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Luxury Casino

2024 Luxury Casino Review

Does not accept players from United States

Luxury is a popular high roller casino that forms part of the renowned Casino Rewards Group, Catering to VIP and high stakes players, it's eCOGRA certified and licensed in several jurisdictions to provide a safe, fair, and secure gaming environment. In this Luxury Casino review, we will evaluate the game selection, mobile compatibility, terms and conditions, promotions and bonuses, security measures, customer support, banking options, loyalty program, software providers, and more to ensure you have everything you need to make an educated decision before signing up for a new real money account in 2024.

Sign-Up Offer 100% Match Bonus Up to $1000
Pros and Cons
  • Member of the Casino Rewards Group
  • Tested for Fairness by eCOGRA
  • Over 850 Games
  • Fast Cashouts
  • Country Restrictions
  • 48-Hour Pending Period
  • Member of the Casino Rewards Group with over 15 million customers worldwide
  • Claim up to $1,000 in welcome bonuses across your first 5 deposits with no bonus codes needed
Top Software: Microgaming
Top Payment Methods:
Visa Mastercard Neteller
How we rated Luxury Casino
  • Bonus (3.5)
  • Games (4)
  • Software (3.5)
  • Banking (4)
  • Fair Play (4.5)
  • Support (4)
  • Name: Luxury Casino
  • Launched: 2001
  • Licenses: Kahnawake
  • Live chat: Yes
  • Minimum Deposit: $10
  • Withdrawal: $50
  • Email: [email protected]
  • Payout Rate: 96.49%
  • Sofware(s): Microgaming
  • Payment Options: Visa Mastercard Neteller Paypal Skrill Interac Echeck Neosurf Paysafecard Visa Electron Wire Transfer Maestro POLi Abaqoos eKonto Entropay EUteller EWIRE EZIPay Giropay iDeal iDebit Instant Banking By Citadel Kalibra Card Moneta MULTIBANCO Postepay Przelewy24 SOFORT Banking Ticket Premium Trustly UseMyServices Wirecard
More Information on Luxury Casino
Luxury Casino website screenshot Luxury Casino software screenshot Luxury Casino cashier screenshot
Written by James Donnelly 22 minute read

Luxury Casino has been providing its products and services since 2000 and is immensely popular around the world, especially in countries like Canada, New Zealand, Europe, and the United Kingdom. Licensed and regulated by the MGA, UKGC, KGC, and AGCO, Luxury is owned and operated by the Casino Rewards Group and is regularly tested for fairness by eCOGRA. Players can explore over 850 games from leading software providers, such as Evolution and Games Global. This makes it one of the top international online casinos in 2024.

You will benefit from a wide variety of trusted and reliable payment methods for all your deposit and withdrawal needs in several currencies, including USD, CAD, NZD, and EUR, among others. There's also a 24/7 customer support team via email and live chat along with robust security measures, mobile compatibility, and generous promotions and bonuses for both new and existing players. What's even more impressive is the multi-tiered loyalty program where you can unlock loads of additional perks and benefits to further enrich your experience online. Read our Luxury Casino review to find out more!

Fair Gaming Guaranteed eCOGRA Certified
Luxury Casino is one of the best eCOGRA approved sites online, and is regularly audited to verify payout percentages and to ensure fairness of all games.
Over $1 Million Won on Major Millions With a $50 Birthday Bonus
A.F claimed $1,009,402.70 while playing the Major Millions 5 Reel progressive jackpot slot at Luxury Casino with a $50 birthday bonus on his iPhone.
Over 850 Games New Titles Every Week
Luxury comes equipped with over 850 games from Evolution and Games Global, giving you access to slots, progressive jackpots, vidoe poker, table games, card games, specialty games, and live dealer titles.
Luxury Casino Bonus

Luxury Casino Sign Up Bonus, Ongoing Promotions, and More

If you are searching for one of the biggest welcome packages in the online gaming industry to greatly increase your chances of winning with a bigger bankroll, you'll struggle to beat the sign up offer at Luxury Casino. While reviewing the welcome package, we uncovered that players can claim up to $1,000 in welcome bonuses spread across the first 5 deposits of $10.00 or more. This is ideal for high stakes players who want a big bankroll before placing real money bets.

