Reel Island Casino Review

No Deposit Codes, Free Spins Bonus & More

Reel Island casino launched in 2015 and has been a popular choice for UK and Canadian players ever since. It is owned by White Hat Gaming Limited Casinos and holds licenses from the UK Gambling Commission and the Malta Gaming Authority. It offers a huge range of top slots from leading software providers such as NetEnt and Microgaming. It is available in a no download instant play format for mobile and desktop customers. As the name suggests, the site is dedicated to slots and provides an exceptional experience as our review will reveal. There are over 600 slots along with great bonuses and promotions for players to avail of every day of the week. Our review looks at all the features of the site including banking, support, games suite and how to claim no deposit and free spins bonus codes.

Most Memorable Moments at Reel Island Casino

Reel Island Casino Sign-Up Bonus And Promos

We reviewed the Reel Island casino bonus for new players and were pleased to find that all new real money signups can claim a welcome bonus of up to €700 plus 100 free spins. This is a welcome package that is spread out over your first three deposits and works out as follows. With your first deposit you will receive a 100% match bonus up to €100 and 25 free spins on NetEnt's Starburst slot. Your second deposit will get you a 50% match bonus up to £200 plus 25 free spins on the Aloha! Slot. Your third deposit will get you a 25% match bonus up to £400 plus 50 free spins on Guns N' Roses. While there isn't a no deposit bonus for new signups, our reviewers felt this was a generous offer. The wagering requirements are set at 35x your bonus and deposit. The minimum deposit amount needed to claim this bonus is £10 and the max bet allowed while playing with your bonus is £5. Our reviewers did note that the winnings from the free spins are capped at £50. The bonus can be used on most of the slots and it is valid for 30 days.

Our Reel Island casino review found a variety of free spins bonuses and promotions for players to redeem every day of the week. There are different daily rewards and our reviewers recommend signing up to the email alerts so that you don't miss out on anything. These can include no deposit codes, free spins, reloads, and more. All the promotions have their own terms and conditions so it is important to review these before claiming any offer.

No Deposit Bonus/Free Spins Bonus

Players looking for no deposit bonus codes will find that these are usually found in the special promo emails. Free spins fans have a number of great offers to choose from. The Monday Bonus is up to 50 free spins on Aloha! Cluster Pays with your first deposit of the day. Deposit £10 and you get 10 free spins. Deposit £50 and you get 50 free spins. Tuesdays at ReelIsland casino is mystery bonus day and 10 random players receive mystery gifts that can be free spins or no deposit cash bonuses. Other no deposit offers can come in the form of the Cash Attack games and players who play these get to claim prizes as well as extra no deposit cash prizes. Our review team also found that this online gambling site likes to pamper players at the weekend too by emailing attractive cash bonuses which can be no deposit codes, free spins, or reloads. The instructions for claiming them will be included in the special email.

Cashback Bonus

Our review found that VIP players get 20% cashback every month and this is a great way to enjoy no deposit gaming.

Loyalty Points & VIP Bonus

Our review found that all players are entered into the loyalty points program and will earn points on every wager they make. You receive 500 points when you make your first deposit too. You can then redeem your collected points for free no deposit cash. Every Thursday players can get double loyalty points on selected slots. We reviewed the casino Reel Island VIP program which gives players extra rewards and special treatment. VIP players get a lot of perks including invitations for exciting events, exclusive promotions and up to 20% cashback.

Weekly Reload Bonus

Our review found plenty of reload bonuses for all depositing players. On Mondays you can claim a 25% bonus up to £50. On Wednesdays there are three reload offers on your first three deposits of the day. These are 20%, 25%, and 30%. There is also the Wednesday Match bonus promo and if you deposit £50 as your first deposit of the day you'll get a 20% match up to £50 and an additional £10 bonus to play slots. Friday is Happy Hour and between 10 am and 3 pm players get a 20% reload up to £20 on every deposit they make. Our reviewers also noted that there is an ongoing reload bonus of 10% on every deposit you make. Other reload offers can be found in the regular emails sent out so be sure to check these.

Key Terms & Conditions To Review At Reel Island Casino

As part of our Reel Island casino review, we looked at the terms and conditions that players agree to when they sign up for an account. Our review team read through the fine print to highlight any potential red flags, warnings, or general notices that we felt players should be aware of. Our findings are listed below.

