Chumba Casino Canada: Popular Sweepstakes Casino with Regulatory Issues
Verdict: PLAY WITH CAUTION Player Beware GambleAware 18+ Only
Launched in 2017 by VGW Malta Limited, Chumba Casino Canada is one of the most reputable "sweepstakes casinos" in the industry. It is one of a number of sites employing the sweepstakes model[1], also known as social casino model, to make its services accessible to players in Canada (excluding Quebec), the USA, and other territories.
While Chumba Casino does operate under a gaming license issued by Malta Gaming Authority (MGA), which is a reputable gaming regulator, its operating model poses some issues with fines and lawsuits being taken against the company.
In 2022, VGW Malta Limited was forced to pay $11.75 million in a Kentucky class action[2], which claimed the company violated the state's gambling laws.
In early 2025, the Maryland Lottery and Gaming Control Agency issued a Cease and Desist order to Chumba Casino[3] claiming they were offering illegal gambling services in spite of state and federal laws.
Aside from its legal ambiguity, Chumba does seem to offer a safe gaming environment. The site features 150 casino style games from the in-house team, and there is no purchase required. Canadian players get 2 million coins free when you sign up as well as 2 free sweeps coins that you can redeem for real cash prizes.
Our Verdict:
Chumba Casino is one of the most popular social casino platforms with a decent welcome bonus, and coverage for all devices. Its murky legal status and legal problems in other territories are a reason for concern and something to be aware of.
If you want to learn more about Chumba Casino Canada, keep reading.
What's Covered In This Review:
Player Beware: Potential Currency Confusion and Slow Withdrawals
Last Updated: Tues. Jul. 08, 2025
In addition to the fines mentioned in the intro, there are a couple of things players should know about. As a social site, there are two currencies in use. Gold Coins can never be redeemed for prizes (withdrawn as cash). Sweeps Coins can be redeemed but cannot be purchased. All GC purchases are made in USD, so conversion fees may apply. Only one prize redemption can occur per player per 24 hours, and this will take up to 10 business days, which is rather on the slow side.
Chumba Casino Canada Bonuses & Promotions - Solid Mix of Bonus Offers
Chumba has a number of bonuses available, including an introductory promotion worth two million Gold Coins and two Sweeps Coins. In addition, there's a daily login bonus, worth 200,000 Gold Coins and one Sweeps Coin. Social competitions are available on both a weekly and monthly basis, with many revolving around calendar events such as Father's Day. Tips, promotions, and more can be found from the casino's associated streamers: Brian Christopher and Lady Luck.
Typically a Sweeps Coin must only be played once before it's eligible for redemption as a prize. However, the casino may increase this requirement to 20x.
Games and Software - Small Games Library
Chumba casino has over 200 games for players to enjoy. These come from 14 different software developers, including Red Tiger, NetEnt, and PearFiction Studios. In addition, there are exclusive games that cannot be found anywhere else. While slots are a major category at every casino, there are also bingo, instant win, table games, and scratch cards. A social live casino is up and running, with blackjack and roulette tables ready to play and slots planned for the near future. Speaking of slots, there are 30 different games within the jackpots section.
While no mobile app is available the site is designed to work well with mobile devices and almost all games are supported for mobile play.
Payment Methods - Decent Number of Banking Options
Chumba Casino Canada has a variety of means to buy coins or to redeem prizes (being a social casino it tends to avoid deposit/withdrawal terminology). Cards including Visa, Discover, Mastercard, and American Express are supported, as is the e-wallet Skrill. Players can also use Apple Pay, Paysafecard, or Online Banking. Most systems have no minimum deposit (although Skrill's is $10), and redeeming cash prizes may be limited to USD$10,000 (or another figure at the casino's discretion).
Remember that all cashouts are done in USD so Canadian players will experience currency conversion fees which isn't great. You also can't use Interac which is one of the staples at most online casinos in Canada.
Customer Support - Easy to Get a Hold Of
Players can use the FAQs/help centre to find information first, and many common queries can be answered this way. If this does not yield the required info then customer support can be contacted. The site has a presence on Facebook, Instagram, and X, and customer support can be e-mailed. Players may also submit a request for live support (available 24/7).
Chumba Canada Licensing & Security - Strong Licensing Arrangement
Licensing from the MGA is a very positive sign as Malta is among the gold standard of international regulation for gaming. Player information is protected by means of physical, electronic and operational safeguards.
Is Chumba Casino Canada Legal in Ontario?
Having consulted the official iGaming Ontario operators list, Chumba casino is not legally accessible for players in the province.
Responsible Gambling - Good Set of Responsible Gaming Tools
With any site involving games of chance there's a risk of unhealthy patterns of behaviour developing. To counter this, most casinos offer players a toolkit to set certain limits to stay safe, and Chumba is no exception. Players have the option to set up spending limits on a daily, weekly, or monthly basis, and can set play amount (Sweeps Coins) limits along the same lines. Daily time limits can also be self-imposed, ranging from 30 minutes to 10 hours. And activity reminders, which alert players and provide gameplay statistics for both Gold and Sweeps Coins, can be set for 15/30/45/60 minutes.
Players also have the ability to take a break for up to 30 days, or to self-exclude for a period between 6 months and indefinitely. The site also provides links to external organisations that can help in this area. These include Gaming Addicts Anonymous, Credit Counseling, and the National Foundation for Credit Counseling.
Final Opinion - Not Bad, Not Great for a Social Casino
Chumba is an interesting social casino, with a relatively small array of games created by some of the best developers around. There's also a good mix of supported banking methods and the MGA is a highly regarded licensing authority. However, the fines received in both Kentucky and Maryland are not reassuring, and withdrawing (aka redeeming cash prizes) can take longer than is usual. Because all transactions are in USD this means both currency effects (potentially losing out because the exchange rate has changed) and fees may apply for Canadian players. All that being said, the regular promotions and free to play games at Chumba Casino Canada are attractive.
Sources
- Sweepstakes casinos are all the rage. But what are they? - igamingbusiness.com
- Chumba Casino, Luckyland Slots $11.75M class action lawsuit settlement - topclassactions.com
- Maryland Regulator Issues Cease-and-Desist to Chumba Casino Owner - covers.com
