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Sugar Casino

SugarCasino Review

3
Does not accept players from United States

SugarCasino was established in 2015 and is targeted towards European players. It is a popular choice for Germany, Sweden, and the Netherlands. Our SugarCasino review allows you to view the payment methods such as Neteller, Skrill, Paysafecard, Trustly, and Neosurf. You can also review the software providers, no deposit and free spins bonuses, security, and customer support. Our review team also look at the terms and conditions and the welcome bonus so you can make a formed decision on whether this is a site you want to play at in 2024.

Sign-Up Offer 50 Free Spins on Starburst + 100% Match Bonus Up to $500
Top Software: Microgaming NetEnt 1x2
Top Payment Methods:
Visa Mastercard Neteller Skrill
  • Name: Sugar Casino
  • Launched: 2015
  • Licenses: Curacao
  • Live chat: Yes
  • Minimum Deposit: $20
  • Withdrawal: $30
  • Email: [email protected]
  • Payout Rate: 95.54%
  • Sofware(s): Microgaming NetEnt 1x2
  • Payment Options: Visa Mastercard Neteller Skrill Interac Neosurf Paysafecard Wire Transfer Maestro Bitcoin Cashlib Ecopayz Ethereum Siru Mobile Trustly Zimpler Tether Binance Pay CashtoCode Jeton MiFinity Rapid Transfer
More Information on Sugar Casino
Sugar Casino website screenshot Sugar Casino software screenshot Sugar Casino cashier screenshot
Written by James Donnelly 12 minute read

Free Spins, Bonus Codes & More

In this review we'll be having a look at exactly what SugarCasino has to offer and see what is it that earned them their high review ratings from the online gambling community. We looked at their games library and our reviewers were impressed by the mobile and desktop content. Of course we'll be checking out the SugarCasino bonus and promos, to have a look at what they have to offer in order to be a more attractive site than the competition.

We feel that it is also worth mentioning that SugarCasino has restricted a few countries, amongst which the most noticeable are the United States and the United Kingdom, so players from these countries should look away, and instead, choose from some of the other top online casinos we reviewed.

SugarCasino Is Popular In Europe

SugarCasino welcomes players from many European countries, and can be considered among the leading Swedish online casinos. One of the reasons it's so well-liked is the generous nature of its introductory and other promotions, which helps to attract players to this top German casino. Another major selling point, and why it's also very popular with the Dutch, is that SugarCasino has games from many of the top software firms including NetEnt, Evolution Gaming, Microgaming, and more, so there's a great assortment of different themes, styles, and gameplay mechanics for bettors to sink their teeth into.

Most Memorable Moments at Sugar Casino

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SugarCasino Sign-Up Bonus And Promos

We did a review of the rewards and promos at SugarCasino and we've learned that they are quite active in this field. The Sugar casino welcome bonus is worth $1500 and 100 free spins and is spread out over the first three deposits. Receive an offer of 100% up to $500 and 50 free spins on your first deposit; 100% up to $500 and 25 free spins on your second deposit; and 100% up to $500 and 25 free spins on your third deposit. It is also worth mentioning that you can only use those free spins for the game Starburst. Starburst is one of the most popular slots in the world - and has many, many positive review ratings from players. The minimum deposit required is €20 and the wagering requirements on all the bonuses is 36x.

SugarCasino organizes lots of promotions for all players including weekly reloads with free spins, cashback, Drop & Win Tournaments, and there are loyalty rewards for everyone too. These are detailed in the sections below.

No Deposit Bonus/Free Spins Bonus

While reviewing the bonus rewards at SugarCasino, we've noted that they do not have an active no deposit bonus. This is a shame but it's not uncommon. The no deposit bonus is one of the most sought after new player offers because it allows you to test things out with no risk. Of course you can do this using the fun play option, but you can't win real money. In terms of free spins, the only offers require a deposit so again there aren't any no deposit codes to avail of.

Cashback Bonus

The cashback bonus is a type of bonus which offers players another shot by giving back a part of their wager when they lose. It works in various ways, for instance it may be linked to a deposit bonus, in which case the player gets a percentage of their deposit back. Regardless, it is quite a handy bonus and it can be a life saver. After doing our review on the bonus rewards at SugarCasino, we've noted that they do not have an active deposit bonus whatsoever. But that doesn't mean that it'll stay like that forever, maybe they'll include one in the future.