• Wagering Requirements: Each individual promotion will come with its own set of specific significant terms and conditions (the "Significant Terms") in addition to these Standard Promotional Terms and Conditions ("Standard Promo Terms"). Our review of the bonus T&Cs at Reel Island casino found that failure to comply with any of the terms will render your bonus void and when you claim any bonus you agree to the terms. The site has a zero tolerance policy for bonus abuse, fraud, and suspicious activity and they will block and removed bonuses and associated winning at their sole discretion. Your total balance consists of a cash balance and a bonus balance. Our review noted that players can be offered different types of bonuses that are limited to game types. When you enter a game that is permitted you will see your bonus balance. If the game is not allowed you will not see bonus money in your bonus balance. Your deposit and possible winnings are locked until you complete the wagering requirements. Bonuses are subject to 35x wagering requirements before they are converted to cash and can be withdrawn. Different games will contribute different percentages towards the wagering requirements and this will be stated in the bonus T&Cs. Wagers made are deducted first from your cash balance. Our review noted that instant bonuses which are received from Customer support can have a limit on the winnings which is 10x the value of the instant bonus. No deposit bonuses which can come in the form of free cash or free spins have a withdrawal limit of £100 unless otherwise stated. No deposit free spins and bonus spins have winnings capped at £50 and any winnings exceeding this amount will be removed from your account. With all no deposit offers, players will have to make their first deposit in order to unlock their winnings. Free spins given with deposits are valid for 24 hours and the winnings are capped at a maximum of £100. All bonuses expire after 30 days of inactivity and all free spins expire after 10 days from the date they were awarded unless otherwise stated. The casino reserves the right to remove loyalty points if there has been no activity on a player's account within 30 days.
• Account Closure: You may close your account at any time by contacting Customer Support. Our review noted that Reel Island can close your account at any time for any reason. If your account is terminated because of a breach of the terms and conditions they have the right to void any winnings and confiscate any balance. Our review team also looked at the inactive account policy and found that accounts that have no betting activity for a period of 12 consecutive months will be deemed inactive. Players will be sent a reminder email and they have 30 days to log into their account. If there is no login a £5 fee will be deducted from your balance. If the balance is less than €5 your whole balance will be taken. If the account remains inactive for 13 consecutive months you will be sent a further email every month and the monthly £5 charge will be deducted you're your account. Accounts with a zero balance for a consecutive period of 6 months can be closed.
• Payment of Winnings: Returns due on bets placed will be added to your current deposit balance once the bet has been settled. Our review noted that payment of winnings can be subject to further verification checks and if you win €100,000 or more, Reel Island reserves the right to divide the payout into ten instalments paying 10% for 10 months until the full amount has been paid. When it comes to jackpots, our reviewers noted that the maximum amount the casino is obliged to pay in respect of any bet or spin is limited to £250,000. This does not include any potential progressive jackpot winnings. All progressive jackpot wins are subject to confirmation and Reel Island's decision is final. Jackpots in excess of £250,000 can take up to 30 days to be paid.
• Complaints and Disputes: Any escalation of a customer enquirer to the Complaints Team will be classified as a "Complaint". We reviewed the complaints procedure and found that all calls are monitored or recorded and that there is a specific complaints procedure that must be followed. Complaints or issues raised via third party platforms will not be accepted. Players must contact customer support to make a complaint. If you are not satisfied with the resolution the matter will be referred to the Support Host's Team Leader. If you are still not satisfied the matter can be escalated to the Complaints Team and it will be recorded as a complaint and assigned a Case ID. Our review noted that complaint timeframes are listed as being resolved within 10 days from the date the complaint is received. If players remain dissatisfied they have the option to escalate the matter externally via one of the ADR providers and links to these are provided on the website.
• Information Collected: We process information about you in accordance with our Privacy Policy. Our review noted that Reel Island is entitled to share the information they collect on players which includes personal data and betting history with the regulator and other bodies. These other bodies include the police and law enforcement in order to investigate fraud and money laundering and to comply with their regulatory duties.

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Casino Games & Software Providers Available

Our Reel Island casino review included an in depth look at the casino games and software providers. The site uses a number of popular developers including NetEnt, Evolution Gaming, Betsoft, NextGen Gaming, Microgaming, NYX, and more. The site is available in no download instant play and compatible with all operating systems. The website is easy to navigate and runs smoothly on all devices. Along the right hand side of the casino players can see a scrolling list of the latest winners and the jackpot total is listed at the top of this column. Reviewing the Reel Island casino games section found that there are several categories for players to choose from. These include New, Slots, Jackpots, Casino, Live Casino, and Fun. In these categories players can further narrow the games selection and choose to sort the games by most popular or by provider. There is also a game search function if you wish to look for a particular title. The New Section lists all the latest additions to the site and includes titles like Street Fighter 2: The World Warrior from NetEnt, Slingo Rainbow Riches, The Curious Cabinet, Full Moon Madness, and Ali Baba's Luck. The Fun section is scratch cards and instant win games. Players can enjoy over 600 games including 3 reel classic slots, video slots, progressive jackpots, blackjack, roulette, baccarat, video poker, live dealer games, and more. The fun play option lets you review the games risk free with no deposit.

