, featuring 25 options with many sharing a prize pool fund.
You can also find your favorite titles using the search tool, although it didn't have a 'search by provider' functionality. The good thing is some games categories are based on providers, although not all are listed. Upon logging in, the games lobby was the same, but with an extra 'Surprise Me' category where the casino randomly recommends which game to play. Betty uses 36+ providers, including Pragmatic Play, NetEnt, Games Global, BigTime Gaming, Red Tiger, IGT, and Play'n Go.
I did a search for popular games and was happy to find the latest Games Global release 'Bass Brothers,' as well as popular classics like Joker Fruit Frenzy. I also liked that I could access general game details including RTP, min/max bet, and more from pressing the 'i' button. More thrilling was finding other gaming categories besides slots. While few, there were keno, instant bingo, slingo, and arcade games. No live casino though (but why would I expect that from a slots-focused casino?)
Payment Methods - Limited To 4 For Ontario Players
Clicking Deposit from the Account menu after logging in will take you to the cashier window. Here, you'll see all the payment options available to you, based on where you are, as well as the minimum deposit amount.
For me, it showed me Visa, MasterCard, Interac, and Wire Transfer, a rather disappointing list if you ask me compared to many of the other Ontario online casinos I've reviewed. Deposits are set at $1 minimum per transaction, but no upper limits were specified.
For withdrawals, the options were the same, but you won't see anything pop up if you don't have withdrawable funds. While the minimum withdrawal amount is $1, there's no mention in the T&Cs of a maximum payout limit.
Customer Support - No Bots, Responded Within Seconds
The live chat button at the bottom of every screen opens a pop-up window where you'll enter your name, email, and a brief description of your issue, before being redirected to a real person. I was impressed with how kind and professional the team handled my bonus query. After consulting with them, I didn't have to go back to the T&Cs for more clarification.
Betty Ontario also has more customer support channels. Choose from a Contact Us button, where live chat, an email us (support@betty.ca), and social media links are attached. Then there is the FAQs button, where you'll see a list of common questions related to payments, account, bonuses/promotions, troubleshooting, and responsible gaming. Each answer was very detailed, making it an ideal first-resort for anyone with questions about playing here.
Licensing, Security, Responsible Gambling - Fully Licensed, No Sanctions, Good Range of Tools
Betty Casino Ontario has been running for the last two years, being among the first Ontario-only operators to receive an AGCO license in 2023[5]. To date, no fines have been issued by the regulator. The site also employs digital SSL encryption to keep all personal and financial player data safe. Plus, all Games Global and Quickspin games are ECOGRA-certified, meaning you'll enjoy fair gaming[6].
The casino also has a dedicated responsible gaming page which I went through thoroughly. It has links to ConnexOntario, the Responsible Gambling Council (RCG), The Centre for Addiction and Mental Health (CAMH), as well as to Gamcare's safe gambling self-assessment.
The page also includes general information on problem gambling along with the player protections available to players on the site. These range from deposit, loss, and playtime limits to timeouts (24 hours to 3 months) to self exclusion (6 months to 5 years) to permanently account closure.
In all, I found the casino's responsible gaming tools to be very robust with adequate information on common myths and the telltale signs of problem gambling.
Betty Ontario Mobile - No Android App, Responsive Browser Play
I only found a downloadable iOS app, with the website promising Android players an equivalent soon. I was still able to access the site easily on an Android device and it was very responsive. You can always add the web shortcut to your homescreen for instant access. Of essence is that I did not feel any difference using the mobile and desktop site, which is pretty normal in 2025.
FAQS
-
How old must I be to gamble in Ontario?
You must be 19+ years to play at any casino site or sportsbook under iGaming Ontario. But those 18+ can legally gamble on lottery and bingo games. -
Is it easy to get in touch with customer support?
Yes. Betty Casino Ontario allows you to reach support via 24/7 live chat and email at support@betty.ca. -
What's the fastest way to cashout my winnings?
Using Interac for Ontario players is generally the fastest with 90% of its withdrawals being processed instantly. -
Can I use Paypal at Betty casino?
No. This casino only allows Ontario players to transact using Visa, MasterCard, Wire Transfer, and Interac. -
How do I know the games are fair and the casino is legit?
Sites that adhere to AGCO's gambling regulations are tested regularly and closely monitored to ensure statutory compliance and fair gaming practices.
Final Verdict - Pretty Impressive But Not Quite There Yet
Betty Ontario has pretty much everything an Ontario slots enthusiast, like myself, would want, and that's why I gave it a good rating. The brand has also done well not to breach any iGaming regulations so far. But some things could be better.
The fact that you have to wager your deposit at least once before cashing out, after being promised no wagering requirements, is a bit annoying. And the lack of variety in payment options is another frustration. 4 payment methods is too close to none, if I experience an issue with my Interac withdrawal (although I didn't. It was actually very fast).
The games collection is good, and the welcome bonus is among the more decent ones I've claimed. Overall, Betty Ontario is one of the better online casinos I've played at and it will be interesting to see how it progresses in the future.
Sources
- Betty Pursuing McDonald's-Like Franchise Model - canadiangamingbusiness.com
- Q&A: Women-focused operator Betty marks Ontario expansion with new Toronto offices -- CDC Gaming - cdcgaming.com
- Betty.ca, loved by shills - casinomeister.com
- Betty Gaming CA Ltd | BBB Business Profile | Better Business Bureau - bbb.org
- Operators | iGaming Ontario - igamingontario.ca
- Game Testing & Certification Services | eCOGRA - ecogra.org
