Sun Palace Casino Review

No Deposit Codes, Free Spins Bonus & More

Sun Palace Casino has a reputation of being one of the more experienced online casinos out there today. They boast a remarkable games library with more than 200 diverse games, which is quite impressive and we'll dive into that later in this review. In addition to that, Sun Palace Casino is quite generous when it comes to bonus rewards. Some of their bonus rewards include: no deposit free spins rewards, deposit bonus free cash, various match and deposit bonus rewards and loads more which we'll explain in detail in the first section of this review.

Furthermore, upon our review, we learned that the team at SunPalace takes security and customer service seriously, obviously, they recognize that those are very important features in the online casino business. Here, where we review all of the top online casinos, we pay special attention to all the most important features of online casinos and we make sure to review them carefully. This way, we make the final decision on whether or not to recommend a certain online casino. We review the mobile-friendliness, different payment methods, security, game selection, no deposit free spins bonus selection and everything else that is important for an online casino player, and we rate the scores in the final part of the review. This is exactly what we did with Sun Palace Casino.

But, all in due time so, without any further delay, let's get this review started as we speak about bonus rewards and promotions first!

Most Memorable Moments at Sun Palace

Sun Palace Casino Sign-Up Bonus And Promos

Bonus rewards and promotions are a key tool when it comes to keeping your current players happy and attracting new ones. There are various rewarding bonus offers that online casinos include, for instance, the no deposit free spins bonus is meant to attract new players by giving them a chance to try their games for free by providing free spins for the slots games. At the time of writing this review and upon doing a review on the bonus code rewards and promos segment at Sun Palace Casino, we've noted that the bonus rewards options are plenty. As such, we've dedicated the following text of our review especially for that. However, it has to be noted that Sun Palace Casino is more favorable towards US players when it comes to bonus rewards since players from Europe, Asia, and Australia require a double wager. This is something that we'll explain broadly in a different part of this review.

No Deposit Bonus/Free Spins Bonus

Like we've briefly explained it in the previous part of this review, the no deposit bonus is a chance for new players to try out some of the games at the online casino for free by using free spins. The no deposit bonus does not require you to make a deposit, hence the name - no deposit bonus, all you got to do is signup and register at the casino. SunPalace include a no deposit bonus in two ways.

Namely, upon our review, we learned that the first no deposit bonus is 20 free spins and the second variation of the no deposit bonus is $20 free cash. You can choose which no deposit bonus variation to activate by adding the bonus code which is provided at the Sun Palace Casino website, under the Bonus & Promotions tab. Making the most out of a no deposit bonus and the free spins will give you a better idea of how the casino works and whether or not you'd want to be a part of it. Using the no deposit free spins, you can try out the slots, and the free cash no deposit will allow you to try the other table games.

Cashback Bonus

The cashback bonus is another popular bonus that casinos include in their offers. Basically, the cashback bonus gives you back a part of your wager, in some cases when you make a deposit, or in others, it might activate when you're on a losing spree. During our review, we found that Sun Palace has a special offer called "Monday Cash Back Privilege" where players get 20% Cash Back on Tuesdays for all of the deposits made on Monday.

High Roller Bonus

High Roller Bonus, or also known as a VIP bonus can come in different shapes and sizes. VIP members enjoy benefits that regular players don't, such as a better match bonus, increased cashback, additional free spins or higher withdrawal limits. We did a review on it, and found that at SunPalace there are 5 levels you can achieve, which include: Regular, Silver, Gold, Platinum and Diamond. The higher your level is, the more bonus benefits you'll enjoy.

Weekly Reload Bonus

The Weekly Reload bonus is a type of bonus that occurs at a given day of the week, often there is a special day for each bonus. For instance, there are days where you can get a better cashback, or extra free spins and so on. They include a special weekly reload bonus of $100 cash as part of a giveaway.

Key Terms & Conditions To Review At Sun Palace Casino

The Terms & Conditions segment is a thing that gets overlooked very often, but we here at Top 10 Casinos take it very seriously, that is why we've added this to our review. Namely, we went and did a review on the T&C, highlighting some of the key points that you should keep an eye for and added them in the following part of this review.

• Wagering Requirements: Players from EUROPE: All Bonuses and Promotions require double wagering play through prior to cashing out or processing any withdrawal request. Any winnings that do not comply with the required doubled playthrough for any given bonus, will be void. Like we mentioned in this review a while before, Sun Palace Casino is more favorable to US players when it comes to bonus rewards and wagering requirements. Having that in mind, if you're a non-US player and are located in Europe, Asia or Australia you're going to follow the rule that places double wagering requirements to European players.
• Account Closure: Sun Palace Casino reserves the right to terminate the Player's membership, at any time and for any reason, at its sole discretion, and in particular in case of any activity that may harm Sun Palace Casino and/or its members including, but not limited to, fraud, abuse of bonuses and other promotions, frivolous and unsubstantiated claims, and misuse of the Sun Palace Casino software. Upon termination by the Player or Sun Palace Casino as above, Sun Palace Casino shall refund the Player any funds, which may be in the Player's account over and above any amount, which may be owing to Sun Palace Casino (if any). In any case, refund shall not exceed the initial Deposit made by the Player. Upon our review of the account closure clauses, we realized that Palace Sun Casino has ultimate power and sole discretion to close down accounts. Of course, they say that they'll review and if they decide that a player is doing ANY HARM - they might close down their account. Considering that the phrase ANY HARM can be interpreted in different ways, we'll just have to conclude that this is a very big power to be given to a casino, so it is best that you make sure that you aren't violating any of the T&C, and review them carefully. Of course, the casino claims that they'll refund, but just to be sure, we recommend making cash outs regularly.

