WinSpirit Casino Canada: Canada's Top Crypto Casino?
Verdict: SAFE TO PLAY HERE Player Beware GambleAware 18+ Only
WinSpirit Casino Canada is one that crypto fans will enjoy as not only Bitcoin (the sector's leading option) but Ethereum and Tether are supported too. Litecoin, Doge, and other crypto means are also available, as are old school financial methods such as Visa, Mastercard, and Interac.
A less appealing aspect of the site is that, at the time of writing, it had a promotion of 30 no deposit free spins. That sounds good, but the qualifying requirement was to vote for WinSpirit for Best Casino award on AskGamblers. There's also a promo involving 20 free spins for a review. Alongside these are plenty of other promotions, from cashback to tournaments.
Speaking of AskGamblers, most comments are positive but several mention small problems with lag or reloading being necessary. This suggests a spot of technical ironing out would help the site run a little more smoothly.
Winspirit Canada has won various awards, including the World's Best Online Casino from the World's Casino Awards 2023. It's also affiliated with independent auditing firm eCOGRA, which is a reassuring sign for players.
Our Verdict:
With over 5,300 slots, WinSpirit Canada has plenty for players to enjoy, perhaps enough to induce option paralysis. Customer service looks good, as do crypto methods, but a little improvement of the back-end to make things run more smoothly might be a good idea.
What's Covered In This Review:
Player Beware: Delaying Tactics Cause Alarm
Last Updated: Wed. Jul. 16, 2025
It will always be the case that customer support staff vary in their aptitude but the delaying tactics reported in an attempted self-exclusion is concerning. While some players will simply persevere it's easy to see how such a move can lead to higher losses. In addition, lack of responsiveness for withdrawals has also been alleged, with support inconsistent in terms of its helpfulness.
WinSpirit Casino Canada Bonuses & Promotions - Diverse Bonus Array for Players Old and New
The casino offers a fantastic introductory promotion, with 100% of a first deposit matched up to $1,000 and 100 free spins. A second deposit up to $1,000 stood to have 200% matched. Both parts came with wagering requirements of 40x, which is a little higher than desirable, and caps on winnings of $3,000 each.
In addition, players can take advantage of a 5 tier loyalty program, known as the VIP Club. Access to this requires a deposit of $3,000 or more. Other bonuses include free spins, reload promos, cashback, and tournaments, plus there's a gift shop.
Games and Software - Enormous Game Selection, Too Much for Some?
Games are the beating heart of any casino, and there's an embarrassment of riches here. Winspirit Canada hosts over 7,000 slots and more than 600 live dealer tables. The live casino has tables from 18 different studios, while slots come from over 70 software developers. Among these are industry big hitters including Play'N Go, Pragmatic Play, and Games Global. This variety is astonishing (and may be overwhelming for some players), with just under 900 games in the jackpot category alone.
Live casino games include all the top attractions, such as roulette, blackjack, baccarat, poker, and game shows, as well as bingo. Smartphone and tablet fans will be glad to know there are apps for both iOS and Android devices.
Deposits & Withdrawals - Limited Non-Crypto Options
Profits mean nothing without easy means of withdrawing cash, and the casino has over 15 supported banking methods. Many of these are crypto in nature, with Bitcoin (and Bitcoin Cash for deposits), Ethereum, Litecoin, Tether, and Dogecoin able to move money into or out of the site. Interac and Inpay can also be used for both deposits and withdrawals, although Visa, Mastercard, XRP, Dai, TRX, Binance Pay, PayDo, MiFinity, eZeeWallet, MuchBetter, Neosurf, and Flexepin can only make deposits.
Bank transfers are available for withdrawals as well. Minimum deposits vary by method with the lowest being $10 and the maximum being $3,000. The monthly withdrawal cap is the equivalent of $60,000. The overall number of payment methods is good, but for those not into crypto the available options are relatively low, especially for withdrawals. Up to 7 banking days may be necessary for withdrawals.
Customer Support - Sometimes Helpful, Sometimes Not
Players with a problem will first want to consult Winspirit's FAQs section, which is of moderate rather than extensive size. If that does not provide the answer, then contacting customer support will be necessary. Live chat (initially speaking to a bot) is accessible at any time, and support can also be reached via e-mail. However, reports indicate that customer service can be hit and miss, with some responses rapid, useful, and friendly, while others can be far less helpful. One report of delays to an attempt to self-exclude is particularly concerning.
WinSpirit Casino Canada Licensing & Security - Curacao Licence is Not the Most Stringent
The casino was established in 2022, and its operating company is Complete Technologies N.V. Licensing is a must-have for any casino to be considered trustworthy and the Winspirit Canada operates under a Curacao license (OGL/2024/923/0383). However, Curacao licensing does indicate less oversight and weaker player protection compared to regulatory authorities from the likes of the UK, Malta, or Gibraltar. The licensing arrangement is due to expire in September 2025.
Player protection is safeguarded by means of SSL encryption. Another positive sign is association with eCOGRA, an independent third party auditing firm that ensures games are run on a fair basis.
Is WinSpirit Casino Canada Legal in Ontario?
The casino is absent from the iGaming Ontario list of operators, indicating it is not legal for players in Ontario to access.
Responsible Gambling - Reasonable Tools but Concerning Claim of Delay
Players using the casino can set their own limits for both losses and deposits. The options for temporary cooling off periods and permanent self-exclusion are also available. These are useful tools although the lack of a limit on session time is a shame. The site also provides links to third parties that can help players with gambling problems, such as Gambling Therapy, Game Care, and Gamblers Anonymous. However, as noted above, there has been a claim that an attempt to self-exclude was delayed by customer service.
Final Opinion - Huge Games Library but Concerns Elsewhere
There's no denying Winspirit Canada has a vast assortment of games, and it's won accolades from the SBC Awards, World's Casino Awards, and Casino Guru Awards. There's a nice array of promos too, although the wagering requirement is a little high. But reports of inconsistent customer support, particularly in the area of responsible gambling, is concerning.
Fans of crypto are well-served but those who prefer other methods have a pretty small list of financial systems available (although the Canadian-specific Interac is on that list) and may want to look at other licensed online casinos in Canada. And while eCOGRA affiliation is a good thing, the Curacao licensing arrangement is one of the weaker regulatory options out there.