In addition, you can look forward to weekly and monthly reload promotions with free spins, cashback deals when experiencing a bad run at the casino, and phenomenal loyalty rewards thanks to a 6-tier loyalty program. The first and second deposit bonuses will need to be wagered 200 times to meet wagering requirements, while all other bonuses only need to be wagered 30 times. If you want to learn more about the promotions and bonuses, make sure to visit our Luxury Casino bonus page.

Ongoing Promotions for Existing Players

During our in-depth review, we noticed that the Casino Luxury website doesn't contain any information about other promotional offers, such as reload bonuses, cashback deals, or Casino Rewards no deposit bonuses. However, once you claimed the welcome package, you'll become an existing player. When this happens, you'll receive weekly emails containing some of the most incredible ongoing promotions in the industry to ensure you keep coming back for more.

While you won't find a Luxury no deposit bonus, you can still look forward to cashback promotions and reload deals. If you ever experience a bad run at the casino, you can claim between 10% and 50% back on your losses, depending on your Status Level within the loyalty program. Furthermore, you'll receive a wide variety of reload promotions based on your playing preferences. A typical reload promotion will include a 25% match up to $200 for a small deposit of only $20. You might even receive Luxury free spins to make the deal more attractive.

Casino Rewards Loyalty Program

Apart from claiming generous promotions and bonuses as both a new and existing player, you'll have benefit from a 6-tier loyalty program. Once you register a new account, you'll automatically become part of the Casino Rewards loyalty program. The loyalty program comes equipped with 6 Status Levels, including Green, Bronze, Silver, Gold, Platinum, and Diamond. You will start earning VIP Points for every real money wager where you can earn 1 VIP Point for every $10.00 wagered, depending on the type of game you are playing.

Once you've accumulated 50 VIP Points, you'll receive 1 Status Point. This will be used to unlock higher Status Levels. For instance, you'll need 1 Status Point to unlock the Bronze tier, while the Diamond tier will require 401 Status Points. Each tier will unlock additional perks and benefits to further enhance your gaming experience. You can also use your accumulated VIP Points to redeem bonus credits. You'll need at least 1,000 VIP Points to exchange them for bonus credits at Luxury online casino.

When it comes to the perks and benefits you can unlock through the loyalty program, you'll be pleased to know that you can look forward to top no deposit free spins bonuses, birthday bonuses, dedicated account managers, early access to the newest game releases, tailor-made promotional offers, free tickets into exclusive draws like the VIP Lucky Jackpot Draw and the Time of Your Life Sweepstakes Draw, faster withdrawals, higher deposit limits, and so much more.

Promotions & Bonuses for Everyone

Luxury caters to newcomers and existing players with some of the best promotions and bonuses in the industry. You can get started with a multi-tiered welcome package before claiming reload promotions and cashback rewards. You can also look forward to excellent perks and benefits thanks to the six-tiered loyalty program to further enrich your experience online. There's something for everyone at Luxury Casino, especially when it comes to promotional offers on desktop and mobile.

Luxury Bonus Section FAQ

  • What is the minimum deposit to qualify for the sign up bonus? To qualify for the sign up bonus, you will need to make a minimum deposit of $10. This is applicable on your first 5 deposits to take advantage of the full welcome package. Does Luxury offer a no deposit bonus for new players? Unfortunately not. During our review, we did not find a no deposit bonus for newly registered players. You will need to make a real money deposit before you can claim bonuses and play games. Does the sign up bonus include free spins? No. The welcome package comes equipped with 5 match deposit bonuses, but does not include any additional free spins. You can claim free spins through the loyalty program or through ongoing promotions as an existing player.