High Roller Bonus

The High Roller bonus is meant for special Sugarcasino members that tend to spend big bucks, earning them a VIP status. VIPs are eligible for certain benefits that regular players aren't, such as: additional free spins, higher withdrawal limits, bigger deposit percentage and so on. Upon doing our review of SugarCasino, we've noted that they do in fact include a generous VIP program. Some of the benefits that this program provides are invitations to exclusive events, access to VIP promotions, additional rewards as well as faster withdrawals.

To review the VIP program, go over the casino's website in the Promotions Tab where you'll learn more about the details of this program.

Weekly Reload Bonus

Weekly Reload bonus rewards are a chance for players to grab some kind of benefit during a special day of the week. Weekly bonuses can include anything from a cashback bonus to additional free spins. Upon doing our review of the bonus selection at SugarCasino, we've noted that they include a form of a weekly bonus called "Game of the Week". Every Saturday, the casino gives away 10-100 free spins for a different game and players that made a deposit of at least €30 during the week are eligible for this bonus.

Casino Tournaments At SugarCasino

SugarCasino is a site that offers some great tournaments for players to benefit from. SugarCasino, at the time of our review, is offering a year long tournament promo in collaboration with major software supplier Pragmatic Play. Featuring a hefty total prize fund of some €7,000,000, eligible games include selected Pragmatic Play slots and live dealer games. Best of all, there's no signup cost whatsoever, with each individual tournament lasting for a seven day period. In addition to winning tournaments, players can also win by randomly being gifted one of the daily prize drops.

Key Terms & Conditions To Review At SugarCasino

Lots of times the Terms & Conditions of a casino may include some shady statements that aren't fair to the players. That is why we consulted our team of legal experts and did a review on the T&C at SugarCasino. After doing our review, we've picked out and highlighted some statements that we consider to be important and need extra attention.

sugar casino top 10 terms and conditions
  • Deposit Wagering: Funds which have been deposited and not used for wagering or gameplay shall not be available for withdrawal. In order to withdraw any and all deposited funds, such funds shall be wagered at least once in full. Upon review, we learned that players should be extra careful when depositing money. Namely, you can only deposit money you can afford to lose, as all deposits in SugarCasino have a 1X wagering requirement. This isn't too worrisome considering that it is a part of the anti-money-laundering legislatives in many countries.
  • Account Closure Fee: GAMMIX LTD. will contact you via email up to one month prior to your account become inactive informing that your account is about to become inactive. When an account becomes inactive, GAMMIX LTD. will charge Euro 5 per month administrative fee on your account. Make sure to keep track of your account's activity. Namely, after some time of inactivity, the management will contact you before your account is declared as inactive. If you don't close it or become active once again, you will be charged $5 or 5EUR. Make sure to review the specific T&Cs for account activity and if you have residual money in your account, make sure to withdraw them before becoming inactive.
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sugar casino games and software

SugarCasino Games & Software Providers Available

As we've already announced in this review, the games library at SugarCasino is quite impressive. Upon doing our review of it, we've noted that it includes a wide variety of games that are guaranteed to meet the needs of all players. At SugarCasino you'll be able to play some of the best slot games, table games as well as live dealer games. The games are powered by a couple of the world's best software providers, including: Microgaming, Evolution Gaming, NetEnt, Play'n GO and many more. In the following part of this SugarCasino review, we're going to have a look at the games by category and include some of their most popular titles.

Play The Best Slots By NetEnt, Microgaming & Play'N GO

SugarCasino's got games by great software providers, including some top NetEnt slots. Gonzo's Quest stars the eponymous Conquistador as he seeks treasure amid the jungle and Mayan ruins, and comes with the engaging Avalanche Reels feature. Rich Wilde is the star of Book of Dead, probably the best known Play'N GO slot of them all, and an instant classic that sees players delve into the riches of Ancient Egypt, and perhaps come face to face with the gods Anubis and Osiris. Meanwhile, Microgaming's top games at this site include Mega Moolah, a renowned progressive jackpot slot that has made numerous multi-millionaires over the years.