Slot Games

We reviewed the slots offering at casino Reel Island and found 600 titles for players to choose from. Microgaming is one of the big software providers and players can enjoy Microgaming's 3 reel classics like Lotsaloot and Fruit Fiesta as well as top video slots like Game of Thrones, Avalon, and Thunderstruck. Microgaming's progressive jackpots including Mega Moolah and Major Millions are also included. Our review also noted a variety of top titles from NetEnt including Starburst, Twin Spin, and Gonzo's Quest. Many of the most popular video slots have bonus features including free spins, wilds, multipliers, bonus rounds, and more to help boost your chances of winning. For those looking to score massive jackpots our review found 75 progressive jackpot titles all with the total prize fund listed so you can choose which jackpot you want to try for. Titles include The Pig Wizard, Super Lucky Frog, King Cashalot, Genie Jackpots, Count Duckula, Major Millions, Lots a Loot, Divine Fortune, Treasure Nile, and Hall of Gods. Many of the progressive jackpots are worth more than a million. The no deposit fun play option is a great way to review everything risk free and these demo versions let you see how to spin and win before playing for real money.

Blackjack Games

Our review of the virtual blackjack games found 13 different titles for players to choose from. These include European Blackjack Gold, Pontoon Pro, Blackjack Players Choice, Blackjack 6 in 1, Blackjack Buster, Blackjack Lucky Ladies, Blackjack 21 + 3, and Blackjack Perfect Pairs. There are betting limits to suit everyone and you can review them risk free using the demo versions in the no deposit fun play option. This lets you perfect your skills and learn how to beat the dealer before playing for real money.

Roulette Games

Our review of the virtual roulette games offered at casino Reel Island found seven different titles. These include European Roulette Gold Series, American Roulette, European Roulette, Double Ball Roulette, Roulette European, Roulette Master, and French Roulette. You can review all the games risk free using the no deposit fun play option. This is a great way to learn the rules, discover all the different betting options there are, and perfect your skills before claiming a bonus and playing for real money.

Live Dealer Games

Experience the thrill of Las Vegas without leaving your home with live dealer casinos. Play at live blackjack, baccarat, roulette, and poker tables and have everything streamed live to your mobile or PC. Chat and interact with the professional croupiers and other players too. Betting limits to suit everyone.

Our Reel Island casino live dealer review found that players can enjoy all the best live dealer games streamed from a real table. The action unfolds in real time and you can chat with the dealers and other players. Our review found 21 tables in total from NetEnt and Evolution Gaming. Includes roulette, blackjack, casino hold'em, three card poker, Ultimate Texas Hold'em, and live baccarat. Filmed from real live studios with multiple camera angles, players can enjoy a range of features and options just as they would in a brick and mortar establishment.

Live Baccarat - Our review found one live baccarat game from Evolution Gaming. This means players can enjoy a world-class Macau like experience with authentic baccarat play. There are numerous features across all the live baccarat variants and players have access to live betting stats as well as configurable side bets. The gameplay is optimized for all devices too so you can play on mobile and desktop. There are betting limits to suit both low and high rollers.

Live Blackjack - Our review of the live blackjack titles found live blackjack from both NetEnt and Evolution Gaming. Evolution Gaming's live blackjack is a fast, feature rich game and available for mobile and desktop players. Most of the tables are based on seven seat blackjack but there is the option to Bet Behind and use the 21+3 and Perfect Pairs side bets. Evolution Gaming's live blackjack tables include a variety of low stakes and VIP tables to suit all budgets.

Live Roulette - Live roulette fans will be happy to know that our review found a number of live roulette titles from NetEnt and Evolution Gaming. Evolution Gaming's live roulette offers dedicated tables for VIP players as well as native dealers. With multi camera views and the ability to save up to 15 favorite bets. As well as classic roulette players can enjoy Lightning Roulette and Auto Roulette with betting limits to suit all budgets.

Other Table Games - Our review of the other table games available at ReelIsland casino found a great selection of Evolution Gaming titles. Players can enjoy Crazy Time, Mega Ball, Super Sic Bo, Live Caribbean Stud, Monopoly, Live Deal or No Deal, Dream Catcher, Live Casino Hold'em, Three Card Poker, Live Ultimate Texas Holdem, Dragon Tiger, Football Studio, Texas Holdem Bonus Poker, and 2 Hand Casino Poker. There are betting limits to suit all budgets too.

