Royal Panda Casino Canada: Great Games, but Some Complaints
Verdict: SAFE TO PLAY HERE Player Beware GambleAware 18+ Only
Royal Panda Casino Canada is part of the LeoVegas Group, and is licensed by the MGA (Malta Gaming Authority under licence number MGA/CRP/237/2013) and (as TigerGen Ltd) the Alcohol and Gaming Commission of Ontario (under license OPIG133731).
LeoVegas has, in 2022, received a substantial £1.32m (around $2.44m) fine in the UK from the Gambling Commission. This involved failures regarding social responsibility and anti-money laundering matters[1], and while it does not affect this casino directly it is still cause for concern.
Of more immediate interest is the high number of low ratings at Trust Pilot in Canada[2], often involving difficulty withdrawing funds. Even when things go smoothly, most methods take three to five business days.
On the positive front, the casino has games from numerous top developers, including Play'N Go, Pragmatic Play, Games Global (formerly Microgaming), Quickspin, and many more. Alongside slots there's a fair-sized live casino with game shows and classic table games. Jackpot fans will be glad of the dedicated category, and there are some exclusive games as well.
Bonuses mostly involve free spins, with a couple of live casino promos, and there's a loyalty club too.
Our Verdict:
The selection of games on offer at Royal Panda Casino Canada is very nice, with a decent live casino to complement the diverse array of slots. Players might be concerned by the poor reviews and slow withdrawals, however. Compares well with other online casinos in Canada, give it a try.
What's Covered In This Review:
Player Beware: Withdrawal and Verification Delays
Last Updated: Sun. Jul. 13, 2025
Players have complained of withdrawal difficulties at Royal Panda Canada, with delays sometimes coming to a week or fortnight. This is in spite of account verification and an advertised 1 to 5 day withdrawal time frame[3]. In addition, the verification process can be not so much thorough as excessive to the point of frustration when trying to withdraw even small sums[4].
Royal Panda Casino Canada Bonuses & Promotions - Promos for Players Old and New
Royal Panda Canada welcomes new players with a bonus worth up to $1,000, plus 100 free spins. A minimum deposit of $10 is required to take advantage of this five stage deposit matching and free spins deal (wagering requirement: 35x). In addition, there are numerous promotions aimed at existing players. These include free spins during weekdays (depositing is required) and a 50% deposit match on Thursdays up to $150 (also with a 35x wagering requirement). Weekly free spins can be awarded for social media participation, there's a Royal Jackpot (opt-in progressive jackpot), and the seasonal Summer Cash Drop live casino bonus. All in all, there's a good variety and promos for both new and existing players. The 35x wagering requirement is also pretty good.
Games and Software - Great Slots Selection, Average Live Casino
There are around two thousand games available at Royal Panda Casino Canada, including some exclusives. Over three dozen software studios contribute towards the gaming portfolio, among them the likes of Thunderkick, Play'n Go, Red Tiger, and Pragmatic Play. Divided into categories, players seeking the biggest of wins will want to check out the Royal Jackpot (which is very extensive) or the 19 games within the Jackpot section.
The live casino is on the smaller side, with 90 tables, more than half of which are dedicated to either blackjack or roulette. Other categories include baccarat and game shows. The number of slots is good, the live casino could be slightly larger, and there are no mobile casino apps.
Deposits & Withdrawals - Good Variety, No Withdrawal Limits
When it comes to transferring cash into and out of Royal Panda players can choose between various methods, and it's worth noting some can be used for depositing or withdrawing only. The Canadian choice of Interac can be used in two ways: eCashOut and E-Transfer (to deposit/withdraw respectively). Nuvei (LeoCard), Ilixium (LeoCard), MuchBetter, and ecoPayz can make both deposits and withdrawals. Players can also deposit with Apple Pay, CleanPay, and NeoSurf. Fans of credit/debit cards can use Visa or Mastercard. InPay is also available but only for withdrawals. The minimum deposit is $10 with NeoSurf, Interac, or MuchBetter. No maximum monthly withdrawal limit is indicated.
Customer Support - Sometimes Less Than Helpful
Players with a problem can first seek an answer in the casino's help centre, but if this is lacking the desired information it's time to contact the customer service team. This can be reached by means of live chat or e-mail. As indicated in the previous section, customer support can sometimes be more aggravating than helpful when trying to get through verification to make a withdrawal.
Royal Panda Casino Canada Licensing & Security - Trustworthy Licensing
The casino was first established in 2014, and the company is Royal Panda Limited (operated by LeoVegas Gaming PLC). Royal Panda Casino Canada is licensed by the The MGA (Malta Gaming Authority, licence number MGA/CRP/237/2013) and Royal Panda Ontario is licensed by the AGCO (OPIG1337312). Both of these are respected regulators, with the MGA one of the foremost in the world. Player data is protected by SSL encryption.
Is Royal Panda Casino Canada Legal in Ontario?
Having checked the official iGaming Ontario list of operators, Royal Panda is indeed approved for legal play in Ontario.
Responsible Gambling - Good Array of Tools
Responsible gambling tools are an essential part in online casino gaming to help stave off the risk of a problem developing. Royal Panda Casino Canada has various tools players can employ to keep gaming fun and safe. These include an online self-assessment test, and limits for depositing, losses, wagering, and session times. Time alerts can also be set up, and increases to limits take 24 hours to come into effect to prevent impulsive and harmful changes. A temporary break or account closure can also be put into place. More information can be found from the in-house LeoSafePlay platform.
The site also links to external organisations related to this area: GamTalk, and Gambling Therapy.
Final Opinion - Mostly Good, but Withdrawal Problems
There's a good selection of slots at Royal Panda Canada from numerous top developers, complemented by top notch licensing and a good array of responsible gambling tools. And there are plenty of promotions too. On the downside, there's no mobile app, the live casino is more modest in size, and there have been complaints regarding verification/withdrawals. The last is a shame as it turns the high of success into the low of frustration. This may be enough to put off players (those who choose to join anyway should consider verifying ASAP to try and avoid this).
Sources
- Online operator LeoVegas fined £1.32 million - gamblingcommission.gov.uk
- Royal Panda Reviews | Read Customer Service Reviews of royalpanda.com - trustpilot.com
- Royal Panda Casino - Delayed withdrawal to my account - Complaint Resolved - AskGamblers - askgamblers.com
- Royal Panda Deliberately Delaying Verification? - Casinomeister Forum - casinomeister.com