Try Top Wildlife & Animal-Themed Slots

A popular theme for players at SugarCasino is fauna, and there are some great wildlife slots to try. Great Rhino Megaways is a 6 reel monster of a slot with a potential 200,704 ways to win (similar to Raging Rhino). Or you can plunge into the sea with the Razor Shark, by Push Gaming, and see if you can survive (and make a profit). Another of Push Gaming's best animal slots is Dinopolis, which has 576 ways to win, wilds, multipliers, free spins, and the chance to enjoy big wins thanks to sticky stacked wilds.

Top 5 Wild West-Themed Slots At SugarCasino

Popular NetEnt sequel Dead or Alive 2 takes players into the Wild West and features gunslingers such as Billy the Kid and Jesse James on the reels. The RTP (return to player) is an above average 96.8% and there are various bonus features including free spins, sticky wilds, and multipliers. Other great Wild West slots include Pragmatic Play's Mustang Gold, which has the theoretical chance of unlimited free spins and a top payout of 12,000x.

Train fans might prefer to take a spin with Money Train 2, by Relax Gaming. This locomotive Wild West slot features multipliers, respins and a main prize potential of 50,000x. Wild West Gold, another top Pragmatic Play slot, is a game of 5 reels and 40 paylines, that has multiplier wilds, free spins, and a high degree of volatility. One of the top Nolimit City slots is Deadwood, a 576 ways to win game with an evocative Wild West setting and a thematic Shoot Out bonus that turns low value icons into wilds.

  1. Mustang Gold
  2. Money Train 2
  3. Wild West Gold
  4. Deadwood
  5. Dead or Alive 2

Slot Games

If you are someone who enjoys spinning the reels, you'll love what SugarCasino has to offer when it comes to slot games. Amongst their slots you'll find jackpot slots with huge prize pools, classical slots for all you retro lovers and high-end modern slots, with amazing graphics and built in bonus rewards like: scatter symbols, wilds and free spins. Some of their most popular titles include the likes of: Mega Moolah slot, Neon Staxx slot, Starburst and many more. You can even enjoy free slots using the fun play option.

Blackjack Games

SugarCasino offers table game players a bunch of options as well, amongst which you'll find Blackjack. Upon our review of the games selection at Sugar Casino, we've noted that their Blackjack choices include variants like: Atlantic City Blackjack, French Blackjack, European Blackjack, Spanish Blackjack and many more. They also include Live Blackjack, but we'll get to that in a short while in the next part of this review.

Roulette Games

Another table game available at SugarCasino is the lovely Roulette. Upon our review on their games selection, we've noted that Roulette is included in a couple of variants, such as: American Roulette, Arabic Roulette, European Roulette, as well as Live Roulette.

SugarCasino Live Dealer Games

Live Dealer games give you the opportunity to play and interact with a real human dealer in real time. This takes the whole online casino experience to a whole new level, making it feel as close to a real life casino experience.

Live Dealer games offer a totally different experience to the whole online gambling community. By introducing a real live human dealer to the table and removing the random number generator, the level of interactions has risen and with that, the whole livelihood of the games. Games such as Baccarat, Blackjack, Roulette and Poker got back to what they traditionally stood for in the first place. As we mentioned in this review a few moments ago, SugarCasino includes Live Dealer games in their library and in the following text we'll be having a look at what they offer exactly.

Live Baccarat - Live Baccarat is one of the live dealer games available at SugarCasino. Upon our review on the live games at SugarCasino, we've noted that Live Baccarat includes a number of variants, such as: Classic Baccarat, Speed Baccarat and Squeeze Baccarat. There are also betting limits in place, so that all players can enjoy the game, regardless of their financial status.

Live Blackjack - Live Blackjack is another option if you are willing to try live games. There are a lot of Blackjack tables available with various betting limits. This ensures that the game is fun for all players, regardless of their economic background.

Live Roulette - Another live game option is Live Roulette. Upon our review, we've noted that there are a couple of Live Roulette variants, including: Speed Roulette, American Roulette and many more. Naturally, there are betting limits set here as well, in order to accommodate people with different pocket sizes.

Other Table Games - Live Poker is amongst the most popular live table games. Upon our review of the live games at SugarCasino, we've noted that they include: Hold'Em, Caribbean Stud Poker, Three Card Poker and many more. There are also high roller and low roller tables in order to meet the needs for all players.

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Compatibility : Desktop & SugarCasino's Mobile Casino App

SugarCasino members can access their website through all mobile devices, since their website is fully compatible with tablet, mobile and PC. Android and iOS users will have no problems accessing the website, which makes SugarCasino a mobile-friendly online gambling venue.