Compatibility : Desktop & Reel Island's Mobile Casino App

We reviewed the mobile offering from casino ReelIsland and were happy to see that just like all the top real money online casino sites for 2024 the site is fully optimized for mobile gaming. It is available for both Android and iOS devices and everything will adjust to suit the size of the screen you are playing on. There is no app download required and the mobile offering is instant play and will run in your mobile browser. It can be accessed via smartphone and tablets and the graphics and design is just as excellent as the desktop version. Our reviewers noted that the mobile friendly layout makes navigating a joy when on the go. The site has been developed using the latest HTML5 technology and swipe and touch capabilities are built in. Players have access to all the desktop features including deposits and withdrawals, customer support, and all the fantastic bonuses and promotions including free spins and no deposit codes. The no deposit fun play option is also included for those who wish to review the offering before playing for real money.

Our review found the same range of games available at the Reel Island mobile casino and the instant play option means you can play mobile slots without having to download and instant an app. You can play on iPhone, iPad, or Android smartphone and tablet and everything runs smoothly without interruption in your browser. All you need is an internet connection. The range of games includes the NetEnt Touch series including When Pigs Fly, Joker Pro Touch, Dead or Alive, and Red Riding Hood. Table games like blackjack and roulette are available as is the live dealer section and all the progressive jackpots. Remember you can review it risk free using the no deposit fun play platform which is a great way to practice and learn the rules and see what it takes to hit those winning combinations.

Deposit and Cash Out FAQs

Each country will have its own deposit and withdrawal options so whether you are playing in the UK or Canada there will be banking options to choose from. All online gambling sites have their own processing times for withdrawals too and below our reviewers have answered the most frequently asked questions about deposits and cashouts at Reel Island casino.

• How to make a deposit? To make a deposit you will need to visit the cashier section and choose the deposit option you want to use and the amount you wish to add to your account.
  
  Our review found a number of available currencies including Australian dollars, Canadian dollars, Euros, British pounds sterling, Norwegian Kroner, US dollars, and South African Rand. There is a minimum deposit of £10 required and deposits are instant. Our review found the following deposit methods. Bank transfer, MasterCard, Visa, Neteller, Skrill, Paysafe card, and Boku which is a mobile payment method available for UK players only. Our reviewers were disappointed not to find PayPal listed as a payment method as this is a popular choice for UK players.
• How to cash out at Reel Island Casino? To cash out your winnings you need to visit the cashier section and choose the withdrawal method you wish to use.
  
  The minimum amount you can withdraw is £10 and there are no fees charged. If you have claimed a bonus it is important that you meet the wagering requirements before requesting a cashout. Withdrawal methods include bank wire transfer, MasterCard, Neteller, Skrill, Visa, and Paysafe Card. E-wallets like Neteller and Skrill offer the fast withdrawals and will take up to 24 hours. Withdrawals by credit or debit card can take between 3 and 5 days. Bank transfers take the longest and are between 3 and 7 days. The pending processing time listed is 48 hours. The maximum withdrawal limit is 2,500 Euro per week.

Top Security Protocols & Customer Service at Reel Island Casino

We reviewed the security protocols and customer support service offered by casino ReelIsland. The site was established in 2015 and has a great reputation with players from Canada and the UK. The site is owned and operated by White Hat Gaming Limited Casinos and holds licenses from the Malta Gaming Authority and the UK Gambling Commission. The RNGs are audited by GLI which ensures fair gaming. The site is secured by SSL encryption and this ensures that no hackers can access your account or personal details. Like a lot of the top UK online casino sites in 2024, Reel Island is certified by GamCare and also has the eCOGRA seal of approval. Responsible gambling is also taken very seriously and there are features available for players including daily, weekly, and monthly deposit limits. Players can also activate time-outs and self exclusions should they require them.

In terms of customer support, our review found that the site is available in a number of languages including English, French, Finnish, German, and Norwegian. For those seeking help, there are a number of options including 24/7 live chat and email. There is no telephone support available but this won't matter as social support is another way to get help and you can message them on their Facebook page. Our review team also noted that the FAQs section on the website is another way to get instant help and this lists some of the most basic questions and is a good place to start. Our reviewers found the customer support staff very friendly and helpful with the queries we put to them and we found that live chat is the quickest way to have your questions or concerns answered.

Reel Island Casino Complaints Reviewed

Our review of the customer complaints lodged against Reel Island Casino found that to date there has only been one complaint and this has been resolved satisfactorily. Our review noted that the average response time for complaints was 3 days and the average life of complaints is listed as 3 days. The one complaint that was lodged was for a total of $10 and this was a deposit that wasn't credited to a player's account. Our review team will be keeping a close eye on things and should anything change this section of our review will be updated accordingly.