Top 10 Verdict on the Bonuses at Luxury

Luxury Casino caters to everyone when it comes to promotions and bonuses. You will benefit from a multi-tiered welcome package, reload promotions, cashback bonuses, and loyalty rewards. Unfortunately, there are no free spins or no deposit bonuses, and the lack of information about ongoing promotions on the website is disappointing. However, you'll receive loads of emails with tailor-made promotions to make up for this. Overall, we believe the bonus section is great for all types of players, but make sure to remember about the high 200x wagering requirements on your first and second deposit bonuses.

3.5 / 5
Luxury Casino Terms

Important Terms and Conditions at Luxury Online Casino

It should come as no surprise that Luxury Casino has strict terms and conditions that you'll need to adhere to at all times, especially if you want to keep your winnings and make a withdrawal. Before registering a new account, we at Top 10 recommend reading through the fine print. If you interested in claiming promotions and bonuses, we included some of the most important terms and conditions below to keep in mind while wagering your bonus in 2024.

  • Bet Restrictions: Luxury Casino reserves the right to withhold any withdrawals and/or confiscate all winnings for irregular play. Once you claim a bonus, you will not be allowed to wager over 25% of the bonus value until its transferred to your cash balance. You also won't be allowed to use the double-up feature, place even money bets on roulette, sic bo, or craps, or use the autoplay feature.
  • Game Contributions: Different games played may contribute a different percentage of the play-through (up to 100%) towards the required play-through. Once a bonus is allocated to your account, you will need to play games to meet the playthrough requirements. Parlour games, online slots, and live dealer games like Deal or No Deal and Lightning Dice will count 100% towards your playthrough requirements. All other games will contribute 50% of less, making it difficult to clear the playthrough requirements.
Luxury Casino games and software

Luxury Casino Software Providers & Game Selection

Players will be thrilled to learn that Luxury impresses with over 850 games from world-class software providers. The live dealer platform is powered by Evolution Gaming, while traditional games are supplied by Games Global in partnership with independent software developers, such as Sling Shot Studios, Alchemy Gaming, Stormcraft Studios, All41 Studios, Fortune Factory Studios, Gameburger Studios, Neon Valley Studios, Pear Fiction Studios, Pulse 8 Studios, Switch Studios, and Triple Edge Studios, among others.

This gives you access to video poker, progressive jackpots, specialty games like keno, bingo, and scratchcards, table games, card games, and plenty of online slots. You can play most of these games for free in demo mode with demo credits to familiarize yourself with the payouts, game rules, and structures before playing for real money. Unfortunately, you will not find a sportsbetting section or tournament section, but you can easily navigate the game selection with innovative filters and a search bar.

Play the Exclusive Casino Rewards Midnight Assassin Online Slot

Following their hugely successful online slot Assassin Moon, the software developer Triple Edge Studios are back again with their exclusive Casino Rewards Midnight Assassin slot with the backing from Games Global. With an interesting spy theme, the online slot is portrayed across 5 reels, 3 rows, and 25 paylines. The action unfolds in Monaco, where you can use a wide variety of bonus features to help you kill, including a Win Booster feature, a free spins feature, a HyperHold feature, stacked wild symbols, and a top prize worth 5,000x your stake. The bet limits range from $0.10 to $20.00 a spin and the slot offers an attractive RTP of 96.08%.

Jackpots at Luxury

There are loads of games that will give you the opportunity to win fixed jackpots to significantly boost your bankroll. However, if you want to win a life-changing sum of money, we highly recommend the progressive jackpot section. You can easily navigate to the progressive jackpot games as this is located at the top of the game library. Once accessed, you will find 9 progressive jackpot titles, including Treasure Quest, Cash Splash, Casino Rewards 20 Year Celebration, Immortal Romance Mega Moolah, Atlantean Treasures, Treasure Nile, Mega Moolah, and the exclusive Mega Vault Millionaire.

Best Games from Games Global

Formerly known as Microgaming, Games Global is considered the undisputed champion when it comes to online gaming entertainment. Its progressive jackpot network is the biggest in the world, paying out more than $1.3 billion over the years, and delivers some of the most sought-after titles in the industry. You can play slots for free as well as other titles before playing for real money. You'll benefit from huge payouts, generous bonus features, unique game structures, and a wide variety of bet limits. Below, we included our top 5 games from Games Global worth checking out in 2024.