Since their website is compatible with all devices and their games are available in instant play, that means that there is no need for any additional software nor app. The website is optimized so that each member will have a quality experience regardless of the device they use.

sugar casino banking

Deposit and Cash Out FAQs

While doing our review on CasinoSugar we've noted that the FAQs were mainly regarding Depositing and Cashing out methods. We've decided to answer those for you and include them in our review in order to make things a little bit easier for you.

  • How to make a deposit? To make a deposit at SugarCasino, on mobile or desktop, you first need to signup and create an account with a valid ID.

    After that, log into your account and head over to the Banking Page of the SugarCasino website. There you'll have the option to choose one of the available payment methods. After selecting your desired method, simply follow the on-screen instructions.
  • How to cash out at SugarCasino? In order to cash out at SugarCasino, first you'll need to log into your account.

    After doing so, proceed to the Cashier and select your preferred withdrawal method. Then simply enter the amount you want to cash out.

PayPal Is Not Available At SugarCasino

Fun as this casino is, it's unfortunate that PayPal is not accessible here, although other methods such as Neteller, Visa, Mastercard, Skrill, Paysafecard and more are supported. A good alternative for German players who want to use PayPal is Bet Victor Casino, which has top notch licensing arrangements with both the UK and Malta, as well as games from a wide assortment of software developers such as NetEnt, Thunderkick, Microgaming, and more.

Other reputable PayPal brands include Leo Vegas Casino, which enjoys a rock solid reputation and can facilitate rapid and secure payments using the e-wallet. There's also Casumo Casino for players who want a trustworthy site that supports PayPal payments.

Top Security Protocols & Customer Service at SugarCasino

Player security is probably the top responsibility of a casino as they must ensure a safe playing environment. Upon doing our review of the safety measures at SugarCasino, it seems as though these guys know what they are doing. Namely, they use 128-bit SSL encryption technology, to ensure that their players data and transactions are safe. It is also worth pointing out that SugarCasino is licensed and falls under the jurisdiction of Malta.

Customer care is also a key responsibility that a casino undertakes. Upon our review of the customer services at SugarCasino, we've noted that they include live chat available from 10am - 11pm, 7 days a week. In addition to that, they include a support e-mail where you can expect a reply within 24 hours. They should maybe look to include a phone number in the future.

SugarCasino Complaints Reviewed

Closely tied to customer care is how much the casino is willing to review and resolve complaints that filed against them. At the time of writing this review, we've noted a total of 16 complaints filed against SugarCasino on the popular website askgamblers.com. SugarCasino managed to review and resolve 14 of those, which is quite an impressive record. If SugarCasino continues to show willingness to review and resolve any potential disputes, then they won't have any major problems in the future.

  • How long do withdrawals take at SugarCasino? The amount of time it takes for withdrawals depends on the payment method you choose. For the fastest withdrawals our review team recommend an E-wallet like Skirll or Neteller for European players. The pending processing time for Sugarcasino is up to 48 hours.
  • Can I play for free at SugarCasino? Yes, you can. SugarCasino lets you play with no deposit using the fun play option on mobile and desktop. This allows review the games, see how to trigger bonus rounds, and enjoy learning the rules. The demo versions are the same as the real money games, the only difference is if you hit the jackpot, you don't win real cash. If you decide to play for real money you can claim some amazing SugarCasino bonuses and free spins offers.
  • Can I play on my mobile at SugarCasino? Yes you can. Sugarcasino is fully optimized for mobile users and you can enjoy all the games, features, and bonuses, on your mobile or tablet.
Our Verdict of Sugar Casino
3/5

Top 10 Casino Recommendation

Being available for many players from throughout the world, SugarCasino really does have a lot to offer. SugarCasino is a popular choice for players from Germany, Sweden, and the Netherlands and is open to players from other European countries too. We loved the stylish casino interface on mobile and desktop and the many promotions CasinoSugar has to offer. SugarCasino is a good gambling venue and it totally deserves our positive review ratings.

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 James Donnelly
Written by
James Donnelly - Content Writer

James has been a part of Top10Casinos.com for almost 4 years and in that time, he has written a large number of informative articles for our readers. James's keen sense of audience and unwavering dedication make him an invaluable asset for creating honest and informative casino and game reviews, articles and blog posts for our readers.

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