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Casino Games & Software Providers Available

Now that we've got those boring rules out of the way, it's time for things to get fun in this review! This is the part where we review the games at SunPalace Casino. As previously mentioned in this review, the games content at Casino Sun Palace consists of more than 200 games. In the following text of this review we'll go one category at a time and she which are the most popular titles. Let's have a look, shall we ?

Slot Games

Upon our review of the slots, we learned that they are the backbone of games content at Sun Palace as they are the category that includes the most titles, 124 to be exact. In addition to that, the slots catalog at Sun Palace Casino is quite diverse which means it offers something for everyone. It ranges from 3-Reel, 5-Reel and 6-Reel slot games. These games include in-game bonus rewards such as wilds, free spins, or floating symbols. Some of the most popular slots titles include: Ghost Ship, Builder Beaver, Lion's Lair and many more.

Blackjack Games

When it comes to Blackjack Games, the choices here are slim. Upon doing our review, we've managed to find out that table games are scarce even if they offer a couple of variations of Blackjack, which include: European Blackjack, Regular Blackjack, Super 21 and a bunch of others in their games content.

Roulette Games

As mentioned in this review, table games choices aren't as broad as slot choices. However, there is something for everyone here and Roulette is no exception. Roulette is a casino classic and the Roulette variations include: European Roulette and American Roulette.

Live Dealer Games

Live Dealer Games are taking the online casino world by storm seeing how popular they've become. The main reason behind this is the addition of a real live human dealer which brings action to the table.

Live Dealer Games are exceptional and bring the whole online casino experience that much closer to a real live casino. With the addition of a real live human dealer and the removal of the random number generator, games are brought that much closer to the real live casino experience and players are loving it. The games that benefited the most from this addition are the ones that generally include a real live dealer. These include table games like Roulette, Baccarat, Blackjack and all sorts of Poker variations. In some cases, the online casino includes special live dealer games that are very similar to popular TV shows like Wheel of Fortune and those sorts of games. In order to meet the needs of players from all economic backgrounds, casinos have included betting limits to these games. As such, you can expect to see high roller and low roller tables in order to accommodate players with different spending power.

Compatibility : Desktop & Sun Palace Casino's Mobile Casino App

In order to accommodate players from all devices it is vital for an online casino to invest incompatibility. SunPalace and their team seem to take this seriously and upon doing our review, we've found out that they include both a downloadable software app as well as instant play on their website. What makes them a mobile-friendly casino is the fact that they feature a downloadable app, which is recommended for Windows users, as well as an instant play version that works great for all devices, including mobile, tablet PC as well as all systems like android and iOS.

Considering the fact that the webpage and instant play is compatible with all devices, this makes the need for a mobile app somewhat redundant. However it would have been nice to reward mobile players with a certain type of bonus. Putting that aside, the website is compatible with all devices, meaning that you won't experience worse graphics or sounds if you play games on your mobile.

Deposit and Cash Out FAQs

Upon doing this review, we've decided to dedicate a place where we've managed to answer the websites most FAQs regarding deposit and cash out. Seeing as these are the input and output of the whole online casino business, it is only natural that we review them too. In addition to that, it must be noted that your location can play a role in the time it takes for a transaction to be processed. Keep that in mind when you deposit or cash out.

• How to make a deposit? In order to make a deposit at Sun Palace Casino you must first signup with valid ID.
  
  After you've done that, head over to the Cashier option on their website and click Deposit. After that you enter the sum you want to deposit and select one of the payment methods which include: credit card, NETeller, eWallet, check, Moneybookers, or money order.
• How to cash out at Sun Palace Casino? In order to cash out at Sun Palace Casino you have to go to the cashier and click on the withdraw option.
  
  After doing so, you need to enter the sum you want to withdraw as well as select the desired payment method. Like we've mentioned in this review previously, keep in mind that your location plays a role on how fast the transaction will be processed.

Top Security Protocols & Customer Service at Sun Palace Casino

As mentioned before in this review, security is one of the key features an online casino must take into consideration. The team at Sun Palace is taking security protocols of the highest level by using 128-bit SSL technology which keeps all communication between the player and the casino encrypted. Thus keeping your data, information and transactions safe. When it comes to licensing, this falls into the jurisdiction of Costa Rica.

Customer care is another vital part of the online casino business. The team has made communication and care easy by using a 24/7 live chat. They are also available via phone or e-mail.

Sun Palace Casino Complaints Reviewed

Upon doing a review, we went and dug a little deeper. Namely, we did a review of the filed complaints against this gambling venue. Turns out that this is not their strongest side and it leaves a stain on their good customer service reputation. At the time of writing this review, and upon doing a review on the complaint section, we've found out that were a total of 33 complaints open, out of which only 14 were successfully resolved. That is less than 50%, which is a bad number. We consider this to be an area where SunPalace Casino should look to improve.