  • Mega Moolah
  • Atlantic City Blackjack
  • Thunderstruck II
  • Roulette Royale
  • High Limit Baccarat

Live Dealer Games

If you want to avoid the Random Numbers Generator (RNG) determining the results for each wager, we recommend visiting the Live Dealer section. You can easily visit the live dealer section in the games lobby as it has its own dedicated section. Once selected, you will find several game categories, including Live Blackjack, Live Baccarat, Live Roulette, and Live Game Shows. These games are streamed in full HD quality and give you the ability to interact with other players and live dealers in real-time. Below, we'll take a closer look at each game category you can explore in 2024.

Live Baccarat: Our review readers will find a handful of live baccarat titles on both desktop and mobile devices, including No Commission Baccarat and Speed Baccarat. Each of these titles offer loads of bet limits to suit all types of players.

Live Blackjack: The reviewed gambling site comes equipped with a fantastic selection of live blackjack titles, such as Infinite Blackjack, VIP Blackjack and Live Blackjack. You will also find a diverse selection of bet limits to suit all pocket sizes.

Live Roulette: If you want to enjoy live roulette on desktop or mobile, you'll be pleased to know that this online casino offers Live Double Ball Roulette, Live French Roulette, Live American Roulette and Live European Roulette. There's also plenty of bet options to accommodate a wider audience.

Other Table Games: Apart from the usual live dealer titles, this gambling site also provides other live dealer games on desktop and mobile, including Monopoly Live, Dream Catcher, Casino Hold'em, Texas Hold'em, and Three Card Poker to mention but a few.

Luxury Game Section FAQ

  • Can I play games on desktop and mobile? Yes. You will find the same selection of games on both desktop and mobile devices for added convenience. All games load instantly and are extremely reliable on both platforms. When are new games added at Luxury Casino? New games are usually added every month, depending on the software providers who develop the games. What type of games can I play? You can explore a wide variety of different game genres, including online slots, blackjack, baccarat, roulette, video poker, bingo, keno, specialty games, and live dealer titles.

Top 10 Verdict on the Game Selection

The game selection at Luxury Casino is outstanding. While we would have liked to see more software providers, the 850+ games from Games Global and Evolution is more than enough to keep you glued to your screen for hours on end. You can explore live dealer games, online slots, exclusive titles from Casino Rewards, table games, card games, video poker, progressive jackpot titles, and specialty games on desktop and mobile. All games load almost instantly, and are very reliable.

4 / 5
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Luxury Casino Mobile

Luxury Casino on Desktop and Mobile: Compatibility & Usability

Luxury provides an instant-play gaming experience which means there is no need to download any additional software on your desktop computer or handheld device. You simply need to visit the official website through a web browser to access the casino. Once registered, you will find an attractive and easy-to-use interface, complete with various categories, filters, and a search bar. The website is very responsive, reliable, and easy on the eyes. Games load instantly, and navigation is a breeze.

While you won't find a Luxury mobile app for Android and iOS devices, the online casino does offer a mobile version that you can access through your mobile web browser. Similar to the desktop version, it comes with easy navigation and is extremely reliable. You can sign up for a new account, make online transactions, claim promotions and bonuses, contact support, and manage your account while on the move. It's compatible with most handheld devices, including smartphones and tablets.

Feature Luxury Casino App HTML5 Yes Overall Navigation Good Games Navigation Excellent Dedicated App No

Questions and Answer on Compatibility & Usability

  • Can I play all games on my mobile device? Yes. Just like the desktop version, you will have access to all the same games while playing on your mobile device. Do I need to download software to access the casino? No. While this was previously required, Luxury now offers an instant-play version that you can access on a web browser without downloading any additional software. Is navigation easy and convenient? Yes. During our review, we were impressed with how easy it was to find a specific game or promotion thanks to the addition of filters and a handy search function.

Top 10 Verdict on Compatibility and Usability

During our comprehensive review, we were more than satisfied with the compatibility on desktop and mobile, as well as the usability of the interface. While the software does look outdated and could use a revamp, navigation was a breeze and finding a specific game or promotion was effortless. The software is reliable, loading times are fast, and everything is neatly presented to enhance your gaming experience.

Luxury Casino banking

Banking Methods and Payment Efficiency at Luxury

Enjoy instant deposits and lightning-fast withdrawals at Luxury Casino while using a multitude of safe and reliable banking solutions on both desktop and mobile devices. You can choose between prepaid cards, e-wallets, mobile payment methods, bank transfers, credit/debit cards, and more. You'll also have the freedom to choose your preferred currency, including CAD, USD, NZD, GBP, and EUR to mention but a few. Let's take a look at how you can easily make a deposit and withdraw on your account in 2024 below.

Cryptocurrency Withdrawals Added in July 2024

Luxury casino has added cryptocurrency withdrawals for all their players. This means you now have additional choices when it comes to cashing out your winnings. Players can choose from Bitcoin, Ethereum, or Tether. The brand manager has confirmed that these are only available as withdrawal methods at present but should they be added as a deposit option, we will be sure to let you know.

How to Make a Deposit

To claim the $1,000 in welcome bonuses, you will need to make a real money deposit after signing up for a new account. Below, we included a step-by-step guide that will help you add funds to your account in seconds.

    • Step 1: Look for the blue 'Deposit' icon When you've landed on the homepage, look for the blue 'Deposit' icon in the top right-hand corner, or click on the 'Bank' icon at the bottom of the interface to access the cashier section.
    • Step 2: Choose Your Preferred Method The banking section will take a few seconds to load before you'll be presented with a long list of available deposit options in your country. Simply select your preferred method from the list provided.
    • Step 3: Enter Your Deposit Amount Once you've selected your preferred payment method, you will need to decide how much you want to deposit in your account. You can either select from the predetermined deposit amounts or enter your own amount.
    • Step 4: Register your Deposit Method Once you've decided on your deposit amount, you will need to register your payment method on the site, or you'll be redirected to the official payment method website to link your deposit method to the casino.
    • Step 5: Click on 'Deposit' Once your payment method is registered, you can click on the blue 'Deposit' icon to transfer your funds to your casino account. Your funds will reflect instantly along with any available bonuses.

How to Make a Withdraw

Once you've transferred your bonus balance to your cash balance by completing the playthrough requirements, you'll have the freedom to withdraw your winnings on desktop or mobile devices. Below, we provided a step-by-step guide to easily cashout your winnings in 2024.

    • Step 1: Search for the 'Bank' icon When you are on the homepage, search for the 'Bank' icon at the bottom of the interface, or select the blue 'Deposit' icon in the top right-hand corner.
    • Step 2: Switch to 'Withdraw' Once you've launched the banking section, you will need to select 'Withdraw' at the top of the cashier section, located next to 'Deposit'.
    • Step 3: Enter Your Withdraw Amount You will receive a balance summary and the ability to enter the amount you wish to withdraw from your account.
    • Step 4: Choose your Withdraw Method Once you've entered the withdraw amount, you will need to select your withdraw method. The casino will always try to pay back to your method of deposit. However, if this is not possible, you'll need to select an alternative option.
    • Step 5: Wait for your Winnings Once your withdraw is requested, you will need to practice patience as your winnings will be placed in a 48-hour pending period. This is the best time to verify your account by supplying certain documents.

Transparency at Luxury

To start playing at Luxury Casino for real money, you will need to make a minimum deposit of $10 on your account. This will also allow you to start claiming the welcome package. When it comes to cashing in your winnings, you will need to ensure your cash balance stands on $50 or more to successfully request a withdrawal. There are no additional fees or charges when making online transactions, and all deposits are instant, while withdrawals can take up to 72 hours to reach your account once the pending period has elapsed.

Luxury Banking Methods and Payment Efficiency FAQ

  • What is the maximum withdrawal amount at Luxury? The maximum you can withdraw at this online casino is $4,000 per week. Any remaining funds over $4,000 will be paid to you the following week. Are there any conversion fees when withdrawing in a different currency? Yes. If you decide to withdraw in another currency, you will face a 2.5% currency conversation fee along with the average daily interbank market. What is the Know your Customer (KYI) process? To verify your account, you will need to adhere to the KYI process. This involves sending documents to verify the details registered on your account. This includes a copy of your ID and a copy of your most recent Utility Bill, among others.

Top 10 Verdict on Banking Methods and Payment Efficiency

Luxury offers a fantastic selection of deposit and withdraw methods on both desktop and mobile devices. Deposits are always instant, while withdrawals are paid within 72 hours, depending on your preferred payment method. The biggest downside is the 48-hour pending period on withdrawals. However, you'll still receive your winnings in a timely manner once you verified your account, and there's loads of options at your fingertips for added convenience.

4 / 5

How to Register

When you are ready to sign up for a new real money account in 2024, you'll be pleased to know that signing up for a new account can be achieved in less than 2 minutes. Below, we included a step-by-step guide to easily register a new account on desktop or mobile devices at Luxury online casino.

  • Step 1: Visit the Casino Website Simply click on the 'Play Here' button at the top or bottom of this Top 10 review to visit the official Luxury Casino website.
  • Step 2: Click on 'Play Now!' Once you land on the homepage, look for the 'Play Now!' icon at the top of the page to begin the registration process.
  • Step 3: Provide your Personal Details When Account registration is activated, you will need to provide your first name, last name, and email address before selecting 'Next'. You will then need to provide your DOB and Gender before creating your password. The registration form will also require your home address, country, province, currency, phone number, and occupation.
  • Step 4: Confirm your Age & Activate Bonuses Once you've provided all your personal information, you can opt in for the sign up bonus and ongoing promotions and tick the box to confirm that you are of legal age and that you accept the terms and conditions.
  • Step 5: Copy Username & Password After opting in for bonuses and accepting the terms and conditions, you will be welcomed to the casino. You will also receive your unique username and password that you can save for future logins.
  • Step 6: Login and Visit the Cashier Section Once you've selected 'Play Now', you will be provided with an introduction video. You will find a blue 'Deposit' icon in the top right-hand corner which will direct you to the cashier section where you can make your first real money deposit.

Fair Play, Responsibility, and Security

Luxury is fair, reliable, and one of the safest and most secure online casinos in the industry. During our in-depth review, we were amazed by the number of licensing authorities, robust security measures, and responsible gambling policies embedded within the site. Below, we provided information about the responsible gambling policy, licensing information, and how complaints are dealt with at Luxury in 2024.

Play Responsibly

Luxury takes responsible gambling very seriously. You can avoid a gambling problem thanks to several features and services, such as taking a self-assessment test, taking cooling off periods from 24 hours to 6 months, and taking a self-exclusion period of 6 months. You can also set deposit limits on a daily, weekly, and monthly basis, and find useful contact details for multiple organizations across the globe, including Gamblers Anonymous. You'll also be satisfied with the fact that this gambling site prevents underage gambling.

Licensing Information

Luxury is licensed and regulated in four jurisdictions, including the AGCO, MGA, UKGC, and KGC. This caters to players in Canada, Ontario, the United Kingdom, New Zealand, and Europe. Fair gaming is also guaranteed as the site is frequently tested by eCOGRA. You can even evaluate the payout percentages for each month where the casino consistently delivers an average payout rate of 97%. Furthermore, you can rest assured that your personal and financial details are protected at all times as Luxury uses the most advanced SSL encryption technology.

Complaints Reviewed

While reviewing the site, we searched the web to see if there were any player complaints, and how efficiently the casino deals with these complaints. We evaluated the response times, and narrowed down the most common complaints from several reputable websites. Below, you can review our findings on sites like Trustpilot, AskGamblers, and Latest Casino Bonuses (LCB).

Site Ranking on Site # of Reviews # of Negative Reviews/Complaints Summary of Complaints Trust Pilot 4.3 2,951 417 (275 Resolved) Players complain about not winning and long withdrawal times AskGamblers 6.5 31 8 (7 Resolved) Not enough games and pending period Casinomeister 7.1 17 5 (5 Resolved) Payout speed and withdrawal limits

Luxury Fair Play, Responsibility, and Security FAQ

  • How often is Luxury audited? The online casino is audited every month to ensure fairness on all games by eCOGRA. How do I set deposit limits? If you would like to set daily, weekly, or monthly deposit limits, you simply need to contact support via email or live chat. How can I review the payout percentage? Those who would like to review the average payout percentage can do so by clicking on the eCOGRA icon at the bottom of the homepage.

Top 10 Verdict on Fair Play, Responsibility, and Security

Luxury is part of the prestigious Casino Rewards Group, regarded as one of the top online platforms in the industry. The online casino is regularly tested for fairness by eCOGRA, and offers a wide range of tools and services when it comes to responsible gambling. You will also find robust security measures to protect your personal and financial information. This makes it an excellent site if you want a safe, reliable, and secure gaming experience in 2024.

4.5 / 5

Customer Support Reviewed

You will never be left in the dark when you have a query or request at Luxury. The gambling site comes fitted with a customer service center that is available 24 hours a day and 7 days a week through multiple contact channels, including email and live chat. You will also find a comprehensive FAQ section where you can browse through the most common questions and answers. Furthermore, support is available in several languages, including German, French, English and more.

Type Details Response Times Live Chat Chat box on website 24/7, 2 min response time Phone Not available Not available Email Contact on website 24/7, 48 hour response time

Luxury Customer Support FAQ

  • What is the fastest way to resolve my query? If you want the quickest turnaround time on your query or request, we highly recommend suing live chat. Response times are within 2 minutes as opposed to waiting up to 48 hours with emails. Can I contact support on my mobile device? Yes you can. When you are not at home, you can get in touch with a support representative via live chat and email from your handheld device. Is telephone support available? Unfortunately not. This was previously offered, but was removed over the years. You can still contact support on email and live chat.

Top 10 Verdict on Customer Support

The customer support center at Luxury offers professional and friendly service where agents are always willing to help. Every contact person we interacted with was knowledgeable and quick with their responses. Even though you won't find a toll free number, you can still resolve any query or request via live chat or email 24 hours a day and 7 days a week. Therefore, we believe the support section is great as it offers everything you need.

Other Member Casinos

Once you've claimed the welcome package at Luxury, you'll be pleased to know that you can also claim other sign up bonuses within the Casino Rewards Group. In addition, you can transfer your loyalty progress across all member casinos as an added benefit. There's a gambling site for every type of player out there. Below, we included our favourites that are well worth your time and money in 2024.

What Can Be Improved?

After reviewing Luxury Casino, we found that there are several areas that could be improved. The gambling site needs to update the software to provide a more modern user interface for online players. We also believe that more software developers can be added to further extend the selection of games. Lastly, we think the 48-hour pending period on withdrawals need to be removed to make the cashout process simpler for players which will also make withdrawals much faster.

Our Verdict of Luxury Casino

Top 10 Casino Recommendations

Luxury is an incredible high roller online casino, delivering generous promotions and bonuses for both new and existing players. The gambling site offers over 850 games from world-class software providers, and comes equipped with an assortment of safe and trusted banking methods. As part of the Casino Rewards Group, you'll also have the opportunity to unlock loads of additional perks and benefits. The high wagering requirements and 48-hour pending period is disappointing, but we feel that it's still a great destination if you want to play some of the best games in a safe, fair, and secure environment.

Top Reasons for our Recommendation
  • Over 850+ Online Games
  • eCOGRA and TST Certified
  • Fast Withdrawals
  • Six-Tiered Loyalty Program
Sign-Up Offer 100% Match Bonus + Up to $1000 Play Here
 James Donnelly
Written by
James Donnelly - Content Writer

James has been a part of Top10Casinos.com for almost 4 years and in that time, he has written a large number of informative articles for our readers. James's keen sense of audience and unwavering dedication make him an invaluable asset for creating honest and informative casino and game reviews, articles and blog posts for our readers.

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